IPod nano 1st generation cannot be recognize by iTunes 11.1.3 on macbook

i cannot get my itune recognize my ipod nano 1st generation.  And i can't sync it with ituen on my macbook.  Pls help

Hello there, lycusfenriz.
It can definitely be frustrating when your having trouble with multiple devices at the same time, but the steps in the article below may help with getting your iPod recognized in iTunes. The following Knowledge Base article offers up some great, in-depth recommendations for troubleshooting an iPod not being recognized in iTunes:
iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433
Connectivity/syncing
Follow these steps if your computer doesn't recognize your iPod or you have issues with syncing your iPod.
iPod not recognized by iTunes or computer
Make sure you have installed the latest iTunes software from www.itunes.com/downloads. Try connecting to a different USB port on your computer. Your computer needs a USB 2.0 port or a USB 3.0 port to connect iPod nano. If you have a Windows PC that doesn't have a USB 2.0 port, in some cases you can purchase and install a USB 2.0 card.
If iPod nano is connected to a USB hub, try connecting iPod nano directly to your computer's USB port.
iPod nano might need to be reset. Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear.
If you're connecting iPod nano to a portable computer using the Lightning Cable, connect the computer to a power outlet before connecting iPod nano.
Check the cable connections. Disconnect the cable at both ends and make sure no foreign objects are in the USB ports. Then reconnect the cable.
Try reinserting the Lightning connector into the iPod. The Lightning connector can be inserted either way.
Try restarting your computer.
If none of these steps resolves the issue, you might need to restore the iPod nano software.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • IPod nano 1st generation doesn't appear in iTunes vers. 9.02 - HELP

    Since I upgraded my iTunes to the latest version 9.02, my iPod nano (1st generation) doesn't appear and I cannot synchronize it. Tried to change USB port, no result. Tried to uninstall iTunes and install earlier version 8.2 for Windows XP, but it won't open, saying that "the iTunes Library.itl cannot be read as it was created in a more recent iTunes version". What am I to do if I want to keep using my old nano?
    Desperate Sapiapple

    I am having a similar problem. Dusted off my daughters old nano to take to the beach. Tried setting it up on the old lap top I am taking with me and I could not get it working. After hours of diagnostics and troubleshooting matrixs it seems that I did not have drivers. Apple's troubleshooting says go to microsoft, MS's says go to apple for the drivers. Shows up as a faulted device. Did the updates to the USB drivers, etc. Put the player in disk mode (still would not recognize) My laptop says yes I have an I pod but it cant find the drivers to install it My other old laptop running old I Tune software seems to have no problem. I thought it was my problem I was wasting a
    Sunday on, now I am thinking that this is a problem with this latest version of I tunes.

  • IPod nano (1st generation) no longer registers in iTunes

    iPod nano (1st generation...5 years old) no longer registers in iTunes.  Music is no longer a viewable option when connected to iTunes through Mac Pro.
    Is it just not supported anymore?

    Hmmmm...so they are recalling them.  Why not just include them in the "updates?"

  • Help! ipod touch 1st generation cannot be recognized by iTunes

    Hi there,
    I tried to upgrade my ipod touch (1st generation) using itunes, but it failed. I forgot the error code. After that, my ipod touch cannot be recognized by iTunes any longer. Every time when I open the ipod touch, it shows the graph of a CD and an ipod touch cable, looks like this:
    Music CD
    /|\
    Cable
    Is there any way to make it recognized by iTunes? Thanks a lot.

    Thank you. That symbol appeared in my ipod touch. I tried to uninstall itunes and reinstall it. But it does not help. Also tried the one mentioned in "Restart iPod touch" in that link, it does not work either.
    Any thoughts? Thanks.

  • My ipod nano 6th generation cannot sync with my itunes that was recently updated, why?

    I have recently updated my itunes. My ipod is no longer recognized and I cannot figure out how to sync it. Please help!

    https://discussions.apple.com/thread/5946872
    Hello, after a week and tried to look, I solved the problem by myself!!!!!
    If you happen to have the same problem with any device, first uninstall the current version of Itune by the panel, but also AppleMobileDeviceSuport. This little pest in the last days just removes the driver preventing iTunes to recognize your Apple device. Subsequently, when they are uninstalled I recommend to install the previous version. You can download from this site: http://www.oldapps.com/itunes.php
    Then when you reinstall iTunes, perform the upgrade to another version that créeras a new version of any fresh AppleMobileDeviceSuport and Driver.
    Good luck to all and do not hesitate to write to me as I try to help you.
    Mickael Bonneau

  • Windows recognizes ipod nano (1st generation) but itunes doesn't

    I'm a happy owner of ipod nano for about a year. My itunes and ipod nano was working perfectly until few days ago I encountered problems with both of them.
    I fixed my itunes (which kept showing an error message when I tried to uninstall/repair it) but after i got that fixed my itunes couldn't detect my ipod nano.
    I looked at a directions page in this website and it told me to "press start service" in something. (i forgot what that "something" was)
    Whenever I connect my ipod nano to my itunes, the ipod folder & error message about "ipod service module" pops up.
    I'm DESPERATE to fix this problem. So please answer my question and thank you. =]
    Ipod Nano (1st generation)   Windows XP  
    Ipod Nano (1st generation)   Windows XP  

    One of the services in Windows that has to be on is iPod Service. If that service doesn't stay started, iTunes won't see the iPod.
    Go into your services (administrative tools, services) and scroll down until you see it. If the service doesn't say started, right-click on it, choose start. In properties, it should show as automatic.
    While I know you already reinstalled iTunes, another reinstall of it might put the service back in the correct mode of starting whenever iTunes needs it.

  • HT1339 Ipod Nano 1st Generation Question

    I have an Ipod Nano 1st Generation.  It was initially set up on my old Mac G4.  The power supply on my G4 crashed so now I have a Mac G5.  My problem is that when I plug my Ipod into my Mac, I can see and listen to all my songs from my Ipod, but can't download them to the computer.  However, I can click & drag songs from my computer to my Ipod.  Since I lost my whole Itunes library when my other computer crashed, I really want this library from my Ipod uploaded into my computer.   How can I fix this?  Also, I want to download my Ipod songs to my new Iphone 4 and I think I need to have them downloaded to the computer to do that.  Any advice would be greatly appreciated.

    It's not really a "fix," since iTunes works that way by design.  Your iPod was set on your old Mac to Manually manage music, so it was not "synced" to your previous iTunes library.  That is why you can connect it to your new Mac and manually add more songs to it.  (If it was set for automatic syncing to your old library, you would not be able to add new songs from a different library without replacing the iPod's existing content.)
    iTunes generally works in one direction, from computer to iPod, whether it is set to sync automatically or load manually.  You cannot use iTunes to transfer song files from iPod to Mac, except for songs purchased from the iTunes Store.  However, there are third-party methods and utilities that can transfer from iPod to Mac.  If you do a Google search on something like "ipod transfer," you should get some links.
    Once the song files are on your Mac, you can add them to your iTunes library.  Then, you can set up syncing for both the old iPod and iPhone 4, from your "consolidated" iTunes library.
    Edit:  Actually, that last bit may be a problem, because I don't think you can use an iPhone 4 with a PowerPC iMac, if your iMac is actually a "G5."

  • I have been given an iPod nano 1st generation and need to delete everything from it but do not know how to

    I have been given an iPod nano 1st generation I wish to completely wipe it clean and put new music into it. I cannot manage to do it any help would be great

    Hi Bevella,
    I understand that you were given a 1st generation iPod nano and you would like to completely erase it so you can start clean and sync your own music on to it. The process you want to run is called a restore. The following link is the iPod nano Features Guide that explains the restore process with steps. The restore section is on pages 50 and 51.
    iPod nano
    Features Guide
    http://manuals.info.apple.com/MANUALS/0/MA101/en_US/iPod_nano_Features_Guide.pdf
    Updating and Restoring iPod Software
    You can use iPod Updater to update or restore your iPod software. Apple periodically updates iPod software to improve performance or add features. It is recommended that you update your iPod nano to use the latest software. You can also restore the software, which puts iPod nano back in its original state.
    If you choose to update, the software is updated, but your settings and songs are not affected.
    If you choose to restore, all data is erased from your iPod nano, including songs, files, contacts, photos, calendar information, and any other data. All iPod nano settings are restored to their original state.
    To update or restore iPod nano with the latest software:
    Go to www.apple.com/support/ipod and download the latest iPod Update. The update has the latest software for all models of iPod.
    Double-click the software installation file and follow the onscreen instructions to install the iPod update.
    Connect iPod nano to your computer and open iTunes. The iPod Updater application opens. If you’re using a Windows PC and the iPod Updater application doesn’t open automatically, you can find the updater by choosing Start > All Programs > iPod.
    Follow the onscreen instructions to update or restore iPod software.
    Thanks for reaching out,
    -Joe

  • I have just requested my ipod nano 1st generation to be replaced using the scheme, i have entered the wrong postcode on the shipping of the replacement box, will it still come to my address? or how can i change it?

    I have just requested my ipod nano 1st generation to be replaced using the scheme, i have entered the wrong postcode on the shipping of the replacement box, will it still come to my address? or how can i change it?

    Call up apple care,  (08000480408 if you are in the UK) and ask them to change the postcode and request another replacement packet

  • TS1363 Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.A

    Hi, I just got an iPod Nano 1st generation and I plugged it into my computer and open iTunes but it never showed up in iTunes. So then I updated my iTunes to the latest version but it still didn't show up so is there a way you all can help me A.S.AP.

    Error 1611
    This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

  • Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for retu

    Good morning a few weeks ago  I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back,  and I can not  return it , i need to you sent me again the box for return the ipod

    Best thing would be to call Apple up again, and let them what has happened and they'll help you!

  • Replacement program for the Ipod Nano 1st generation

    I am attempting to get to the replacement program for the Ipod Nano 1st generation, but whenever I attempt to access the program I am redirected to an adapter replacement program. Did I miss the opportunity to replace the Ipod?

    No, you didn't. I just bought an iPod nano 1st gen off of Craigslist and immediatly I went to the iPod replacement program website and requested a new device. I just don't know if I will receive the older 6th Generation or the newer 7th generation.

  • Can i replace my ipod nano (1st generation) in india, can i replace my ipod nano (1st generation) in india

    My friend told me that he got his ipod nano (1st generation ) replaced with ipod nano (6th generation) 8 gb.. he lives in USA... i am intrested in this relacement as i own an ipod nano (1st generation) as well.. i am from india... and apple site doesn't give an option of india when i go on the replacement option...please help me....
    thank you

    No, you will receive the silver 8 GB Nano with no accessories. You could sell it and then buy a new one with all accessories.

  • What's the best way to replace iPod Nano 1st Generation?

    I have two iPod Nano 1st Generations. One from 2005 and one from 2006. The one from 2005 just works when it feels like it. Sometimes it works and most of the time it doesn't. And the one from 2006 recently exploded when it was charging. A silver bag (I'm assuming the battery) expanded and ripped the iPod apart breaking the plastic around the scroller.
    Should I use that replacement program (I heard it didn't work for some) or can I just bring them to an Apple Store to replace them?

    See if either qualifes under the 1G Nano recall.
    http://www.apple.com/support/ipodnano_replacement/
    B-rock

  • IPod nano (1st generation) Replacement Program

    Hello,
    Back in 2012 I requested a replacement via the iPod nano (1st generation) Replacement Program.  Apple sent a return envelope but I ended up damaging it by opening the packet with scissors (d’oh!).   
    I’ve just remembered about the programme and tried to request a replacement again online, but get the following error message ‘This serial number has already been submitted for this program.’
    Is there a way of contacting Apple via email (rather than phone), or is there another way for me to make the request again?
    Many thanks

    You will have to call them unless they provided you with an email during your first request.

Maybe you are looking for

  • Exception cx_os_object_existing not thrown by Create_Persistant

      DATA: lr_agent     TYPE REF TO zca_pers_rules,         lr_pers_rule TYPE REF TO zcl_pers_rules.   TRY.       lr_agent = zca_pers_rules=>agent.       lr_pers_rule = lr_agent->create_persistent( i_ruleid ). * Check if rule already exists     CATCH cx

  • If I compress my iTunes library by converting to 'AAC' will the resulting music still be of CD quality or higher?

    I apologise if this has been covered elsewhere but I am new here and a bit confused by file formats. Basically all of my music existed as MP3 files of 320kbps on my computer. I imported them all to itunes. I have read that if I use the 'convert to AA

  • Message problem with number delete

    Hello,I have a concern which I did not see not indexed in the topics. Several contacts of my repertoire changed phone number, I delete the old and write the new. But when I want to write a message to them the old numbers are always available and is d

  • PDF print problem

    Hown do I fix the following? When I send a email with a PDF completed form the recipient can only ptint the form not the inputed conted.

  • Changing  "Mass change" options in FBL1N

    Hi All, With reference t.code FBL1N, followinng by menu Environment/Mass change/New values, I wonder if is possible add other fields in the pop-up "New values" to get some mass changes. Thanks Gandalf