Ipod is not read by windows, and cannot update!!! please help...

I have a 30GB, 7500 song ipod Video, just bought last year. The issue all started a month or so ago. I use the "iPod dock connector to USB 2.0 cable" to connect the ipod to the computer. I have tried both USB ports that I have, and both do not work. The ipod is not read by the computer, therefore, the computer acts like there is no connection. Itunes as well, does not read the ipod. I cannot add new songs to the ipod, or even charge it. I have tried all the things the website has said (i.e. restart computer, reset ipod, reinstall itunes, download latest version of itunes). I just updated to itunes 7 today, and this problem has gone on for awhile, therefore it is not because of the itunes 7. Since I figure it is the dock connector I have put in a self service request.
Apparently this is a common problem...Anyone have any advice? I am desperate...Thanks in advance.

On iTunes go click Store (on the top left side) then click Authorize computer...

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