IPod could not be restored because the firmware file could not be found

Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
Tried the 5 R's and that didn't help.
Installed iTunes 7 and then it wouldn't recognize the nano. Followed Apple's instructions when iPod not recognized, including uninstalling iTunes, uninstalling latent update installers, deleting the iTunes directory, clearing the recycle bin, deleting temp files, etc. Then reinstalled iTunes 7,
Plugged in my nano and Got the message, newer version of iPod software available, update software (version installed was 1.1.1 and newer version available was 1.2)? Clicked ok and that was the start of my troubles. That process failed and suggested that I restore to factory defaults (not exactly what I wanted to do, having to reload my songs, but went along).
Did a restore to factory settings and now get the message
The iPod could not be restored because the firmware file could not be found.
Anyone got any ideas how to update the firmware? I'm hopeful that a file can be downloaded to do this rather than sending in the nano to have it updated.
<opinion on>
After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
<opinion off>

Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz

Similar Messages

  • HT201210 my ipad could not be restored because the firmware file is not compatible

    my ipad could not be restored because the firmware file is not compatible
    what can i do???

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • TS3694 what to do when the error message says could not be restored because the firmware file is not compatible

    what to do when a error message says could not be restored because the firmware file is not compatible

    Were you updating/restrore via the Restore/update button in iTunes?
    Try deleting the existing ufirware file and try again
    It is located here:
    IPSW file location for Mac and Windows

  • IPad could not be restored because the firmware file is not compatible.

    Hi, i have the latest 3rd gen iPad 32GB and iTunes 10.6. I have the IOS 6 beta downloaded on my windows laptop. I had someone add my UDID to there apple developers acount. However when i press Shift+Restore and select the beta file a i get an error sayng 'iPad could not be restored because the firmware file is not compatible.' Has anybody got any idea on how to restore my iPad to the IOS 6 beta file i have downloaded?
    Thanks in advanced
    Joseph.

    You should ask this question in the Apple Developer Forums
    Since iOS 6 is not officially released nobody else can help.

  • The iphone counld not be restored because the firmware file is not compatible, How to fix?

    The iphone counld not be restored because the firmware file is not compatible, How to fix?

    whar i doing plz help me

  • HT5654 I am trying to update my IPAD 1 from IOS 4.3.2 to 5.1.1, but i get a message that "The IPAD can not be restored because the firmware file is not compatible". Can anyone help me with what to do?

    I have mac os x 10.5.8 and the latest I Tunes 10.6.3

    The first generation iPad can't be updated past 5.1.1.
    (114934)

  • Restore error:iphone could not be restored because the firmware file is....

    can't restore my iphone 3g, becouse this error: iphone could not be restored because the firmware file is not compatibe
    To make things wors yesterday iphone was stoped i shutdown it and when i try to turn On the apple appears for a 30 sec then disappear... and again apple appears and for 30 sec disappear...So to fix this problem i need to do restore but i cant becouse i get the error.
    Message was edited by: liskan

    The error message you are getting sounds like you have jailbroken your iPhone or have updated to iPhone OS 4.0 Beta.
    Eitherway, I would follow http://support.apple.com/kb/ts1275 for a possible solution as these steps may not work.

  • HT201210 I am stuck with "The iPad could not be restored because the firmware file was corrupt" message.

    Hi
    I have an iPad mini and it was on iOS 6.1.3, my friend came and he said that he knows how to install iOS 7 for me. I gave it to him and he tried to install it, but apparently he failed to do so and an "Activation Error" is appearing on the screen now asking me to register in the developers program.
    Now, we are trying to restore it back to iOS 6.1.3 using iTunes, the software downloads well and it starts restoring but that I keep getting this error message "The iPad could not be restored because the firmware file was corrupt.".
    I am sure that the file is not corrupted because it's downloaded via iTunes regular download and it's not from an outside source.
    I am stuck with this now and my iPad is useless this way.
    Please any suggestions ?

    basselsamo wrote:
    Please any suggestions ?
    Yes, don't download Beta Software that you have no business or legal right to download and quit taking bad advice from friends.
    Now to maybe get you out of the restoring jam, the only thing that I can think of that might work is to use recovery mode, unless you already tried it and it didn't work.
    You can read about it here, but the instructions are posted below.
    http://support.apple.com/kb/ht4097
    Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
    Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
    If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
    If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
    Use iTunes to restore iPad.

  • HT201210 what does it mean when i get a message "my ipod could not be updated because the firmware file is not compatible"

    iPod version shown in iTunes as "4.3.4"  (not listed in the OS drop-down associated with setting up this post.  Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible"  Why and what do I do now?  I'm pretty sure it was trying to install 5.1.1

    - Are you updating clicking on the update button in iTunes?
    Try a reset. Nothing is lost.
    - Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try deleting file and try again. It is located:
    IPSW file location for Mac and Windows

  • I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

    i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
    please what i do

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • HT201210 the iphone could not restored because the firmware file is not compatible

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    Generally a sign that the iPhone has been hacked or modified
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  • Problem: could not be updated because the firmware file could not be found

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