Ipod nano 4gb and ipod video 80g with windows vista

hello! i've been trying (rather unsuccessfully) to sync the ipod nano to my laptop which has windows vista OS. i have the latest itunes 7.2 (just updated today from 7.1) and i always get the "found new hardware" pop-up everytime i plug the ipod nano via usb port. i also did the 5r's, but still the computer cannot and will not detect any software. i even downloaded the softwareupdater28-06-2006.exe but it will not run because it's superseded by itunes 7. my friend has an ipod video 80gb and i tried connecting it too, same thing popped up. both ipods do not show in "my computer" so i cannot even backup my songs! ah well. i just need to get the driver for the ipod i suppose. please help, any suggestions will be greatly appreciated.

i have been having the same problem. My laptop was upgrade to windows vista and worked perfectly fine with my ipod and with others which had previously been used with the computer when it was running XP. My IPOD unfortunately crashed and need to be replaced. I brought it back to the laptop and connected it. it was not recognised but the others still are!
I have been looking on the internet and you are the only other i can find who is suffering this problem. i have looked in device manager and the new ipod is recognised as a 'other device', whereas the ipod that still works is classed as a 'portable device'. i have looked at the drivers and tried to install them by copying the drivers on the original ipod, but have not succeded. Since updating itunes to 7.2 i have been getting a 'do not disconnect' message on the ipod but it still does not appear in the sources list in itunes.
I have tried everything and am about to give up please HELP!
Someone somewhere must know a way around this........ as the London apple store "has never heard of this problem"
  Windows Vista   Ipod Nano 2G

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