Ipod nano 4GB stutters ...

I've just got my personalized ipod Nano 4GB and it seems not to work properly.
The sound/music "stutters" in a random manner, especially when I am listening BBC podcasts.
It is something with the ipod and not related to the source file since rewinding and playing the same file again does not reproduce the stutter on the exact same place of the “track" , but if it continues playing, the stutter will occurs randomly in another place/time of the playing podcast or music file.
I've tried everything: from resetting the ipod, factory reset, last firmware update, etc but it still behaving in the same away.
Could someone please give me a feedback and confirm if this is a common problem with ipods?
(I've sent a msg to Apple, they told me to contact customer services/support - I did - but nothing... -- should I send it back and try to find an alternative to ipod?)
Before I forget it is just 3 or 4 days old .
Thank you all.
ipod nano 4GB    

Deluded, I am able to recreate the stuttering problem on my 2GB Nano, also purchased just a few days ago (Monday, July 31, to be exact - I have also updated it with the latest iPod Updater). I downloaded the latest BBC "Wake Up to Money" podcast (August 4) and heard it stutter a couple times within the first 5 minutes; I played it again and it stuttered again, but not in the same places it had before. I also noticed random little "ticks" throughout the playback.
I did some testing with the LAME 3.96.1 MP3 encoder, and heard very similar "ticks" on a music track encoded to 56 kb mono @ 44.1 kHz sampling rate, the same parameters as the BBC podcast. However, I never heard it stutter, although this may be due to the much shorter length of the music track (4:24) as opposed to the podcast (23:51) (note that the length in and of itself is not a problem - I've already played a single 4-hour VBR MP3 without a single glitch).
After trying a few more settings in LAME, it appears that the Nano has a problem with mono MP3 files at a 44.1 kHz sampling rate - mono MP3s at 32 kHz or 22.05 kHz were tick-free, as were mono AAC files at 44.1 kHz. I tried converting the podcast to a mono 64 kb AAC file in iTunes, and sure enough, it played back perfectly (or at least the first 4 minutes) - no ticks or stutters of any kind.
Note that this is hardly conclusive, as the ticking and/or stuttering is very random and I've only tested it on a couple files, but it does seem to point strongly to the Nano having problems with mono MP3 files at 44.1 kHz.
This is something Apple needs to be made aware of, but until /if they offer a fix, it appears that simply transcoding the podcasts to mono AAC files will do the trick (note that in the "Custom" encoder settings in the iTunes preferences, you actually need to specify double the bitrate you want the file to be when you select "Mono", i.e. if you want a 56 kb mono AAC, you'll need to set the bitrate at 112 kb - it should then say "56 kb (mono)" in the Details box). Also note that the converted files will not show up under "Podcasts" in iTunes or on the Nano - they'll just be standard files in the Library, although all the tag information will still be there, so they will sort correctly, i.e. the artist name will be "BBC Radio Five Live".
...Just did a quick test, and it appears that you actually can force iTunes to recognize the AAC file (which will have an .m4a extension) as an actual podcast. To do this, open up the iTunes Podcasts folder (if you're using the default iTunes setup on a PC, it should be "C:\<your user name>\My Documents\My Music\iTunes\iTunes Music\Podcasts"), open up the folder that corresponds to the show containing the podcast you just converted (in this case, "Wake Up to Money") and drag-and-drop the .m4a file into the Podcast window in iTunes. You can then delete the original .mp3 file (turning on the "Kind" and "Bitrate" columns makes this much easier to keep track of).

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