Ipod classic stuck in recovery mode
hello, i have an iPod Classic 120 GB, i noticed recently it was stuttering and freezing a few seconds every now and again in the menus so i decided to reset it by holding menu+select. it reset but when it came back on it asked me to pick a language, i picked english and all my content was gone, much like during a restore. when i got home i plugged it into iTunes, got an error message that said it had to be restored, after restoring it went into recovery mode so of course i got the message it was in recovery mode and had to restored. i have tried restoring a few more times but it keeps going into recovery mode and thats where it still is. i read somewhere about enabling disk mode after a restore and dragging certain files onto the ipod to make it work again, this sounds to me like basically a manual restore, i never got the chance to try it as the files were hosted on a mediafire link that is no longer active. I am simply wondering if anyone has heard of this, where/how i can do it, or any other way to get past this never ending cycle. I have it enabled in disk mode and i want to go poke around at the files but it only shows up in iTunes and not on my sidebar under devices (I still run OS X Leopard 10.5.8) Any other way to access the files? thank you!
You can ring them up but be aware that if you haven't got AppleCare and you've had your iPod for more than 90 days you'll be charged for technical support. You only receive one complimentary support incident, which must be used within the first 90 days of product ownership: Contact Apple Support
If you have an Apple store near to you, you can take it there and have them look at it. You can make an appointment by using this link: Genius Bar Reservations
Similar Messages
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80GB iPod Classic stuck in recovery mode, tried EVERYTHING
Hello, i'm Michael, and i need some help right now :c
i just got an iPod Classic with 80GB of HDD, just a gift, but it had some "issues" (the screen showed a dock connector and it reads "Use iTunes to Restore"), i had an iPod Touch 4G, and i had that restored several times, so i knew the trick.
Okay i came from my grandmother's house and plugged my new fancy iPod! (it came with no USB cable so i bought a cheap one) but when i plugged the iPod had not enough power to remain connected, so i though (maybe the usb cable is not powerfull enough to mantain the charge cicle, it's a 2$ one, so it's big deal) plugged my iPod to my speakers on the Dock station, and leave it there for the entire night
The next morning i plugged my super charged iPod to my Windows 7 PC, and it got detected YAAY!, iTunes asked me to download the software to restore, so i let it do just that, waited for the 56mb ipsw file to download, and after that the restore process begun. At 57 seconds of the process (i timed it) the PC turned OFF (not big deal, my processor is not the best processor ever, and my PC usually turns off after a small overdrive)
Well, the iPod restarted and it was at the "Use iTunes to Restore" screen again. So i tought (Well, let's try my sis laptop) connected my iPod to the Windows 8 Laptop from my sister, and the iTunes download (iTunes + iPod ipsw) took a lot of time to me.. But when it comes to the Restore Process, after the same amount of time, i got the "1439" error, and after looking foward throught a lot of web pages, i came out with the "Windows 8 is the one of the problem :L" so i plugged my iPod out and leave it charging in my speakers, at the next day, i was in my Grandmother's house again..
So i came out with my uncle and told him to lend me his Lap, a Windows 7 64X Core i5 Extreme with VT (super machine i loved it *¬*) and plugged my iPod in, i tried to Restore with his iTunes version (11 one) and guess what? 1439 error! it looked like the USB cable was the problem one, but i didn't gave up, and installed Virtual Box with Widnwos XP (i rode some guy had it working with a restaration with XP, and makes sense, since Windows 7/8 can't format large drives with FAT32, and XP sure can) so i plugged my iPod and installed Guest additions and the Expansion pack (for USB 2.0 support) installed the last iTunes version and tried to restore, and guess what? 1434!
So, i tried something different, i tried to format the iPod with Windows Explorer, and guess what? it worked! NTSF system was loaded ad working, i dragged some 134mb files to it, and they could be readen every time i wanted. But there's a problem, iPod software is not NTSF but FAT32, so i downloaded EaseUS partition manager and formated it to Fat32, 128kb cluster size, and unplugged it to plug the speakers again (YES, I TOOK THEM TO MY GRANDMOTHER'S) after the battery's top capacity was acomplished, i tried the restore form XP again, and after a few tries, i got a succefull restore!
The iTunes screen showed "your iPod is going to restart, please leave it connected, and it will be recognized after the reboot" (or something like that Cx) i was really happy i could get my iPod to work, but when the Apple logo appeared with the progress bar, it filled like 84%, and the screen became white, it showed the same "do not disconnect" regular screen, and iTunes told "iTunes has detect and iPod in Recovery Mode, please restore it to be used with iTunes"
So, i tried a LOT of methods from Apple Discussion, formating in Disk Mode, Restoring in Disk Mode, regular mode, DFU mode (only downloads a 1.4mb file and says "preparing the ipod" after 34 seconds and an uncomplete bar it closes ._.) restoring with XP, 7, 8, rebooting the iPod (select + menu, 6 secs) DFU mode (menu + select 12 secs) disk mode (play + select, 6 secs in apple icon) and a lot of hard work.. nothing worked.
So i tought.. (maybe the iPod's HDD is broken or something) opened Diagnostics and this are the results:
Retracts :432
Reallocs: 319
Pending sectors: 0
Poweron Hours: 560
Start /Stop: 426
Temp status are not important right now, current 23, max 43c, min 15c
it's obviously an used iPod. But the Reallocs count is not THAT big
Okay so i tried something different and asked my friend's iPad cable, this one connected pretty well with Windows 8 and it did restore with no problems at all. but there's one little small issue.. it didn't work either...
So, i'm here, out of ideas, i can imagine a restore with OS X will change my point of view in some way, but i can't do that right now...
i Must add that the HD is completely functional, i can add files to it right now, and use them in another PC, i can format it, partition it, and a lot of crazy things, so the HDD is not the problem one..
Please help me.. i have EVER SEEN a iPod's menu, other than my DSi iPod themed homebrew music player.. (wich looks fantastic)
Thank's in advance, i'm sorry for the lenght of my note, i have been thinking on it for a long time hehe c:After hours of searching for a fix I may have found one on a Mac Forum. This worked for mine but I had to restore it from the last back up. I also gave me the option of restore to new condition (out of hte box) but Ichoose from the last backup that itunes made. It took about 4 hours to fully restore all my 24gb of material. BUT,Now it's working perfectly. For how long...who knows?
Here's the link to the page where I found the info. http://forums.macrumors.com/showthread.php?t=447185
Below is the solution that worked for my 2nd gen 32 gig.
"Originally Posted by vegas-steven
try and do this:
1. start itunes.
2. plug the ipod into your computer
3. hold the power (on top) and home (on front) buttons for a few seconds.
the ipod should power up, and if if is screwed up, will be in recovery mode... from there itunes will tell you that it finds your ipod in that mode, and needs to restore it.
just click restore, sit back and it should work again.
did you hack it at all?
if you did not hack it, and that doesnt work, call applecare and see what they say. maybe it is faulty?
still, from my experience with my friends ipod that i made 100% unusable, there is a way to restore even the most broken ipod as long as it has a battery charge.
i suspect a small portion of the memory is dedicated to keeping emergency boot files that allowe you to restore, no matter how bad things get." -
30GB iPod Classic stuck in recovery mode
Had problems for the past week or so getting iTunes to recognize iPod, no big deal, listened to what I had on it, but today I got really fed up of my selection and wanted to add more stuff to it so I decide to figure out what's wrong.
I realized that maybe just my windows isn't recognizing it, so I boot to Mac, nope, same issue, isn't recognized, latest version of iTunes running so that's not an issue, and I'm not on Yosemite yet, so I know it's not that (some people claimed they had this issue because of Yosemite).
Go back to windows, plug it in while in disk mode and it does what it's been doing all week 'would you like to format this disk' so I click format, and before it can even pop up the format window (it takes ages), iTunes suddenly recognized it, even though it was frozen ever since I plugged the iPod in. So I decide to restore through iTunes, it recognizes it initially and then I realize I can't transfer anything to it.
So I unplug it, and plug it back in, and it's back to 'this iPod is in recovery mode, connect to computer' so iTunes again doesn't recognize it until I tell windows it can format it, so this time I wait for Windows to format it, and it tells me it couldn't complete the format. Tried it again without iTunes open, same result.
iTunes recognizes it once it's trying to load the format window, so I've tried restoring it a few times, but then the software either freezes up or as in the one case, acts like it's done and fine, when it's not. I've tried doing soft/hard resets with all the combos on the click wheel, and nothing worked, tried the toggle switch thing, nothing, just goes back to, this iPod is in recovery mode, connect to iTunes to restore. etc...
Tried different USB ports, different cables, plugging into a wall rather than USB. Read all the other forum posts, and Apple support articles.Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it. -
TS1441 Ipod classic stuck in disk mode
My ipod classic is stuck in disk mode, computer/itunes won't recognize, i've tried resetting, but either says "ok to disconnect" or "restore with itunes." When i plug it in, the computer nor itunes recognize that it's plugged in.... please help.
The best way to get out of this situation is to use a well-known tool called TinyUmbrella.
First of all download TinyUmbrella http://thefirmwareumbrella.blogspot.in/
Now, making sure your device is connected to your computer, launch TinyUmbrella
It will automatically detect that your iPod is stuck in recovery mode
Select the Exit Recovery button and it should throw your iPod touch out of recovery.
Alternatively, you can right-click on your iPod name from a list at the side
of TinyUmbrella and select Kick out of recovery. -
Ipod touch stuck in recovery mode and will not restore. error code 3194
ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help
Hi @rchangel - Thanks for the ideas...
Yes - it won't let you install the 32 bit version on a 64 bit machine.
I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
I want Apple to recognise that there is a problem, and then I want them to fix it. -
My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?
Hi,
You could see if this helps...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
iPod is stuck in recovery mode, and not recognized by iTunes.
Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized. Genius at apple said it may be a hardware error, "The button is broke" but all of the buttons and cords work and i proved it to him. He then said he doesnt know, ma Now what?If it does not work on other computers then I agree with the Genius
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HT4623 my ipod is stuck in recovery mode?How do I repair
M ipod is stuck in recovery mode after update, how can i repair without losing my info
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
HT201210 my ipod is stuck in recovery mode, how do I restore it?
my ipod is stuck in recovery mode, how do I restore it?
What happens when you connect the iPod to your computer and restore via iTunes?
iTunes: Restoring iOS software -
I have an 1st Generation Ipod Touch stuck in recovery mode.
I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored. An unknown error occurred (1). No back up.
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- https://discussions.apple.com/thread/5922457
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
TS1441 ipod touch stuck in recovery mode
attempted to upgrade to OS8 and my ipod touch is stuck in recovery mode
The best way to get out of this situation is to use a well-known tool called TinyUmbrella.
First of all download TinyUmbrella http://thefirmwareumbrella.blogspot.in/
Now, making sure your device is connected to your computer, launch TinyUmbrella
It will automatically detect that your iPod is stuck in recovery mode
Select the Exit Recovery button and it should throw your iPod touch out of recovery.
Alternatively, you can right-click on your iPod name from a list at the side
of TinyUmbrella and select Kick out of recovery. -
HT201210 ipod touch stuck in recovery mode...try updating says server not available try again later
ipod touch stuck in recovery mode...try updating says server not available try again later
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
It could be that the servers are down/overloaded -
IPod Touch stuck in recovery mode and not detected in iTunes
I was trying to update my iPod Touch (currently 3.1.3), so I downloaded the 4.3.3 firmware (I didn't want to download the 4.3.5) and connected my iPod to my computer, opened iTunes and hit Shift+Restore. Then, I chose the 4.3.3 firmware and proceeded with the restore.
However, the following appears:
Error 1602
I pressed OK and the restore process stopped. But, my iPod is stuck in recovery mode. Every time I reboot it, the recovery mode shows up. It's also not detected in iTunes although my computer recognize it as iPod Touch Recovery Mode.
Please help me solve this. I can't use my iPod.Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Above from:
http://support.apple.com/kb/TS3694
Also, when updating/restoring an iDevice, iTunes contactact the Apple sever to verify that you have the latest iOS version. If not, it will not allow an install if an earlier version. -
My iPod is stuck in recovery mode with a error code 1
my ipod is stuck in recovery mode with a error code 1
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Please help, I'm extremely frustrated. ipod is stuck in recovery mode. Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out. Cannot get past "connect to itunes" on ipod.
Disabling the computer's antivirus and firewall during the download and update usually resolves that error.
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