IPod classic (20gb) no longer recognised on laptop.

Hi. My iPod classic 20gb is no longer recognised on my laptop and consequently can't download from iTunes etc. I've tried trouble shooting tips with no joy. My origninal cable is not great but still able to charge using it most of the time. I have tried with my iPhone cable but with no response. Does the iPod classic (20gb) need a specific cable? Thanks for any help.

Hello Wraggs,
I had the same problem with the same model iPod. At first my laptop would not recognize the device; after a while it also stopped taking a charge at all.
First see that you're using a cable of at least 1 amp output. (Many are only .5a.) Even though my iPod has been repaired (see below), I still have to use the 1a to get it to charge and connect.
If that doesn't fix the connectivity problem, it's probably the same issue as mine - some of the 40-some connector pins in the iPod's port were apparently bent and not making proper contact with the charger pins. (Lesson learned: I'm now very careful to plug it in perfectly straight.) Had to call in the big guns for that one: I found a parts-only, identical model iPod on eBay (ensuring from the seller that the charging port actually worked), had a geek-inclined relative swap out the non-working battery and hard drive for my own, and have had no problems since. That method is iffy and depends on you or a friend being able to mess with it, but it's a lot cheaper than buying a new iPod.
Hope either of these tips help.

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HT1386 I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have downloaded the latest version of iTunes. However, despite the ipod being recognised by the laptop/iTines, telling me it is synchronising, it actually won't synch.

I have a brand new Ipod classic (Christmas 2012-13), a newish laptop (2012) and have just downloaded the latest version of iTunes. However, despite iTunes working fine on the laptop, the ipod being recognised by the laptop/iTunes, telling me it is synchronising, it actually won't synch. I have reset the ipod, tried different USB ports, restarted the laptop, and uninstalled / reinstalled iTunes, but still not working. Can anybody help ?

Well, I don't know if that's a software or hardware problem. You should take it to Apple Genius Bar or send it to service center. And one more thing, Its not synch...... Its Sync... Just saying... It would help if you send pictures of the problem. Such as the screen of iTunes saying it's syncing. It will help everyone and me...

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Hello Downing55,
It sounds like your iPod is not being recognized in iTunes on your Windows computer. I found an article with steps to address this:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thank you for posting in the Apple Support Communities.
Best,
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To be of any assistance, I need the following info
Which version of itUnes are you using?
What is your iPod software version, as shown in the Itunes summary page? 1.1.2 or 2.0.4
Are you running Mac or Windows?
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Toggle the Hold switch, make sure you dont see the red mark when you do the next step
Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
Then release the buttons
Select your preferred language.
Here is the Apple support Article on the 5Rs
http://www.apple.com/support/ipod/five_rs/classic/
Have a nice day!

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Welcome to the Apple Support Communities
Use the MagSafe to MagSafe 2 Converter > http://store.apple.com/us/product/MD504ZM/A/magsafe-to-magsafe-2-converter?fnode =51 However, note that the MacBook Air doesn't provide enough energy to charge the MacBook Pro with Retina display, so it could not work

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Message was edited by: MSolari

with "normal" are you comparing it to other MacBooks? or to your model in the past?
installing a SSD would increase the boot up time a lot if you don't have one already...
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Syncing is iTunes keeping your iTunes library (or a defined portion of the iTunes library) "in sync" (the same as) the library on your iPod. And iTunes syncing of content generally goes in one direction only, from iTunes library on computer to the iPod. That's why, if you want to sync it to a NEW iTunes library, iTunes is warning you that the existing library on the iPod will be replaced.
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giving an unable to sync message with an error code or 50
See this older thread for some possible solutions.
https://discussions.apple.com/thread/3924425?tstart=0
iTunes and its sync process with your iPod have been know to choke once the amount of data that needs to be transferred, replaced, or updated, reaches a certain size limit in GBs.
B-rock

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IPod classic (20gb) no longer recognised on laptop.

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