Ipod freezes during sync then error that it cant read file...
A little pre-info... I have owned a black 30gb 5th gen (video) Ipod for a couple of years now. I plug it in fine, my computer recognizes it fine, Itunes works fine with it... everything works great.
I just bought another Ipod off ebay that is exact as mine except white- auction states the Ipod works fine, seller has awesome feedback, etc.. I bought this for a gift for my sister for Christmas. It is second hand, so warranty is expired.
I plug it in the computer, and first tried to transfer some normal text data via explorer. I had put this same data on my own black Ipod with no issues, words fine. The white? Lo and behold I get that "Data Cycle Redundancy" error during copy. My experience is that that has always meant that the original file is messed up, not the destination its being copied too... but in this case I know the original file(s) were/are ok.
And the Ipod freezes. So I safely unplug, and try to hard reset it. It wouldnt for a bit, and I noticed the Ipod was rather warm (but this might be because it was frozen for several minutes with the backlight still on as well). Finally I get it to reset. Same stuff happens again, again its hard to reset.
So then I decide screw it, forget adding the stuff via explorer, Ill just try to get the music on my computer at least, over via Itunes, after I first restore the Ipod.
Itunes opens... recognizes the Ipod... I go to copy music, and it copies until it essentially 'freezes'. I tried many times - its not a bad file because the same file would copy the other times Id try. It would freeze on any random file, during the write process.
Then Itunes comes up with this error:
"the ipod cannot be synced. the required file cannot be found"
I dont think this is referring to my files trying to be copied, they werent deleted or moved from their location since importing into the Itunes library. Im wondering if theres a system type file on the Ipod that Itunes speaks to as it transfers...and when the Ipod freezes... hence it cant be found...
At the same time I get this error from Itunes, I get a Windows XP bubble pop up that says:
"Delayed Write Failed - Windows was unable to save all the data for the file x. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere."
Now again, my computer/windows is NOT the issue. Its the Ipod.
All the advice I have searched says to fix things on my computer. That includes that Apple support page in regards to those errors - it points the finger at my USB ports, etc - and thats simply not the case. If it was, my other Ipod wouldnt be working either - nor would my flash drives.
Its the white Ipod.
I saw one site suggest to format the Ipod via Windows first, then do the Itunes restore, but the Ipod froze and Windows couldnt format.
I went into Device Manager and compared the two Ipod settings, both share the same settings. They are not set on 'enable write cache'.
I have tested the HD via Diagnostics, and the BL blinked after the test, showing the HD passed... so right now I can only think of three things... a bad logic board perhaps, or the Ipod system files are corrupt somehow no matter how many times I do the restore... should I revert to an older update; is that even possible. Or the HD is bad after all and its just being missed in the test.
So now... I need help. Am I missing something important? Is it a simple fix... a corrupt file thats freezing the Ipod somewhere - or did I get a bad Ipod from the seller.
Its so close to Christmas, if there was some simple fix(instead of it being a bad HD) I could fix it myself, Id rather do that than go through the hassle of returns/refunds. Not to mention, its always a gamble how the seller will react. Will they help, or say its not a problem on their end and try to screw me... then Ill have to go through Paypal for reimbursement and that takes 90 days at least...
I wish I had good news but all I have is information. I have access to 4 5th gen ipods. 2 black 30s and 1 white 30 and 1 black 80. The one white and one of the blacks work and have worked flawlessly for the past two years. The other black 30 and 80 started having the issue mentioned here some time after upgrading to iTunes 8. I tried to lowlevel format the iPod drive to fix any issues and that didn't cure the problem. I bought a MacBook a couple of months ago and restored my ipod to Mac format and low and behold it would accept files again! However it wouldn't let me fill the ipod beyond about halfway, this was on both ipods. Now the ipods have become slowly less and less fillable. Seems like syncing rather than putting the songs on manually seems to help, but again its getting worse all the time. (the two ipods that don't have any problems belong to my girls and the problem ones belong to my son and i) <- Grasping at straws I know, but my son and I are constantly changing the songs, playlists, videos and such.
When I bought my Mac the guys at the Apple store were shocked that I was having this problem and practically begged me to bring it in so they could see what it wrong with it. I will post an update when i do that.
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I having a similar problem. Sometimes while my ipod is syncing or when I am deleting something, it freezes. I cannot close it at all. It doesn't effect the rest of the computer. I cannot get rid of it unless I restart the computer and I can't keep doing it, its becoming an annoyance. I've reinstalled 4 times and it doesn't seem to be working. PLEASE HELP!
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Itunes and ipod freeze during sync
hello,
firstly, i would like to thank all you kind souls who post to this forum with very helpful suggestions. you have helped me with many past difficulties.
my present issue concerns transferring songs from itunes to my ipod (4th generation). here's the story:
on friday, my ipod started acting funny (skipping songs, etc.). by saturday, it would no longer do anything (folder with !, resetting did not help). this had happened to me before so i did not freak out and figured i just had to restore (that had worked the first time around). however, when i plugged in my ipod to my computer (powerbook g4, just three weeks old), it was not recognised and i was prompted to initialize the disk. i then came to this forum and read pretty much everything related to this kind of problem. countless resets, erases, partitions, etc., later, i was able to get the ipod software back on the ipod. it seemed all normal but there was no music on it (makes sense since i'd restored it). but then...when i plugged in my ipod to sync it with itunes, it would freeze at a given song (not always the same one, sometimes 31 songs into it, sometimes 500). i came back to this forum and read that i should reset my ports, which i did. didn't help, the sync still freezes both the ipod and itunes.
so that's where i'm at: i have the ipod software on the ipod, but i can't sync it with itunes (i.e. i can't get my music onto it). my brother thinks i have bad blocks (or sectors). is this a possibility? the ipod does make some noise (not sure whether it's the infamous clicking...).
so here are my questions:
1) is there anything i haven't done yet that could get the ipod to sync with itunes?
assuming i have done everything and the problem is with my ipod's hard disk:
2) would a program like disk warrior potentially be able to fix the ipod?
3) would it cost me less to have the ipod serviced than to buy disk warrior?
4) is there somekind of open-source or freeware disk repair utility that could perhaps repair my ipod's disk?
thanks for reading and i really look forward to any suggestions.
gen
p.s. the ipod's more than a year old, so no longer under warranty.Okay, I got it to work tonight...
My U2 iPod would freeze while syncing. I restored and tried to sync and it would freeze on different song #'s. All the while I heard a clicking sound coming from the drive that I never noticed before. It would just click once in a while, not repeatedly.
My fix: (a version of the carpet drop) While the iPod was on and spinning, I held it tight with my right hand, facing me and smacked it's side into the palm of my left hand, simulating the amount of force that it would incurr from a waist-high drop onto carpet.
Now, this force was sheer approximation, being that it would be too time consuming and difficult to calculate this exact amount of force. I mean, my waist may be higher/lower than the original carpet-dropper, and not to mention the plushness of the carpet! Who knows if he did it on Shenandoah Shagg or maybe just some Bermuda Burr Rug?!
By the way, the problem started after being left out in the car on recent cold nights... hmmmm, my iPod thinks me a jerk.
Anyways, here are some previous attempts at fixing my situation (in no particular order):
1) restored from 5 different iPod updates (2004-11-15, 2005-02-22, 2005-06-26, 2005-09-23, 2005-11-17)
2) tried to fix with Disk Utility
3) tried to fix with Tech Tool Pro
4) tried to fix with Disk Warrior
5) tried to initialize multiple time (even writing zeroes)
6) manual sync
PB-15"Al; G4-DP500 Mac OS X (10.4.3) -
I have a Hp Pavillion laptop running vista, when i plug my ipod in to sync music on it it starts to sync the songs on but after a little while it just freezes and i get like 3 or 4 error messages, please can anyone help me, thank you.
I having a similar problem. Sometimes while my ipod is syncing or when I am deleting something, it freezes. I cannot close it at all. It doesn't effect the rest of the computer. I cannot get rid of it unless I restart the computer and I can't keep doing it, its becoming an annoyance. I've reinstalled 4 times and it doesn't seem to be working. PLEASE HELP!
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IPod freezes during sync every time
I've had my iPod fifth gen. for around two years now and it's only been recently that when i went to sync my songs it's unable to do so. I have all the latest software including for my iPod and iTunes. The iPod seems to be freezing when it reaches 3.99gb full of music. I've gone through the 5R's but to no avail, does anyone have any suggestions?
It can be some bad sectors on the hard drive of your iPod - which causing the problem. Try to do the following and hope it helps
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
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For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
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IPOD freezes while SYNCING - and then gets file error
Hello all,
i have a standard 40gb click wheel ipod, quite old, it works, but limited. The ipod just freezes while syncing now, it has been restored numerous times, but 2 not much avail, i can get one or two albums on there, then everytime i try and sync the ipod just freezes, and has to be reset. Every TIme i plug the ipod into my vista laptop it says, the says. SCAN AND FIX, ( because i couldnt get anything else to work i tried this ) and this is what vista told me
http://img155.imageshack.us/img155/9118/vistafixesipodlu5.png
i was like woah, so i proceded to restore the ipod then it seemed to work, for a day. then went back to the freezing while syncing, then next time i plugged in the ipod, windows said the disk needs to be formated before it could be used, so i tried that ( cos itunes was doing sweet **** ALL ) and windows couldnt format it, and neither cos HP USB FORMAT Tool. so i reset the ipod, plug it back into vista, and behold, SCAN AND FIX COMES UP, so i click it, it fixes it, but only loads 1 album before it freezes while syncing again, i have the screenshots,it took 11 screenshots, to get the FULL MESSAGE, that vista chkdsk gave me, there was thousands of these "BAD LINKS IN LOST CHAIN at CLUSTER XXXXX Corrected" messages
im currently listening to Three Days Grace on the ipod, works GREAT, except if i try and put more then this ONE album on it, it freezes while syncing, and gives me the unknown file error. SO any ideas if this ipod can be fixed, cos itunes cant do anything, im assuming there is physical unrepairable damage to the HDD of the ipod and will need replacing if this ipod wants to be in full working order again.
The ipod is NOT under warranty either, so does any1 know where in Australia, it be fitted with a new HDD? Thanks
kind Regards,
Hayden
Message was edited by: FittyyeNyour an idiot stardock, format doesnt work, fails to format -
stardockofthedead ( aussie css joke lol ) -
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This is the iPod touch forum. I requested the moderators to move your post to the iPod classic forum.
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2. No permission on the file respective file.
Please get the assistance from the DBA to check on this.
Thanks &
Best Regards,
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