IPod Nano 6th Gen Won't Sync After Getting iTunes Match

I have a new iPod Nano 6th Generation, with the new clock faces, bought in december. I bought iTunes Match in early january.
After syncing and using my ipod successfully, I was confident that iTunes Match would not effect my ipod syncing as I only use iTunes Match for my Mac and iPad. However, after adding some CD's to iTunes and downloading some tracks, my iPod began syncing but then was interuppted by an error - 13019. It then wouldn't sync. I restored the iPod and the error came up again and after a few failed attempts, the iPod went into a boot loop showing the apple logo, then the homescreen then it would flash white and show the apple again.
I then thought to test it I would turn off iTunes match and sync the iPod and see if it would work. It didn't however, after restoring it with iTunes match turned off, it worked and synced, albeit with no playlists for some reason.
I am very disappointed and would like to know if I could fix it so my ipod can sync with itunes while iTunes match is turned on (the best option) or to be able to get a refund on iTunes match if it will not work and is causing me to not be able to use my iPod.
Thanks for any Replies
Andrew

I have a new iPod Nano 6th Generation, with the new clock faces, bought in december. I bought iTunes Match in early january.
After syncing and using my ipod successfully, I was confident that iTunes Match would not effect my ipod syncing as I only use iTunes Match for my Mac and iPad. However, after adding some CD's to iTunes and downloading some tracks, my iPod began syncing but then was interuppted by an error - 13019. It then wouldn't sync. I restored the iPod and the error came up again and after a few failed attempts, the iPod went into a boot loop showing the apple logo, then the homescreen then it would flash white and show the apple again.
I then thought to test it I would turn off iTunes match and sync the iPod and see if it would work. It didn't however, after restoring it with iTunes match turned off, it worked and synced, albeit with no playlists for some reason.
I am very disappointed and would like to know if I could fix it so my ipod can sync with itunes while iTunes match is turned on (the best option) or to be able to get a refund on iTunes match if it will not work and is causing me to not be able to use my iPod.
Thanks for any Replies
Andrew

Similar Messages

  • IPod Nano 6th gen won't sync with iTunes 12.1.1.4

    iPod Nano 6th gen won't sync with iTunes 12.1.1.4.
    This iPod was synced with another iTunes library. I had to transfer iTunes library from another laptop.
    Launch iTunes (12.1.1.4), plug in Nano, Nano display says connected, Nano appears in iTunes, but when I attempt to navigate to Nano nothing occurs, or if I am able to navigate to Nano then I can't go any further and select music to sync and the Nano comes out of connected state. I have had to close iTunes, sometimes reboot laptop, but nothing I do appears to make any difference. It won't allow me to continue music selection process and start the sync process. Is there a way to simply reset the Nano and reconnect to get it to sync? I don't care about content as it needs to be resynced with this iteration of iTunes because it is currently associated with the other iTunes library.
    Any suggestions would be appreciated.

    What solved my problem:
    I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
    Additional details:
    I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

  • IPod Nano 6th gen. won't sync to iTunes 11 on Windows 8?

    Hi, I recently acquired a new Windows 8 laptop and after installing iTunes 11 I decided to sync my iPod Nano 6th gen. My iPod was last synced to iTunes 10.6 on Windows 7. When I synced the iPod to the new laptop I was receiving the problem of the WDF_VIOLATION which had something do to with Windows 8 and iTunes 11 being in compatible. I changed the compatibilty settings for Itunes to Windows 7 and the error has passed. The problem left standing is that my iPod will now not sync the library. After clicking"sync" either a very fast recognition happens or nothing at all will hapen and either way I'm left with the same music as I had on the previous iTunes. Is there a reason or anything I can do to change this? Thanks

    You can only sync with one iTunes library. See the following for switching syncing computers.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • My iPod nano 3rd gen won't sync to my iTunes.

    I was charging my iPod when it ended up going to a white screen. I reset it like I was suppose to and that didn't help, so I connected it to my laptop and restored it via iTunes like another post on this forum had suggested. I went back through the setup and did everything the way I had the first time and now it won't sync to my iTunes library. When I go to the iPod tab and select sync, it loads for maybe half a second and stops on my computer screen, then the iPod will show that it's syncing for a few more seconds and then it stops and there is no media on the iPod. Can anyone maybe help me figure this out? Thanks in advance.

    I am trying to sync my 3rd gen nano as well with itunes 10 but in my case I can see the removable drive in the Finder. I can eve write files to this mounted drive.
    When I connect the same nano to my Windows XP which also has itunes 10 it shows up with the starting config screen.

  • My ipod nano 7th gen won't sync with new itunes!

    Ever since I have downloaded the new version of itunes, my ipod will no longer sync. Firstly, it wouldn't even be recognised on my desktop but I somehow managed to fix that and is now recongnised on computer. When I plug my ipod in it says its connected but now everytime i try to sync my ipod it comes up with the same message on itunes of 'an ipod has been detected, but cannot be indentified properly. Please disconnect an reconnect the ipod, then try again. If the problem persits, unintall and reintall itunes.' I have gone through all the support on the apple website, and uninstalled itunes numerous times and tried all usb ports to make sure there is no faults in that area but nothing seems to work. Just annoying how my ipod used to work perfectly fine before I downloaded the new version of itunes, thought updates were meant to improve the experience? Any help will be very much appreciated!

    CORRECTION IT IS A 4TH GEN.

  • IPod Nano 6th gen won't sync - help please!

    I lost my iTunes and all my music when my laptop died, but managed somehow to get it all back onto my new laptop - none of my music is purchased though iTunes but downloaded separately or from CDs. However when I sync my iPod it doesn't actually change anything or add new songs from my iTunes, and playlists on my iPod do not appear in my iTunes. Help please! I've tried manually managing my music and syncing but that doesn't work either, and when I plugging it into my computer it says on the iPod screen that its syncing but it doesn't show that it is in iTunes.

    Depending on how you add content to your iPod, have you seen this article?
    iTunes: Error 13019 during sync
    B-rock

  • My ipod (nano, 6th generation) won't sync to a new computer with different stuff on it. It *appears* to sync but when it's done it still has the stuff from the other computer on it. What to do?

    My ipod (nano, 6th generation) won't sync to a new computer with different stuff on it. Itunes on the new computer doesn't give the usual warning that you are about to lose all your existing stuff and the ipod *appears* to sync but when it's done it still has the stuff from the other computer on it. What to do?

    Hey eamonn27
    Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
    Express Lane
    https://expresslane.apple.com/GetproductgroupList.action
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My ipod nano 6th gen will not sync.

    My ipod nano 6th gen will not sync. I have uninstalled and reinstalled itunes; I have reset the nano; I have used a different USB port and connector; I have rebooted my computer. Any suggestions?

    I just did the same. Spent at least two hours trying different actions. Then uninstalled and reinstalled itunes. Also used a different USB port, etc. Also rebooted computer.   No option for syncing is showing up on Itunes and when I run diagnostics it says there is no device detected- yet it is plugged into a USB port and the screen on the Nano says connected. HELP

  • HT2905 How do I delete playlists from my ipod nano (6th gen.) when I am in itunes? I right-click it but it does not give me an option to delete.

    How do I delete playlists on my ipod nano (6th gen.) when I am in itunes???  I right-click and it won't give me an option to delete.

    Hello there, 209girl.
    The following Knowledge Base article provides the steps for how to delete your playlist:
    iTunes 11 for Mac: Delete songs, playlists, or other items
    http://support.apple.com/kb/PH12159
    Additionally, the iPod User's manual shows how to delete it from the iPod itself (on page 26):
    iPod (6th Generation) User's Guide
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why my ipod nano 6th gen' touchscreen doesnt work after sync

    i just recently got ipod nano 6th gen and everything works just fine at the begining(touchscreen runs smoothly)
    however after i sync the ipod, the touchscreen became really slow and i noticed that theres a white outline. it also need to be double "click" to choose the options. can anyone help?

    VoiceOver has been activated.  See this article for instructions on how to turn it off.
    http://support.apple.com/kb/HT4317
    B-rock

  • IPod nano 6th gen won't play my music.

    My iPod nano 6th gen has worked fine for years and when I synced it recently it would play some tunes fine, cut some off mid-way through and skip some completely. The first thing I done was just tried to sync it again but this didn't make a difference so I reset my iPod through iTunes and synced it again but this made it worse, when I pressed play it comes up with the pause button but if I go to the next screen where you can see how far through the song is the bar wasn't moving, so the tunes aren't playing, so following this I formatted my iPod on my pc and then reset it on iTunes (I had to replace the folders I had removed during formatting) and that didn't do anything it still won't play anything. It's not my headphones as they work fine in my pc, and it's not my music as it worked fine before and they all play fine on my pc. What else can I do?

    What do you mean by select tracks?  It will only play particular tracks or repeatedly play a particular track? What format are these problem tracks in?
    B-rock

  • IPod nano 6th gen won't synch with iTunes 12.1.1

    Since I upgraded to iTunes 12.1.1.4 on my Windows 7 PC a couple of weeks ago, I have been unable to synch my iPod nano 6th generation (SW version 1.2) with iTunes. I have followed Apple's instructions to uninstall all of my Apple SW, restart my PC, then install iTunes again, restart my PC, then attempt to synch. I get the same failure I had before re-installing iTunes. My iPod connects with the PC and displays an icon on iTunes. I can select the iPod icon on iTunes and select the menu items under "Settings" and "On My Device", and all of the music and podcasts stored on my iPod are displayed. But when I select "Synch", I get the following two error messages:
    1. The iPod "Larry's iPod" cannot be synced because it cannot be found.
    2. The iPod "Larry's iPod" cannot be synced. The disk is not available.
    I never had such problems with any prior version of iTunes during the several years I have owned my iPod. Help!
    Thank you.

    What solved my problem:
    I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
    Additional details:
    I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

  • Nano 6th gen not recognized even after downloading itunes

    nano 6th gen not recognized even after downloading itunes

    Well I'm not at all technical so all I can tell you is the docking station is plugged into a wall socket - and the cable is the original one that came with the docking station, and my other iPod, which is about 5 years old charges fine on the unit, it's driving me bonkers!!!! Thanks

  • IPod Nano 6th generation won't sync with iTunes.

    I replaced the battery in my iPod Nano 6th generation and now it won't sync with iTunes. It shows in the list as iPod recognises that it is in recovery mode, so advises to restore. Press the restore button and after a time a message says can't find the iPod

    do you ever unplug your iPod without ejecting it first?

  • IPod Nano (6th gen) will not sync.

    Okay, I have an iPod Nano (6th generation) that won't sync. I've reset the iPod many times, uninstalled and reinstalled iTunes, done all the suggestions given by the troubleshooting assistant, and still nothing. When I plug it in, it turns on and begins charging, but the computer doesn't do anything. It doesn't make a little sound, it doesn't say it recognized a device. It just does nothing. I'm not in a serious rush to fix this, but I recently got some new podcasts that I REALLY want to sync on there. Does anybody have suggestions? I seriously need help.

    I just did the same. Spent at least two hours trying different actions. Then uninstalled and reinstalled itunes. Also used a different USB port, etc. Also rebooted computer.   No option for syncing is showing up on Itunes and when I run diagnostics it says there is no device detected- yet it is plugged into a USB port and the screen on the Nano says connected. HELP

Maybe you are looking for

  • How do I transfer photos from micro sd card to macbook?

    I need help transfering pictures from micro sd card to my macbook pro

  • POPULATE NUMBER IN SEQUENCE BUTTON

    Hi All, slightly more taxing questions for you I hope. I have created a PDF form to be used on mobile devices. Each time the form is filled that form needs to be individually numbered with an alpha-numeric code. Currently I have a field that states "

  • Implementing a custom OracleResultSetCache...

    Hi all, I am trying to implement my own result set cache. I've written a class: public class DBCache implements oracle.jdbc.OracleResultSetCache { For some reason, when I try to use DBCache, Oracle throws a ClassCastException. Is the custom cache sup

  • ITunes can't find iTunes folder...

    Here's the problem: I successfully synced my iPod last night and when I went to use iTunes this morning I got the error message that iTunes couldn't find the iTunes folder. I went through everything I could to try to help iTunes bu to no avail. I uni

  • SUPPORT FOR MAPI ENCRYPTED

    Hello, ¿Does Cisco support acceleration of MAPI Encrypted traffic with WAAS solution? ¿Are there any plans to support this funcionality? Thanks