Ipod is not recognized in Windows or itunes...Need some help here!

I have the ipod connected via the USB cable. I have the newest updated program and itunes installed. For some reason the iupod is not being recognized. anyone know what i can do??

What's on the screen of your iPod?
Try resetting it: Make sure the hold switch is OFF so that there's no orange color showing. Then hold down the MENU and SELECT (center) buttons for about 10 seconds, and you should get an Apple logo on the screen. When you do, you can release the buttons and try again.
You can also try connecting the iPod to a different USB port, preferably one on the back of the computer if you're on a desktop computer.
If that doesn't help, try these:
http://docs.info.apple.com/article.html?artnum=61711
http://docs.info.apple.com/article.html?artnum=93716
CG

Similar Messages

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod touch not recognized by windows or itunes by one laptop fine on any other laptop

I have a laptop that runs windows 7, my ipod classic and nano all get recognized by computer and itunes. When I plug in my ipod touch, it isn't recognized by either, but when I plug it into another computer or laptop running windows 7, it is recognized. I have run all the recommended steps, reinstalled itunes several times, why won't this work?

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Did you remove and reinstall ALL Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Ipod in not recognised by windows or itunes. PLEASE HELP!!!!!!!!!!

I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1501
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-15 13:16:51.
Video Display Information:
ATI Radeon Xpress 1150
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.3
Serial Number: 8M6398VKV9K
Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
it looks like many people are having this problem with the same model.
You can e-mail me direct on [email protected] if easier.

Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
Oh and i downloaded itunes 7.6 last night and nothing.
PLEASE HELP!!!!!!!!!!!!

My IPod is not recognized by Windows or ITunes

I have followed most of the instructions on the website, need an IPod Guru for more assistance.
1. ITunes appears to freeze up when I dock my IPod.
2. After a few minutes, It will find my IPOD.
3. I have only one Summary Tabl. My IPOD name is missing as well as the software version and serial number.
4. Check for updates option is greyed out.
5. I clicked on Restore option and I receive the message: There was a problem downloading the ipod software for the ipod "ipod". The requested resource was not found.
6. Does #5 have something to do with being in Disk Mode? That was one of the instructions on the Apple site.
7. I've done the 5 R's.
8. Windows XP recognizes when I place the Ipod in the cradle.
9. I ran IPOD Diagnostics from the Help menu. The iPod Service is running vers 7.1.1.5
10. I've uninstalled itunes and reinstalled a new version from the Apple website.
Help,
I can't think of anything else to do.

I have followed most of the instructions on the
website, need an IPod Guru for more assistance.
1. ITunes appears to freeze up when I dock my IPod.
2. After a few minutes, It will find my IPOD.
3. I have only one Summary Tabl. My IPOD name is
missing as well as the software version and serial
number.
4. Check for updates option is greyed out.
5. I clicked on Restore option and I receive the
message: There was a problem downloading the ipod
software for the ipod "ipod". The requested resource
was not found.
6. Does #5 have something to do with being in Disk
Mode? That was one of the instructions on the Apple
site.
7. I've done the 5 R's.
8. Windows XP recognizes when I place the Ipod in
the cradle.
9. I ran IPOD Diagnostics from the Help menu. The
iPod Service is running vers 7.1.1.5
10. I've uninstalled itunes and reinstalled a new
version from the Apple website.
Help,
I can't think of anything else to do.
Here is the Diagnostic report from my first post
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 061 PP164AA-ABA a810n
iTunes 7.1.1.5
iPodService 7.1.1.5 is currently running.
iTunesHelper 7.1.1.5 is currently running.
Current user is an administrator.
Connected Storage Devices:
DiskDrive, photosmart printer card reader (HPH11), Bus Type USB
DiskDrive, ST3160021A, Bus Type ATA, Bus Address [0,0]
DiskDrive, Apple iPod USB Device, Bus Type USB
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
Universal Serial Bus Controllers:
SiS 7001 PCI to USB Open Host Controller. Device is working properly.
SiS PCI to USB Enhanced Host Controller. Device is working properly.
IEEE 1394 Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
The last connected iPod serial number: JQ452208PQ7.
To see more details, click Save and then open the saved file.

5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Ipon not recognized in windows or itunes

my ipod is not recognized in windows or itunes, but i have a shuffle that is able to be recognized. when i connect my classic to the computer it starts charging but that is it. i know there is a 5r repair but i have yet to do it bc if i have to reinstall itunes i am worried about my music and whether or not i will have to re-add all my music again manually. i have several thousand songs that i have all the artwork for and all song info poosible and it would just take forever. any help would be great. thanks.

I had the same problem just after downloading latest version of itunes. 5 r's didnt work. Device was recognized on my daughters's computer. I also got windows error saying new hardware would not work properly. I eventually got advice to update the ipod driver by going through start menu and'Control panel' (with a right) click and finding "ipod" under device manager. Right click on that and select update. Once it was done my ipod was recognized by both itunes and computer. Now seems to be working fine and no loss of library/music. Hope this may be of some use

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

My Ipod is not recognized on windows 8. I just reinstalled Itunes on the computer, but nothing

My Ipod is not recognized on windows 8. I uninstalled I-tuns, and then reinstalled it, but still no Ipod shows up

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Device not recognized by Windows or iTunes - Blinking green light

When I try to connect my iPod shuffle to my computer (Windows XP), it's not recognized by Windows or iTunes. (i.e. device does not appear in Windows explorer or iTunes) While in the USB port, the Shuffle's green light blinks incessantly. My wife uses an iPod on this machine (under separate user name) and has no problems.
I've tried updating software (iTunes, iPod), restarting my computer and resetting the iPod to no avail. My machine is not on a network. The USB port(s) work fine as I can use my memory stick (no USB cable) with no problems. I've tried connecting my Shuffle under my user name as well as my wife's. Same problem.
Also, I had my Shuffle setup on an old computer (PC, Windows 2000) and it still works fine plugging into that. (I'm getting rid of it soon, hence why I'm discovering these new problems).
Please advise. Since my Shuffle is over a year old, I am not eligible for online chat or phone support without paying for an Apple Support agreement.
I know there's another thread with the same issue that was not resolved on the discussion board.
Thanks to anyone who can help.

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

Replacement Shuffle Still Not Recognized In Windows Or iTunes

Hello everyone,
I was having the orange/green light issue and my 512MB shuffle was not recognized in Windows or iTunes 7.0.1. I contacted Apple and they replaced my shuffle - after I attempted all documented fixes and running the Shuffle Reset Utility.
I plugged the replacement in and received the message "xxx iPod shuffle cannot be updated. The required disk cannot be found." I found an article on how to remove some temp and application files. I did that and also ran "checkdisk" on my laptop and that error went away. The problem is now the shuffle is not recognized in iTunes or Windows once again. The shuffle did come up for less than 10 seconds as the "F" drive and then disappeared and could not be relocated.
Here is the real rub for me - I plugged the shuffle into my wife's laptop running iTunes 7.0.1 and it works just fine!! Since my laptop is my primary - this is still a major issue for me.
Does anyone have a fix for this? This has to be a Windows disk or driver issue.
Does anyone have a fix for this type of issue? It is obviously a Windows disk or driver issue.

First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see these.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Strange iPod behavior.

IPod Touch not recongnized in Windows or iTunes

Hi , My iPod touch is not recognized in Windows or iTunes . I am using the most recent version of iTunes . iTunes 8.1 . Has this happened to anyone else ? I would appreciate any help.
lizabler

HI I was having some other problems getting my itouch to restore because it was not being recognized in itunes and kept erroring out. Now it has finally restored after I updated all kinds of drivers and removed and reinstalled itunes and apple software a million times,(yes this is all after installing itunes 8.1 and paying for an itouch upgrade as well) Now itunes says it cannot do anything with the ipod because it is getting an invalid response from the device. So it won't put anything back on my itouch or even show that I have plugged it in. I emailed tech support, If I find anything out I'll let you know, will you do the same for me?

Nano not recognized in windows or itunes

Hello all, I have a new laptop with windows 8.1 and will recognize my ipod touch but not my older nano, it's like i doesn't exist. It's not in itunes or USB drivers. I've tried reinstalling itunes, tried different leads, it works still on my old pc. Is there a compatibility issue maybe ? thanks

Hello jjbell7,
The article linked below details some useful troubleshooting steps that can help get your iPod Nano communicate with your computer.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
http://support.apple.com/kb/TS1496
Cheers,
Allen

I have a new PC w/ Win7 and Ipod is not recognized. I think I need to restore the Ipod but am unable to do so. thanks to any /all who can assist.

I have a new PC w/ Win7 and Ipod is not recognized. I think I need to restore the Ipod but am unable to do so. thanks to any /all who can assist.

Hello kevin
Check out the article below to guide you to the proper article to get your iPod shuffle to show up. You will need to see if it shows up on your computer as a device in My Computer section in Windows Explorer. Then it will help you pick the right one.
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
Regards,
-Norm G.

Hi, Someone Know why my charger is not working properly but always it was been working good but now when conect my iphone (3gs) shows a yellow triangle saying : Charging is not supported with this accessory. Please I need some help here. Thanks =D

Hi Someone Know why my charger is not working properly but always it was been working good but now when conect my iphone (3gs) appears a golden triangle saying :Charging is not Supported with this accessory. Please I Need Some Help Here. Thanks =D

sounds like the cable or the iphone connector are somehow damaged

Ipod is not recognized in Windows or itunes...Need some help here!

Similar Messages

Maybe you are looking for