IPod classic connects but is not detected in Diagnostic as "No iPod, iPhone, or iPad found" will not sync no matter what I try. have reinstalled itunes, changed cords, restarted services. Just started happening very recently. diagnostics detection is key.
I have a 120gb Classic that has been working, connecting and syncing flawlessly for years. Now it appears that (maybe since an itunes update) my same Windows 7 x64 computer that has not changed other than the occasional iTunes update will not detect my iPod, and therefore will not sync any more.
The odd thing is that iTunes will sometimes see the iPod (not always), and Windows will also sometime see the iPod. Even when it does, and I click to sync a podcast (or anything else) it appears to go through the #1 and #2 steps and says it is syncing - Do not unplug, then appears to finish, but when you check the ipod after ejecting, nothing has changed. It looks like this has been happening for about a week, but my wife must not have realized that songs and other items were not actually syncing.
I have tried uninstalling iTunes, downloading the 11.2... version available online now, no help. I have tried resetting the ipod, no help. I have tried changing cables, no help. every time I go through the diagnostics in iTunes, it fails the connectivity test and says "No iPod, IPhone, or iPad found.
I am so frustrated. I have tried everything I can think of but even though iTunes shows the iPod, it wont sync....
This issue has been resolved - my Support Advisor, Edgar, was able to discern what was causing the problem.
It appears that, despite years of never experiencing this, one of the latest ipod updates actually altered my device's personal settings and changed it to "Manual" for all synchronizing; even performcing Factory Restores did not change it back to being automatic.
My ipod is working as good as ever now thanks to Edgar. If anyone else is having this problem, please make sure you check your device's settings in iTunes and see if "Manual" is checked - even if you never changed the settings yourself and have no reason to suspect that to be the problem, as was the case here. If it is checked - uncheck it to enable automatic syncing.
So relieved this was not a much more serious problem. I've missed having my music on the go. Thanks, Edgar!
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revmandanIt's normal for the icons at the top level of the startup disk to revert to the same arrangement every time the Finder is relaunched. If it's important to you to arrange those icons in a persistent way, proceed as follows.
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seconds after starting Itunes it stalls. This just started happening after I downloaded the new version. Help! My computer runs on windows vista I think
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Ipod Classic connected but not showing in Itunes under Devices
I know this is similar to a few of the other issues that are described, if anyone can offer a link to another thread where the resolution is posted, that would be great, thanks!
I plug my ipod into my computer, I get a windows message saying some files may be damaged, Itunes actually automatically loads up but my Ipod is not shown in the Devices list in Itunes
I have been wracking my brain over this!
I have uninstalled/reinstalled Itunes 3 times, have reset my ipod manually (& now have no music on it at all!) have put the Ipod into disk mode, have taken it out of disk mode. On my laptop I've gone into Services - stopped/then started the Apple Device. I've removed the Apple Mobile Device USB Driver & reinstalled all to no avail! It still wont show up in Itunes!
Just to clarify;
- My laptop CAN see my ipod in its list of devices under My computer
- When I connect the Ipod, I get a window message from Windows saying some files may be damaged & it suggests running a scan.
- Itunes will start up when i plug in my IPOD, however
- My IPOD will not show up in the list of devices in Itunes
Another thing, I have 120GB ipod when I did a restore it deleted all the music but it is telling me that i only have 111GB memory available?!?!
After reading through the forums I did see someone state somewhere that you can restore your Ipod from Windows but I can't find the link that gives a list of instructions on how to do this.
Any help is greatly appreciated!
thanksHello there,
And welcome to Apple Discussions!
Regarding the error message about needing to scan and fix your iPod, see this article and follow the provided instructions to prevent the error message from reappearing. It may also resolve your "iPod missing in iTunes" issue as well.
http://www.futureofrealestatetechnology.com/general-real-estate-technology/resol ve-vista-scan-and-fix-error-when-plugging-in-ipod-or-other-devices/
Yes you can use the tools provided by Windows to reformat your iPod. Just make sure to format it as FAT32 and that the "Quick Format" option is not selected. For complete instructions, see this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
Any luck there?
B-rock -
Why won't my ipod sync no matter what I try in support?
I've followed all error support for error 13019 on my 6gen nano and tried resetting, restarting, completely clearing my iPod and reinstalling and absolutely nothing works. Are there any other radical ways that may be able to fix this?
Did this work before with this iPod and that computer, and is not working now for some reason? Or is this the first time you are trying to use this iPod with that computer?
Is the latest version of iTunes installed, downloaded from here?
http://www.apple.com/itunes/
If you are using a USB hub, try a direct connection to USB port on computer. Also, you can try shutting down (powering off) your computer and disconnecting all USB devices. Then, connect only standard USB keyboard and mouse (if used), and start up computer. Run iTunes and connect the iPod.
completely clearing my iPod and reinstalling and absolutely nothing works.
If that means you did a Restore in iTunes, does that mean the iPod does connect properly and get recognized by iTunes? And you can complete a Restore successfully using iTunes, with no errors? The error comes up only when you try to sync (load media) onto the iPod?
If so, go to the iPod's Summary tab in iTunes. There is a checkbox there that says Enable disk use. Check it (if currently not checked) and Apply the change. See if that makes any difference with the syncing problem.
NOTE: If Enable disk use is already checked, try unchecking it and see if that makes any difference. -
When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
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im sure other people are having this problem well hope lol i hope its not just me
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No matter what. I have reinstalled it and done a soft reset but still happening. Any ideas.
KaiserJDV wrote:
Have been looking forward of owning a Macbook Pro since our family is a Windows user but if this persists, I might throw it away.
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I've read through several discussions and I've seen a lot of similar issues but none that were quite like mine. Every time I plug my 3rd gen. iPod nano in it shows it connected on the iPod screen and iTunes opens up but the device does not show up in iTunes. The icon on the iPod shows connected and gives the arrows circling showing syncing even though it still says connected. But it won’t show up in iTunes. It shows up on my windows computer but I can’t click it or make it do anything. It keeps saying “You need to format the disk before you can do anything.” And when I hit cancel it beeps and says "Location not available. Dara error (cyclic redundancy check)." As if I know what that means!! And I have 800 songs on it but they aren’t all on my computer and some are on my parents’ computer but I can’t get to that one. It shows it is a “FAT32” which I have no clue what that means but I’ve never noticed that before.
Windows "can't access the disk" and I don't know why. It gives me that notification if I try to check the drive or disk or device for problems. And if you click it on Windows it pops up a screen with formatting things (which I don't know anything about). And then it closes and says that it CANNOT format the device.
The iPod works almost okay when it isn’t plugged in, but I’ve noticed that half my songs won’t play. You click on it and it plays the next one in the album. And it isn’t always the first song in an album but random songs. And songs I listen to a lot. You can’t go back (you can only go forward and you can’t skip over the ‘missing’ song) or even click to select those songs. But other songs play normal, just not half of them that are on the iPod but all of a sudden no longer work. And I don’t know why. I have another 3rd gen. iPod nano that doesn’t have ANY of these problems. It hooks up, it doesn’t need formatting, and all its songs play. I don’t know what is wrong or what to do. I’ve tried re-downloading iTunes and everything. I don’t want to have to reset my iPod and lose everything.
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Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
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Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
ITunes crashes on exit when iPod is connected, but not otherwise?
I had this problem ever since I installed iTunes 7...
It occoured as soon as I installed the new verison while still using my old 4gb first gen. iPod nano.
Now I just recently bought a new second generation nano, and still have the same problem.
And the issue is, Whenever I close iTunes while my iPod is connected (but not being updated), i get the message that "iTunes.exe has preformed an illegal operation and will be closed".
Though I just noticed that if I disconnect the iPod before closing itunes, it closes fine and normally.
I Have tried to solve it by following toturials for uninstalling both just iTunes, and iTunes + QuickTime at the same time, and preform separate installations after cleaning the temp. folder and restarting. None of it has helped me solve the problem
-And I have lived with ifor a while, but it is getting really annoying if I am sititng on my computer and jsut close iTunes, without disonnecting my iPod, to run another program using sound or a lot of system resources. And thne each time get the error-message that "iTunes preformed an illegal operation and..."
Anytihng that can be done? -I run NO plugins for the record, and the iPod is connected by USB cable (seeing it is a Nano)
Anything anyne can suggest that I'd do, then please tell.
-Or if anyone need to know more then please ask.
Bigtower III Pentium 4 Windows XP Pro [4gb Ipod nano. 2nd. gen.][Itunes 7.0.2.16]
Bigtower III Pentium 4 Windows XP ProHi, Im sorry just to add on to this discussion but I couldnt figure out how to start a new discussion and I am going mad! I have a new ipod because my last one was stolen and I have plugged it in and my PC wont recognise it. I think that is because my old ipod is the only one my computer will accept. Can that be right? It said the hardware device had been detected and then it said that it was troubled and it simply did not work. Now it is plugged in and not at all recognised in my computer anywhere. Can any one help this clueless girl who simply wants to listen to music again?
Thank you. -
When I compose an email it flies up the screen when I press the shift key and then comes back again. I've clicked default settings on Keyboard in Preferences but it has made no difference. It has only just started happening. Any ideas?
This problem has also been plaguing me today. Here are my specifics and how I solved it (Expanding on what Quentin Holmes mentioned)
CONFIRMED WORK AROUND! The .m4v file gets created while encoding, but Adobe Media Encoder does not re-pack it back into the .mp4 unless you select the "Export Audio" in Adobe Premier export prior to queuing. If you don't want audio, mute the individual tracks and still export audio.
My details:
Just bought a GH4, shooting 4k 25fps MOV, trying to simply trim a few clips and export them as H.264 .mp4 with no audio. (By the way it would be nice if we could export 4k .MOV files from the camera back into .MOV once finished editing, but in premier that frame resolution is not supported)
Specs: Mac Mini, Quad Core i7, 16GB Ram, OSX 10.9.4, Adobe Premier Pro CS6 6.0.5, Adobe Media Encoder 6.0.2.81
Hope that helps anyone with the same prob -
I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?
Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
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