Ipod classic not recognized in itunes

Have a new 80 gb classic. Recognized in my computer and says 'connected' on ipod screen, but not showing up in itunes device menu. Have reset ipod multiple times and removed and downloaded new 7.5 version 3 times. Been on 3 hour long calls with tech support (no success). Works fine on neighbors computer, not on mine. USB port works fine on digital camera, so thats not it. Please send suggestions!

That's not a good sign.
It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Similar Messages

  • IPod classic not recognized in iTunes and in Finder, doesn't charge

    iPod classic not recognized in iTunes and in Finder, doesn't charge and even doesn't charge outside of Macbook. I've tried rebooting Mac, rebooting iPod, I installed once again iTunes but nothing works Everything was fine until the latest iOS and iTunes update. Please help me :-)
    OS X Mavericks 10.9.5; iTunes 11.4

    Hello,
    The cord might be the case, but first, try these suggestions:
    Try putting your iPod into disk mode, then try connecting it to your computer again...
    <a href="How to put your iPod into disk mode</a>
    Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
    Have you checked this link out?:
    <a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
    Does your iPod appear in "My Computer"? If so...
    iPod shows up in Windows but not in iTunes
    If not...
    iPod missing in "My Computer" or in iTunes
    Post back on what happens when you try these things out. I hope this helps!
    ~~Kylene

  • IPod classic not recognized by iTunes, or as Data disc.

    I only see "do not disconnect." Trying reset only generates a file folder icon with the support url and then it returns to "do not disconnect." I am resigned to completely reformatting the iPod, but can't seem to do it. Any advice on getting an icon to appear in iTunes and/or on my desktop so I can reformat?

    Hi dstrodsail,
    Welcome to the Apple Support Communities!
    If you iPod Classic is not recognized in iTunes on your Apple computer, please follow the steps in the attached article to help you resolve this situation. The article is iOS based, but the same steps still apply with the exception of step one.
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    Have a great day,
    Joe

  • Ipod classic not recognized in itunes because of ipodservice.exe

    My ipod classic (80gb) is frequently not recognized in itunes 11 running on Windows 8 unless I close itunes, eject the ipod using windows, stop ipodservice.exe (64 bit) using task manager, and restart itunes. Anybody know of a more permanent fix?

    That's not a good sign.
    It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • IPOD CLASSIC NOT RECOGNIZED BY ITUNES 8

    Having a problem as my IPOD Classic is not recognized by ITUNES 8, plug into MacBook Pro via usb but the ITUNES 8 software fails to identify connection, anyone else having this problem and is there a fix available?

    I have this same EXACT problem... and none of the listed apple help troubleshooters have done anything to change it. I can use my ipod just fine, but I can't add any new songs or update it in any way.. HELP!

  • Ipod classic not recognized in itunes 11

    I have a 160GB ipod classic that cannot be recognized by Itunes 11, however my Iphone 4S is recognized.  I purchased a bunch of songs but have not synced my Ipod for quit some time 9/5/13 was the last time.  I want to sync my purchased song to my Ipod but under the devices, it's not recognized, the sync area is grayed out.
    My Ipod is up to date with the software and I have checked all of my USB ports and cable and they all are working fine.  I have even uninstalled and restalled Itunes several time and that does nothing.  Any information would be greatly appreciated

    That's not a good sign.
    It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • IPod Classic not recognized by iTunes, claims to be wiped of all content, and causes computer problems when connected

    I have an 80 GB iPod Classic that has suddenly developed severe problems. I'm running iTunes on Windows 7 64 bit.
    It was working fine until last night, when I connected it to iTunes to add 6 songs. (Four of these were bought on Amazon.com and 2 ripped from CD's). It accepted the songs and played them fine when connected. When I clicked the icon in iTunes to eject the iPod, it came up with the "OK to Disconnect" and progress bar as usual. However, this time the progress bar didn't start to fill in. It just sat there.
    After several minutes the progress bar finally filled in and returned to the menu... but instead of displaying the cover flow on the right side as usual, it showed a gray box with "No Music."
    When I tried to re-connect it to my computer, iTunes would not recognize it. My computer also wouldn't recognize it at first... after several minutes, it came up as a generic removable device. Attempting to right-click on it or eject it from Windows was unsuccessful.
    The iPod itself displayed "Connected" and alternated the plug image with the spinning arrows. It never said "Synchronizing" as it usually does.
    Furthermore, my computer's performance degraded severely while the iPod was plugged in. iTunes itself froze, and even my other applications (such as my web browser) would not work correctly. This all cleared up as soon as I unplugged the iPod. If I tried to initialize iTunes while the iPod was plugged in, it would not open. It opened immediately when I unplugged the iPod.
    Finally, despite claiming to have no music or other contents (it had contained only my iTunes music library, which is about 26.5 GB), in Settings the iPod claimed to have only 5.3 GB of free space.
    Resetting the iPod with Select/Menu made no change. I was able to put it in diagnostic mode and check the hard drive, which gave these results:
    Retracts: 381
    Reallocs: 0
    Pending Sectors: 10
    PowerOn Hours: 417
    Smart/Stops: 381
    Temp: Current 24c
    Temp: Min 15c
    Temp: Max 48c
    When I put the iPod up to my ear I hear a steady, faint high-pitched sound and an occasional very faint crackling noise. When it shuts down the sound continues for a few seconds, then ends with a kind of squeaking sound.
    The iPod is more than 5 years old, so I'm prepared for the probability that it's fried. But I'd like to try everything before I go ahead and spring for a new one.

    The iPod's hard drive probably has data corruption.  That does not necessarily mean there is a hardware problem.  Hard drives, including the ones in computers, can develop data corruption.
    Try putting the iPod into Disk Mode
    http://support.apple.com/kb/ht1363
    If it goes into Disk Mode, run iTunes on the computer and connect the iPod.  To eliminate other potential issues, you should disconnect other USB devices (you can leave standard keyboard/mouse connected), and connect the iPod to a direct USB port on the computer.
    iTunes may prompt you to do a Restore, which you should do.  This will erase the iPod, re-install its software, and set it to default settings.  If the problem was only data corruption, and there is no hardware problems, the iPod should have a "fresh start."  You can sync it from your iTunes library.
    If the iPod does not go into Disk Mode, or if doing a Restore fails, the iPod's hard drive may be faulty.

  • Ipod Classic not recognized by iTunes

    I am trying to initilize my daughters iPod classic as it won't sync - it is not showing up in iTunes. Here are the trouble-shooting steps I have covered:
    - the ipod will not stay connected to itunes for long enough to sync or restore. It breifly appears but then dissappears after about one second. Likewise the desktop.
    - It shows up in disk mode on the desktop, but not in itunes.
    - It is not the cable or the computer, this has been eliminated as an issue. We have several macs, ipods and ipads in the household to swap and try things out with.
    - I have followed instructions on apple support for troubleshooting the ipod, but the ipod won't show up in tiunes in order to restore to factory settings/
    - I have put the ipod into disk mode where it shows up on the desktop but not in itunes.
    - updated itunes per suggestion restarted computers. Naturally tried disk mode and standard mode.
    - After trying everything else, I initialized the ipod with disk utility 9HFS+ Journaled), but still does not show in itunes. It does show on the dektop. In fact, it is hanging iTunes.
    Just about out of ideas. If there was someway of initilizing/updating/restoring the ipod without itunes. The computer recognizes the ipod no problem - just not itunes and there does not seem to be a way to restore it without it. Is there some hard reset on the itunes? Back to factory settings?
    I have read many similar articles on this forum and others, but nothing has worked or is entirely appropriate. Yet it does seem to be a common problem.

    Actually, since writing this I might be further along.
    iTunes initially froze (hung) on connecting in standard mode, but just leaving it to sit thinking things over, it finally returned to life with the ipod. I am restoring the software as I type this and hopefully everything will be resolved.
    I hope this helps others. The key seems to leave itunes to sort things out while it is hanging.

  • IPod Classic not recognized by iTunes 9.0.2.25 and Win 7

    After upgrading to Win 7 from Vista, the OS and iTunes don't recognize my iPod Classic.
    The only suggestion given by the new OS is to go to Win Update and download the latest drivers. There are none listed for my iPod.
    Suggestions????

    I finally found a solution to this, please read it here: http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/

  • IPod Classic not recognized by iTunes, but iPod Touch is recognized

    I have both an iPod Classic and an iPod Touch. iTunes on my Windows XP computer will recognize the iPod Touch, but it will not recognize the iPod Classic. I went through the first series of tests recommended at the Apple site, but I stopped when it said uninstall iTunes, and further suggested major stuff with the Classic. The whole uninstall/restore process instructions did not assure me that I wouldn't lose some music or my playlist. It doesn't seem like it should be this hard just to get iTunes to recognize a device.

    If you have iTunes 11 on the computer and are using the same cable that works with the iPhone then:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Try on another computer
    - Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware preoblem
    Apple Retail Store - Genius Bar      

  • 160GB iPod Classic not recognized by iTunes

    just got a new 160GB iPod Classic today, and I had no problems at first. when I was nearly finished syncing about 5500 songs to it, I accidentally bumped the dock, causing it to disconnect. i plugged it back in, and it started syncing my whole library again from the beginning. this time, something happened that caused iTunes to freeze up on my PC, so I had to restart.
    I'm now left with my iPod that has only 480 songs on it, and iTunes will no longer recognize it. I had tried to update the firmware to 1.0.3 but that failed. I have the latest version of iTunes. my PC has recognizes the iPod as a separate drive as usual, the problem seems to be with iTunes.
    help anyone?

    This is a problem caused by 10.10.2, only way to fix it at the moment is to revert to 10.10.1.
    Quite a few threads on it on other sites and only that one solution. Make sure you raise a feedback to apple though.

  • IPod Classic not recognized by iTunes and PC

    My old iPod classic has had minor problems throughout the years from songs cutting out in the middle of a song to battery issues but now my iPod Classic is unrecognized by my pc.
    I have tried placeing it into forced diskmode which comes up with the basic "connect to computer" symbol and as soon as I connect my cord my iPod Classic restarts and displays the Apple Logo. I have even tried putting it into disk mode while connected but the same thing happens.
    I plan on just leaving the iPod classic connected to my docking station for home listing since it has the battary issues.
    If anybody can suggest any ways of fixing this connection problem please help me I am going crazy trying everything with no avail.

    Your iPod filesystem is corrupted, so your music and podcastr is in the Others, this is most likely caused by a slow USB connection, which timeout during sync.
    Try the Hard Reset first
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/
    Then do the iPod Disk Diagnostic, in this earlier post by tt2, it wont fix your problem, but help you decide if your iPod is dying and causing the timeouts.
    Have a nice day!

  • IPod is not recognized by ITune. It is recognized by my computer

    Ipod is not recognized by Itunes but is recognized by my computer

    Hi Kingme306,
    It sounds like your iPod classic is recognized and appearing in Windows, but not iTunes.
    The following information may be useful in resolving this issue:
    Symptoms
    If you see your iPod in My Computer (Windows XP) or Computer (Windows Vista or Windows 7) but not in iTunes under Devices, try the following solutions. Start at the top and work your way through the steps until iTunes recognizes your iPod.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks,
    Matt M.

  • HT1386 I just reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  Help!

    reinstalled my windows operating system and decided to put on windows 8.  After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes.  My 1st gen ipod nano works with no problem.  I can eliminate any problems with the cable and connection.
    I've stopped and started the service, and also have performed cold reboots.
    Nothing seems to have helped the situation.
    Help!

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?
    The iPod Classic uses different drivers than the Nano

  • TS3694 My Ipod is not recognized by Itunes with my Windows 8 PC. Works fine with Windows 7 PC. Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive

    Need help? Some of my Ipods are not recognized by Itunes with my Windows 8 PC. (Ipod Nano 4th gen  and Ipod Nano 6th gen), but on my Windows 7 PC, they work fine.  My Ipod 3rd gen and Ipod shuffle work both on Windows 8 and 7 PC's.  On the non-working Ipods, the  Device sync test says "No device found". Already performed all of the Ipod device troubleshooting including reload Itunes, stop start Ipod device, changed drive letter...
    any help is appreciated. Chris4sail

    Hello there, chris4sail.
    The following Knowledge Base article offers up some great step-by-step instructions on troubleshooting your iPod not being recognized in iTunes:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for