IPOD cannot sych: required file cannot be found

help!! I've been dealing with this issue for almost two months and haven't been able to resolve it. One day I plugged in my ipod and all of my songs were gone, when I tried to restore it and synch everything it wouldn't synch. It will synch some of my podcasts but no music. Sometimes the ipod freezes. I have tried a lot of the tips on the discussion boards but it hasn't fixed it. It was saying disk can't be found or something...I got rid of that message but it's still saying required file cannot be found. It's out of warranty and will cost $178 to have it fixed...I'm afraid that i'll pay all of that money and still have issues, but I really think it's an issue with the ipod. Sometimes it makes a really weird poping and clicking sound.

tell me more about this. I.E, Error messages and screen display. I have an inkling of what this may be....

Similar Messages

:"Required File Cannot Be Found' Ipod + Itunes Help Please.

Hey
I have accidently deleted some files from my Imac, since then I have been receiving a message in Itunes when I try to upload Photos to my Ipod which says ,'Required file cannot be found'.
Is there any downloadable software to restore the missing files?
(Would be prepared to pay for the software)
Thanks In Advance
Ricky

Never mind, I figured it out. I think the name contained a symbol that the specific file type wouldn't recognize for a file name or the file name was too long. I shortened and took out the symbol and it worked done. Then re-added them back in the track name once I had it on iTunes. All is well. Answered my own qustion before anyone had the chance to help me, I'm good ;)

Photo sync error- can't update because the required file cannot be found

After setting preferences for updating photos, i get the error-
"can't update ipod because the required file cannot be found"
It seemes to update all other stuff like music and podcasts, but will not update photos.
This is driving me crazy!
Any help would be appreciated
Sheila
Windows XP

The same problem exists with the German Windows version of iTunes (7.1.1.5).
The error message says nothing!
I wasted a lot of time checking the photo files but there was nothing wrong.
Then I monitored the hd-access to find out WHAT a file is missing: it seems to be about the cache files of the program that isn't orientated right about it's own files!!! It seems to be a big fat bug!!!
The hint here really helps but it also means that all compressed files will be deleted and compressed again. That takes hours of time and lots of GB temp-space on the drives.
I think Apple should deliver a bug-free version of iTunes as soon as possible. And Apple should talk to the customers for that they must not waste their time because of bugs in Apple software.
Will Apple read this?
I can't find an email-adress to send it directly to apple.
PC Windows XP Pro

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

I tried to sync my Macbook Pro photos in iPhoto with my iPod Touch. I have done this numerous times, but today I got an error message saying the required file cannot be found. At the same time all of my photos on my iPod vanished. Can anyone help me?

Try deleting the photo cache from your computer and then re-try the photo sync - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

My iPod says "cannot be synced. The required file cannot be found. Always when half way through a sync. It also shows apple logo when I try to access photos and I think the issues are linked. Any ideas?

My iPod says "cannot be synced. The required file cannot be found" it also defaults to apple logo when I try to access photos. I think the issues are linked. Any ides?

So you have tried removing/trashing your iPod's photo cache? See here for more information on where to find this file.
iTunes: Understanding the iPod Photo Cache folder
B-rock

IPod cannot be updated...required file cannot be found

I have the latest iPod software and iTunes. When I plug my 5G ipod into my computer, after it transfers a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The required file cannot be found."
When I click OK, it continues updating and seems to be fine. It is just an annoyance, becauce I can't just plug in my iPod and come back to a finished update.
Any tips? Thanks!
Windows XP

I have the latest iPod software and iTunes. When I
plug my 5G ipod into my computer, after it transfers
a few new songs, I get the following pop-up message:
"The iPod 'name of iPod' cannot be updated. The
required file cannot be found."
When I click OK, it continues updating and seems to
be fine. It is just an annoyance, becauce I can't
just plug in my iPod and come back to a finished
update.
Any tips? Thanks!
Windows XP
I am having this exact problem.
Though what will also happen after I click on "ok" the ipod will disconnect it self from itunes; it remains pluged in and the "do not disconnect" icon is shown on the screen, but it just stays like that from any where from 2-30 minutes. Eventually it will reconnect and start updating again untill the "The iPod 'name of iPod' cannot be updated. The required file cannot be found." message comes up and the whole prosses starts over again, this has made updating the ipod which I have already reset, quite a headache to update, the prosses has not yet been compleated as I cannot be at my computer for mor than a few hours at a time. I also reinstalled itunes to see if that would fix the problem it has not. Though before, I would also get the message "an unknown error has occured." now that dosen't seem to appear, so at least that is fixed.
Please help!

IPod cannot be synced. The required file cannot be found - Aggghh!!!!

I have a new iTouch, which is fine, I am just having a very, very bad experience of iTunes., in fact so bad it may go back to apple soon and I shall dust off my old Creative Zen
The Problem:
When I try to sync any music, audio book or photos, the message comes up:
" iPod cannot be synced. The required file cannot be found" and nothing is synced,
It syncs my contacts and calendar from Office Outlook fine, and the alarm works on the appointments.
I think I have tried just about everything, I have uninstalled and reinstalled iTunes, done the whole Restore option in ITunes.. run the Diagnostics and all passes fine. I have searched the form and found another answer mentioning security issues, but mine have not changed. It is not the compatibility of photos or DRM with the music, I have tried a single music file (of my own song) and a single compatible photo.
Googled the darn problem and there seem to be as many differing views on the problem as there are computers out there, from my hard drive being screwed (which it is not) to a registry file missing.. Tried all but…..
Well if anyone can come up with an answer they can expect a very large thank you!!!
Any answers?
Thanks
Stewart

Do you sync photos to your device?
B-rock

Ipod cannot be synced. The required file cannot be found

Up until recently, the only thing there was wrong with my Ipod was the occasionally "100% freeze that only could be solved by draining the Ipod from battery", which it did less than three times a month. Then this sunday, when I was going to work (nightshift) I took the bus as usually, and listened to music on my Ipod for about half an hour.
I hear music and podcasts from my ipod when I work, I connect my ipod to a jackstick and connect it to the radio of the wagon I drive around in. And then it started acting weird. The sound seemed to freeze up, but after 1 min or so, it played a fraction of a second and seemed to freeze up again. So I held down the toggle button and menu button, which did restart it as it should.
I chose the same podcast and it started playing as if nothing were wrong. But then it did the same thing, and on the display where the name etc. of the item I was playing were supposed to slide from one side of the ipod to the other, was moving a bit and then coming to a complete stop, and then it would move a bit again.
So I drained it from battery, and recharged it, when I got home from work. When I woke up I tried to play the same podcast, without listening to it, though, it did play, but the timer moved awkwardly, the seconds moved in a funny way.
Then I tried using the restore function, in Itunes, thinking it would perhaps erase some bad software and installing it all over. But now When I try to synchronize the ipod with my itunes library, it synchronizes a few songs and then the red circle that comes with 'do not disconnect' disappears from the ipod and itunes says "the ipod 'name of ipod' cannot be synced. The required file cannot be found."
After that the picture with the red circle and the'do not disconnect' freezes up, and the only way to turn it back on is to hold down the menu and toggle buttons, as if trying to get the ipod to go into disk mode. Also, Itunes can't see the ipod anymore.
I went to the shop yesterday and said there was something wrong with it prior to my restoring it, but the guy in the shop made it sound like it was my fault for pressing the restore button, and that it would most likely start working if the software on it were updated.
The software on my ipod is up to date, and I've tried removing and reinstalling the newest version og Itunes.
I'm sorry for the wall of text that just hit you headon, but I hope that telling all the details might shed some light on my problem.
I hope someone out there can help me, or refer me to another topic with a solution. I just realized how addicted I am to that little piece of hardware.
Thanks in advance

UPDATE:
I've just made an interesting discovery (at least I'd like to think so myself:).
When I got home from the gym today I plugged my ipod in the computer to recharge the battery (I had without any incidents heard around 60 songs). When Itunes detected my ipod it didn't recognise the library on my ipod and it wanted to restore the ipod and copy it's current library onto the ipod. Fine, I thought since it's completely indifferent. Only Itunes started with error 69 again.
So I thought, to heck with it.
I deleted my library 100 %, and I've just finished the hard work of sorting out my new library and my new playlists. I only added music, about 1600 tracks and synced - WITHOUT any errors occuring. I tried then to add the podcasts, of which there are 61 and Itunes was able to sync 55 of these before getting the error 69, the last 5 being podcasts of older date, which it hasn't had any problems with earlier.
So right now, I'm thinking can the podcasts interfere with me syncing songs? or something far out like that?
btw. itunes recognises the library on the ipod, so I don't think that's a problem anymore.

Error message: iPod cannot be updated. The required file cannot be found.

Each time I sync my 5th generation iPod to my laptop and open iTunes, I get the message "iPod cannot be updated. The required file cannot be found." My husband already updated my iPod with the most current Updater (6/28/06). Any thoughts or suggestions?

After looking further into the archives, I got an answer to my question. There is a file called "iPod Photo Cache", located in the Pictures folder, that should be moved to Trash. Once done, the error message pops up no more!

"The iPod **** cannot be updated. The required file cannot be found" Error

Hello,
Upon doing a 'zero-all bits' reformatting of my 5G iPod with Disk Utility and using the 'Restore' feature in iTunes 7, every time I sync my iPod with iTunes, I get an error message after the sync in the form of
"The iPod ** cannot be updated. The required file cannot be found"
and photos, contacts, and calendars are not synchronizing. I tried a second 'Restore' attempt but to no avail. Previous to reformatting my 5G iPod, I've not seen this error message.
I would be grateful if someone could offer any clues. Many thanks.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)
Message was edited by: slaveToTechnology

A little update.
Upon reinstalling iTunes 7, deleting my iTunes-related .plist files, and reparing permissions on my hard drive, I can now sync my contacts and calendars with my 5G iPod.
As for Photos, the "required file cannot be found" error seems to be due to the default setting in the 'Photos' tab, 'Sync photos from:' pull-down menu to 'iPhoto'. If I choose my 'Pictures' folder, photo synchronizing works, albeit including everything in my iPhoto library, including originals and modified versions of the photos.
I can only surmise that the default setting for synchronizing photos is somehow buggy in iTunes 7. I guess I'll just wait for an update.
1.5 GHz PowerBook G4 12 Mac OS X (10.4.7)

The iPod "iPod" cannot be updated.The required file cannot be found.(again)

tTunes recognizes my iPod and I can download the SONGS onto my iPod, but it gives me that message="The iPod 'iPod' cannot be updated. The required file cannot be found." and my videos and photos can't get onto my iPod.

I have the same problem.
I can update songs just fine.
Ive restored and re-installed ipod and ipod software like a maniac.
None of those work.
D:
I'm thinking theres somthing wrong with iTunes creating a new Ipod Cache folder.....
Or it's a system error that happens when any software/hardware is updates (auto or not) or is changed in any form or way!
(installed, un-istalled or the like)
It prolly needs to fixed manualy.
(not by reinstalling or update-dating ipod software)
If some one could tell me what to do i'll be more than happy to do it.

The iPod "iPod" cannot be updated. The required file cannot be found.

it won't let me put picture or videos on my ipod!! it keeps telling me that "The iPod 'iPod' cannot be updated. The required file cannot be found."

Welcome to Apple Discussions! I'd be glad to help you
Let's see...iTunes doesn't recognize your iPod?
http://docs.info.apple.com/article.html?artnum=61711
Have you updated everything?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
Repost if this doesn't work. Also-are there any error messages with numbers? We'd need all specific info around this if you can give any
rjl

"The ipod cannot be synced. The required file cannot be found"

Hi,
I've been using my mini for a couple of years now without any problems, but the last few days have been difficult.
It started out that podcasts took a very long time to load onto the ipod...and now they won't at all. When I try to drag and drop a podcast onto my ipod, I get the following message, *"The ipod "John's ipod" cannot be synced. The required file cannot be found".*
I did the first four of the "5 Rs" but I'm very hesitant to restore because if it doesn't solve the problem, my ipod will be empty and I won't be able to put anything on it. At least as it stands now I have a few old podcasts and music.
Any suggestions would be appreciated.
Thanks.

I was having exactly the same problem after about 4 hours decided to manually manage my music and transferred a few songs by dragging them out of the library and dropping them into my ipod. this worked although still have to work on this if i want to sync all my songs at one time. Hope this helps for you

Ipod cannot update. The required file cannot be found?? Any help please.

Hi,
I like many others have major problems with my Ipod, we downloaded the Itunes 6 , removed it, went back to 4.9, connected the Ipod, everything got erased. ( but it was still on the computer thank goodness, anyway now I can't put anything back on to my Ipod, it say "Ipod cannot update. The required file cannot be found"
I have Windows Xp Pro 2, what can I do, please lead me in the right direction.
Thanks

OK - Looks like your iTunes is working and has the songs you expect in it. No need to uninstall iTunes.
Are the Playlists on the iPod only, or are they in iTunes only, or are they on both? Are they populated with the songs you expect?
You can save the Playlists by 'Exporting' them individually to a PC file. Within iTunes, select (highlight) a playlist, go to File==>Export Song List and save the file to a 'Playlists' folder that you create. Save the playlists as a .txt and an .xml file (do both for each playlist: data redundancy is good).
Do you have the original photos that are on the iPod? We will have to Restore the iPod and all data on it will be erased. As you have all the necessary music on iTunes, all we would be concerned about are the photos. Or anything else you haven’t mentioned.
As long as you are satisfied with the state of your iTunes (all music and playlists present and accounted for), then you can comfortably Restore the iPod and place it all back on the unit. Restoring an iPod will not impact your iTunes. It just clears off the iPod's HD and replaces the operating system with a fresh copy. This should correct your inability to download any additional music to the iPod.
Before you proceed with the Restore below, make sure that you have copies of all the data on the iPod so you do not lose anything.
First, make sure that the iPod is fully charged.
Make sure that you have the latest iPod Updater software (if you already do, skip to *)
You also need to install the new Updater software (if applicable) by double-clicking on the file that downloads.
After you install the Updater to your PC, reboot your computer.
After rebooting, run the Updater.
* Go to: Start ==> Programs ==> iPod.
It should initialize then ask you to connect an iPod.
Connect the iPod when asked (not before) and you should have two options available: Update or Restore.
-- Choose the Restore option and it will update your iPod's firmware to the latest version and format your iPod's hard drive.
After the Restore complete, re-register the iPod with iTunes, choose your syncing preference and place the music back on the iPod. Do whatever it is you do with the photos (I just have a mini, so no experience with photos), and you should be good to go.
Post back if you have any questions. Especially if you are unsure of anything before you perform any additional processes.

IPOD cannot sych: required file cannot be found

Similar Messages

Maybe you are looking for