Ipod mini click wheel works only when charging

my ipod mini click wheel will only work 100% when it is charging and is recognized by itunes. if a computer does not have itunes it will not work properly and also when it is not charging and i am just using it normally it wont work either. when it is not working right this is what it does: only the forward and play/pause and select work on the click wheel. cant adjust volume or go back to menu. but when charging and in itunes that click wheel works perfect!?!
can anyone help me figure this one out?
Also, the battery is really weak, it will only run for about 1hr on full charge. i dont know if that will affect it but if it does please let me know.
Thanks

Mine does the same, I can get it to work by taking off the bottom plastic part of the Ipod Mini and pulling the metal thing out a bit.
HP   Windows XP  

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