IPod mini seen on desktop, not in iTunes

The iPod is fully charged, I have reset it about 4 times, I've restarted my computer, and I've done everything else detailed here:
https://discussions.apple.com/thread/695939?start=0&tstart=0
(though one of the messages is for a Windows computer)
I am on a MacBook running OS X (10.6.8) - as much as my MacBook, bought in 2007, can handle.
My ipod mini has always worked just fine with my MacBook. But now:
It shows up on the desktop when i plug it in
It shows the "do not disonnect" screen (as it should)
It does NOT show up in iTunes
What's changed between the time the iPod worked with iTunes and now:
I was playing it while I thought I was charging it, but hadn't plugged it in properly. It shut down - and all of my music on it was erased
I went from OS X 10.4 all the way to OS X (10.6.8)
I've updated iTunes several times since then (really, does a week go by when iTunes *isn't* updated?
So.... other ideas not already named at
https://discussions.apple.com/thread/695939?start=0&tstart=0
I also have an iBook clamshell running OS 9, with the last version of iTunes that would work on such, but it doesn't work on that - and from what I've read, it never did work on OS 9.

"Have you tried doing a Reset... while it is connected (with docking cable) to the Mac that is running iTunes?"
Yes. Three times. Like I said - I've tried everything detailed here:
https://discussions.apple.com/thread/695939?start=0&tstart=0
"Since this is an old iPod mini, do you use USB or FireWire to connect it. It should work with either, but it may work better with FireWire (if you have a FireWire docking cable)."
No FireWire docking cable for the iPod (frown)
"Does the iPod mini still work properly when it is disconnected? Charges, plays songs, displays its screens and menus..."
Yes - although, as I said, all music is gone. But otherwise, it works just fine.
"doing a low level reformat of the iPod's storage disk using Disk Utility. "
Looked hopeful! But... got an error. Tried it a couple of times... in fact, every time iTunes starts up when I plug in my iPod (and it always does, even if it won't show my iPod mini on the left side), I get an error saying.... something about not being able to fix the device...
I'm wondering if I should try an alternative to iTunes and see if *that* can see the iPod mini...
Thanks, Kenichi Watanabe and planb77, for trying. It's appreciated.

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Ipod mini opens auto run, not in itunes

I have he problem that the ipod mini opens as a storage device G-drive, not in itunes, and the autoplay box opens up but does not allow you to choose itunes. To make it open in itunes I often have to restart my computer, open itunes then it opens. This works since I rarely turn off my computer, but has been complicated by the fact that my daughter got a new ipod mini and is on a different identity. Now to get one or the other to be recognized you have to restart the computer. I have read some articles from the forum, as below, but I am not sure which of the solutions would fix this problem. We have seperate identities and seperate itunes libraries, this has not been a problem but
connecting has.
Anyone out there savy enough to see the answer?
http://docs.info.apple.com/article.html?artnum=93716

well done voyta!
It is a little inconvenient to do it this way since most of the switching between identities is not for the ipods. I don't suppose there is anyway around it?
afraid not at this stage. neither the ipod software nor itunes likes XP Fast User Switching:
iTunes for Windows: about Fast User Switching with Windows XP
... if you're so inclined, it's possible to make an enhancement request about this direct to Apple. this form is probably the best one to use:
iPod Feedback
love, b

Windows Vista User: iPod Mini found but driver not...

Hi There,
I have a 2 year old iPod mini and I have been using iTunes on Vista for a while now. Upon connecting the iPod to the laptop though I have hit a major problem - Window's finds the hardware but not the driver and so it won't work. I've tried everything which the 'support' section has suggested but it just won't work!!
Please help!
Vicky

hmmm. perhaps try MarkTaylor46's technique from the following post:
http://discussions.apple.com/thread.jspa?threadID=892874&tstart=15

IPod mini battery bar status not accurate

I just bought an iPod mini but I am not sure if my battery is working properly. When I have fully charged the iPod mini and disconnected from my iBook, the battery status doesn't show full charge. Is something wrong with my battery?

- reset, several times
- calibrate the battery and the battery meter

TS1363 "iPod: Appears in Windows but not in iTunes" Isn't working!

I've tried all of the things in the "iPod: Appears in Windows but not in iTunes" but none of them work.
I'm on Windows 8 and those are the instrucations I've followed.
The only thing I haven't done is reset my computer to factory mode but that Isn't an option for me cause I got saved games that can't be backed up.
I've literaly tried everything in that help page and it doesn't work.
All I get is the iTouch charging, asking me to trust the computer, I say trust, nothing happens, I check the device manager and it doesn't shw the USB no matter what, I restart the ipod services and the apple software services, nothing happens, I completely take dwn my McAfee firewall and scanning system, it doesn't work, restarting it to make sure no viruses attack, uninstalled Razer Synapsis because it has been a pain in the butt before, that doesn't work, I emptied my Temp file and that didn't work, And in the end the iTouch is charging but not even being see by Itunes and no updates, restarts, reinstallations, uninstallations, checking, researching, and anything else I can do works.
Can someone please explain why apple tech is such a pain when it comes to Windows 8 and how I can fix this without losing 2 years worth of school and saved games?!?!?!?

Try a full teardown as in Troubleshooting issues with iTunes for Windows updates?
A recent poster to forum is suggesting uninstalling WMP from Windows?
Connect the device to a different compuer and back it up there. You should be able to copy off the library to a portable hard drive. See also Recover your iTunes library from your iPod or iOS device.
tt2

I have an iPod mini that I have not used for mover 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue.

I have an iPod mini that I have not used for more than 3 years. I am trying to download music and it is giving me a warning sign. How can I fix this issue?
patrishafrombrooklyn

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

My Ipod nano (3rd Generation) will not play itunes u. It Justs restarts everytime I try to play it.

My Ipod nano (3rd Generation) will not play itunes u and some other MPEG stuff. It Justs restarts everytime I try to play it.

Hello, Grover,
This forum is for questions from people who administer iTunes U sites. You'll be most likely to get help with this issue if you ask in the iPod nano forums.
Regards.

Once connected ipod shows on desktop, not in itunes

i just got a new macbook pro, and ipod classic. i've used a mac for the last 3 years or so, and i've never had this problem. when i connect my ipod to my computer, the ipod appears on the desktop, but is not recognized by itunes. how do i fix this?

This is a known issue to many of us which all the usual fixes +do not solve!+
Report it directly to Apple. Please!
See here:
http://discussions.apple.com/thread.jspa?threadID=2151415&tstart=0
and here
http://discussions.apple.com/thread.jspa?threadID=2130921&tstart=0
and here
http://discussions.apple.com/thread.jspa?threadID=2156034&tstart=0

Ipod appears on desktop not in itunes

One day, I went to sync my ipod (2nd generation click wheel from 2004) with itunes and I ran into trouble.
My ipod didn't appear in Itunes or desktop and when I (properly) disconnected the ipod from Itunes all my music had been erased. I came to apple's site and followed the "not appearing anywhere on computer" steps.
I got my ipod to reappear on my mac desktop. But it didn't recognize it as "liz's ipod" anymore just "Ipod."
And it still won't appear in Itunes.
I've updated itunes, tried several different usb cord, reset it till one day... I got it to appear in itunes (for less than ten seconds).
I have a family road trip soon and would like my music back so any tips or suggestions would be helpful.
I honestly think it's just dead.

Hey there,
Have you had a chance to look at this Apple support document relating to this issue? If not, check it out. Hope it helps.
[iPod appears on the Mac OS X desktop but not in iTunes|http://support.apple.com/kb/TA27658?viewlocale=en_US]
B-rock

My iPod generation 6 160gb will not sync. iTunes says corrupt, won't restore just errors out and then loops the same messages.

My iPod is corrupt according to iTunes, however it won't restore through iTunes either. I've tried to reformat the drive. Makes no difference. I've tried to reformat after choosing disk manager, and again the same result. The iPod takes forever to work through the reformatting process and I get the same message "Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod" and then my pc tells me to format the disk.
It's so frustrating, is there a fix to this? It seems like the iPod could still function, but I'm missing the way to get out of this loop, please help me!

Likely a hard drive fault, see the note that i wrote few years ago, hopefully it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Old ipod mini A1051 doesn't appear in itunes

When I plug my old Ipod Mini into Mac it doesn't appear in Itunes, but it works otherwise and charges off the cable I'm using can anyone help?

Hello jackleaves,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iPod issues:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Ipod mini stuck in "do not disconnect mode"

I had my ipod mini plugged in and downloading music onto it...it was working fine, when I was done I ejected it off the computer so I could disconnect it...it ejected off my desktop but then the screen that says "do not disconnect" would not go off my ipod screen then my computer froze so I restarted it and unplugged the ipod, now the ipod is frozen on that screen, I tried restarting it and that didn't work, I tried plugging it back into the computer and it won't show up on my computer or my sisters computer and the screen won't change....any suggestions??

If you are sure resetting it doesn't help (and it might take many attempts), then look here.
iPod doesn't appear in iTunes or on the Mac desktop.

How to sync an older Ipod Mini to a 2010 version of itunes?

I recently found my old Ipod Mini (2nd generation). It still works, but I am not able to connect or synch it with my newer version of itunes. What can I do to clear out what is on there and put in my music from my 2010 itunes?! I have an Ipod Classic that I am able to connect to connect ot my itunes, but I would like to know any possible way I can get my music onto my old Ipod Mini.
Thanks!!

Hello EQLC,
I understand your iPod mini is not able to sync to iTunes on your computer. Are you working with a Mac or a PC? I'll include some troubleshooting steps for both operating systems below:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
http://support.apple.com/en-us/HT204095
If you don't see your connected device in iTunes for Mac - Apple Support
http://support.apple.com/en-us/HT203979
Regards,
- Judy

Ipod mini formatted for mac not recognized by PC

Hi,
Thanks in advance for help.
I have an ipod mini that was formatted on an ibook at work. i no longer have access to that computer and tried to connect the ipod to my PC. my pc does not see the ipod either under my computer or in itunes. i think it's a mac formatted ipod and i would like to restore it to windows, but it appears i need to have itunes find it in order to restore it. what do i do now?
thanks.

First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
Now can iTunes see it?
If not, you could try a format of the iPod in Windows.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and choose "quick format".
When that's finished, restore the iPod using the updater in iTunes.
To exit forced disk mode, reset the iPod.

Found an Ipod mini, my computer is not recognizing it.. help please!

Hello everyone
I had a 2004 20G Ipod, but it has since died. Lucky me, I found an Ipod Mini in the street! I connected the new Ipod to my computer and when I open Itunes, Itunes is not responding as having an Ipod plugged in. How can I get Itunes to recognize this new Ipod?
Please help! Thank you!!

Call Apple (1-800-myapple) and give them the serial number.
They can notify the last registered owner and pass on your contact info to them so it can be returned.
Thanks for being a good person!

IPod mini seen on desktop, not in iTunes

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