IPod and iTunes communication

I keep getting a message when trying to update my iPod mini that the iPod and iTunes are unable to communicate. I uninstalled and reinstalled iTunes and downloaded the most recent iPod updater. All my songs from my iPod were erased and I still cannot update it or get it to do anything. Any help that anyone can give is greatly appreciated.

Have you tried all of the steps in this troubleshooting article?
The software required for communicating with the iPod is not installed correctly.
And this?
Fast user switching in Windows XP is not supported
Disable fast user switching in user accounts.

Similar Messages

  • HT201210 What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

    What To Do When You Restore Your 1st Gen. iPod And iTunes Says It Can Not Be Done Due Too An Unknown Error (1)

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • IPod and iTunes not compatible with WinXP

    It appears that the iPod (I have a 4GB nano) and iTunes (I tried what was on the CD, as well as the latest download of 6) are not compatible with Windows XP Media Center Edition (patched to the hilt, all the latest updates installed).
    Installation works fine but iPod updater does not terminate cleanly and the iPod nano does not get rebooted properly, and although iTunes sees the iPod when it is plugged in, it does not recognize it from plug-in to plug-in (it's supposed to remember the name of the iPod device, and not re-prompt you to register, etc.).
    Also, when attempting to copy MP3 files to the iPod, it appears as though they are copying but they do not wind up on the iPod no matter how hard you try.
    Windows 2000 SP4, however, does not have any problems with the iTunes or iPod updater software and everything seems to work just fine.
    It would behoove Apple to investigate the compatibility problem that their software has with Windows XP Media Center Edition, and fix it as soon as possible.

    When i startup itunes it says:
    "The software required for communicating with the ipod is not installed correctly. Please reinstall itunes to install the Ipod's software"
    I am on xp media center edition 2005
    When I run the ipod updater it gives me "ipod service error"
    What can i do?
    I bought the 4gb nano just yesterday.
    both my ipod and itunes software are the Updated September 23, 2005 versions
    ps on my old pc with winxp sp2 barebones edition, it works fine...
    maybe its cos in mce 2k5 i got 2 users?

  • My ipod and itunes is no longer showing the music videos i purchased..

    im pretty new with ipods and my ipod and itunes arent showing the two music videos i had on there. Even the songs that went with the music videos are no longer on the itunes or my ipod. how do i fix this?
    60 gb video   Windows XP  

    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.             

  • HT203175 My Ipod and Itunes on my computer are both working fine except on my Ipod when I try to play music it will not allow me to play any music

    Hello there everyone,   my Ipod and Itunes on my computer are working fine,  but my Ipod is frozen,  I can do anything else on it except I cannot play
    music on it  or  play music from a dock on it   ,    please let me know what I can do ,   thank you  !
    Camellia

    Hi all. Never had any problems with iTunes over the past 6 or 7 years but suddenly (in last week or two) I can't play any songs with 10.6.1. I can select songs and get the speaker symbol, but the song does not play and the indicator stays at 0, while the play button is replaced by the pause button, as it normally does when a song is playing. I am using a one year old PC with Windows 7 and have had no other issues. Tried starting iTunes in safe mode...same result.Thoughts? Thanks.

  • IPod and iTunes Need Couples' Counseling?

    OK, I've been having some really weird problems with connecting my new 4th gen iPod touch to my Windows Vista PC and getting them to recognize each other properly. I plug my iPod into my computer's USB port with the iPod USB cable, expecting my computer to recognize the iPod like it used to with my old one, and automatically bring up iTunes. But to my surprise, no such luck. The computer and the iPod don't connect properly, I guess. The weird thing is, if I open iTunes manually, the program will freeze, I will force-quit it through the task manager, and then if I disconnect and reconnect the iPod, the computer will recognize it and everything will be peachy. Until iTunes freezes again, and I have to shut it down again, and then even if I open iTunes manually, it will not recognize the iPod (which won't appear in the sidebar in iTunes the way it usually does). Anything I can do to get my iPod and iTunes back on the same page, so they will play nicely together again?
    Thanks!

    What version of iTunes are you running on your PC? What about the iOS version on your iPod Touch? Is it possible that you are running iOS 4.2.1 on your iPod Touch and have an iTunes version lower than 10.1? If that is the case, try updating your iTunes to the newest release and see if that helps.

  • I have songs on my iPod and iTunes where sections ranging from 40 seconds to 2 minutes do not play.  The song status bar indicates the file is still being played but there is no audio.  What can I do to repair or replace these files?

    I have songs on my iPod and iTunes where sections of the song ranging from 40 seconds to 2 minutes will not play.  The song status bar indicates the file is still being played there is no audio.  What can I do to repair or replace these files?

    If iTunes purchases, delete and redownload by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise delete and resync if they play OK in iTunes on the computer

  • My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

    My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

    how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

  • Reloading ipod and itunes on a new computer

    I am trying to reload ipod and itunes on a new computer I recently bought. Because of disc management issues, I had these on an external drive (assigned the letter "F") on my old system. The letter "F" is assigned to a disc drive on my new computer. Every time I try to load ipod or itunes, the installer sequence tells me there is no available memory on drive F of the new machine (true enough), but will not let me re assign to a new drive.
    suggestions on how to resolve this?
    many thanks. Bill

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    For non-iTunes music (such as CDs or third-party), follow through this:
    Transfer Non-Purchased Songs?
    Hope this helps.

  • All songs erased from ipod and itunes

    I'm trying to help a friend and learn in the process. When he turned on his ipod all the songs were gone and when itunes was opened to see about putting the 3000+ songs back on to the ipod the library had disappeared as well. He said he hadn't done anything,and he didn't back up any of the music. Is there anyway to rescue all of these songs from either itunes or the ipod? We bought and ran a program called Recover My Ipod, but it didn't work and I'm not to sure about it's reliability. Any help at all would be great it's windows xp.
      Windows XP  

    Don't give up on looking for the songs.
    You can use Explorer to search your computer for missing songs.
    On the Start menu, click "Search".
    Select "All Files and folders".
    In the "All or part of the file name" field, type the song name and then click "Search".
    If you see the file you are looking for in the Search Results window, you can add it back into your iTunes library.
    See: How to add songs from your hard drive to iTunes.
    If they truly are gone from both the iPod and iTunes, have a read of this post which offers some hope.
    http://discussions.apple.com/thread.jspa?messageID=931813&#931813

  • I have two 2nd generation iPods and iTunes will no longer let me delete songs (Delete in gray)?

    I have two 2nd generation iPods and iTunes will no longer let me delete music from either one. If I select a song, "Delete" is gray in the menu and cannot be selected. What's happened? New iTunes not compatible?

    In order to manually remove music from the iPod via iTunes, you need to have the Manually manage music and videos option checked from under each iPod's Summary tab.
    See this article for more details.
    http://support.apple.com/kb/ht1535
    B-rock

  • Trouble synchronizing IPOD and ITunes

    I had the Ipod and ITunes syncing up correcting under my old laptop under Windows XP Professional. I got a new laptop with Windows XP Professional. I copied all the songs from the old to the new laptops and syncing was ok. The new laptop developed a problem, and I got a new replacement. I copied all the songs to the second new laptop and tried to sync up the laptop. Songs play okay in itunes, but the Ipod was wiped clean. Any ideas? I would hate to go back to reload CD's from my collection. Thanks.

    It says "This file does not have a program associated with it for performing this action Please  install a program or, if one is already installed, create an association in the Default Programs control panel" :/ it says this when i try to reinstall and uninstall

  • HT1339 my older iPod my husband wants to use and his netbook does not have cd drive. How do I down load iPod and iTunes info for this product so he can now use it?

    my older iPod my husband wants to use and his netbook does not have cd drive. How do I down load iPod and iTunes info for this product so he can now use it?

    Your question(s) is/are a little hard to understand.  So your husband has an iPod as well as a netbook and he wants to be able to sync iPod with this netbook is that correct?  If so, he'll need to first download and install iTunes assuming the netbook is running some version of Windows such as 7, Vista, or XP.
    http://www.apple.com/itunes/download/
    As for importing or ripping music, he'll have to either use an external CD/DVD drive that is attached via USB or rip the songs to another PC you have with a built in CD/DVD drive.  Once you have imported them to the other computer, you can transfer the songs to an external hard drive or to his iTunes library via Home Sharing.
    If this isn't quite what you were looking for, please clarify.
    B-rock

  • Songs wiped from ipod and itunes, can i get them back?

    songs wiped from ipod and itunes, can i get them back?

    If they were imported from CDs, and you had no other backup of them on your system or another drive, you'll need to reimport them from CDs again.
    For music purchased from the iTunes, you can redownload each track at no cost via iCloud.  See this article for more details.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    B-rock

  • Very new to IPOD and iTunes can I listen to a sample of the song.........

    Howdy all.
    Very new to IPOD and iTunes but can I listen to a sample of any song before I purchase? If not then I can't see myself buying much.
    Thankyou.

    Yes you can, and apple strongly recommends people do this before buying a song,album,video ect ect
    For a song,video, or game you just double click the songs name to preview it.

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