Ipod freezes computer and itunes and has corrupt songs

Hi,
a while back I was having problems with my 160gb IPod classic. Every time I plugged it in the entire computer, and iTunes would freeze.
This ended with a trip to the Apple store and after a lengthy session, the iPod was restored to factory settings. (The guys had a lot of trouble doing this, didn't seem an easy process)
Recently I plugged the iPod in (Windows 8) and added a few more albums.
Later on when playing the iPod on my dock, I noticed a lot of the CDs were missing, completely erased. I had heard of a bug on iTunes which removes CDs that haven't been bought via iTunes, but seems strange as NONE of my albums were bought from iTunes.
I've also noticed that songs appear to be corrupted on some albums. They begin to play, stop, then skip to the next playable song, skipping over the ones that won't play.
Problem is that when I plug it into my HP laptop, it freezes until it is unplugged again. Same with iTunes, it wont respond while the iPod is plugged in.
The computer registers it as a removable drive but says it is full. Device manager recognises it and says it is working ok and has the latest driver etc.
What I want to do it restore it to factory settings but I just can't do it via iTunes and the computer doesn't give me the option as it's not recognisable in 'My Computer' as an iPod.
Can't take it into the store again as the warranty has expired.
There must be a way to return it to factory settings, if not manually without a computer, than maybe via device manager?
I'm not too up on the technical side of things so any help would be greatly appreciated.
Thanks.
Peter.

Eventually managed to restore to factory settings.
Anyone heard about that ITunes 'bug/virus' or is it just scaremongering?

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Ipod freezes computer and itunes and has corrupt songs

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