Ipod nano 7th generation touch screen doesnt work
Ipod nano 7th gen touch screen wont respond only 6weeks old?
Have you reset it? Hold down the power and home buttons, wait for the Apple logo, let go of the buttons.
Similar Messages
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my ipod nano 7th generation....works fine as long as it's on the docking station. when off the station, the display goes dark after a few seconds. it's fully charged. please help. this is the heartbeat of my business. thanks
In the worst case, it's still under warranty (all 7th gen nanos are still under one year from purchase).
So, you disconnect it from power, and it almost immediately goes dead? You can try a Restore... but it doesn't sound like the type of problem a Restore will fix.
You should probably have it looked by Apple Tech Support. If there's an Apple Store nearby, you can take it to the store's Genius Bar. To avoid waiting, you can make a reservation at the store's web page
http://www.apple.com/retail/ -
Ipod Nano 7th generation touch interface is now screwed with due to apple update.
Hi, I recently purchased a new laptop switching over from a macbook pro 2010 of which the logicboard died. In this newly configured windows 7 64 bit laptop I downloaded the latest itunes. I then connected my ipod nano 7th generation to it and it requested to format it since it was formatted for a mac. I did so and restored my ipod nano 7th generation. After this however my previously perfectly working nano touch interface (swiping, touch to select) is now completely messed up. This has to be due to the formatting and/or the new nano update or itunes update from apple. I can't even swipe to the right or left to move between screen interfaces on my nano anymore. As well the touch icons require double taps and have rectangular white selection boxes over each icon (NOT NORMAL)
Overall I am very displeased and want apple to fix this with either a new firmware nano 7th generation update or apple itunes update for windows 7 64bit. I'm thinking of buying a replacement iphone 4 but now that this issue is prevalent how can I TRUST Apple that nothing wrong will occur with connecting a new iphone 4 to my itunes on a windows 7 64 bit PC.
I am NOT the only one with this issue as you can check out for yourself: http://answers.yahoo.com/question/index?qid=20130727205241AAOmiuC
REASON FOR POSTING THIS HERE: I want more exposure to this issue. I couldn't get access to customer support since my ipod nano 7th generation is over a year old. This is cruel but whatever, Apple does what it wants and I will post this here to do what I want. Gain exposure to this defect that clearly Apple is not addressing since the above link displays a user with the same issue and posted the problem 3 months ago.
DO SOMETHING ABOUT THIS APPLEHi ImAMinion.
Very good question. I should have explained that part. VoiceOver changes how the navigation functions so it's a little tricky.
From the home screen I got to settings by swiping up and down instead of the normal left and right.
To open settings I first tapped once on the settings icon so that the box appeared around the icon. Then I double tapped the icon to open it.
I repeated the "tap once to get the box then double tap to open" process to navigate through the settings menu. Navigate to: Settings -> General -> Accessibility -> VoiceOver -> set to off. Once it's off the navigation will return to normal.
Hope that helps. -
Ipod nano 6th gen touch screen stopped working please help
Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.
I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
I have given up with my Nano and am now using an old model -
Ipod Nano 7th generation not recognized by computer or iTunes
Neither my computer nor ITunes recognizes my Ipod nano 7th generation. It was working fine until I ran an intensive AVG PC tuneup on the laptop. Device manager recognizes the Ipod and says it is working correctly. I have done all suggested troubleshooting and nothing has yet worked. Additional suggestions or info I should provide?
diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod? -
My iPod Nano 7th generation is not detected in Itunes
Hey there,
I have a iPod Nano 7th generation and I'm working with a Windows 7 64-bit version.
So when I got my iPod, I installed iTunes and everything went very well..
but today I tried to sync my iPod and it is not even detected from my iTunes or my computer.
I had the error -42110, but I found the solution on here, but it didn't work either.
I went through a lot of questions on here, but I couldn't find any solution for my problem
Has anyone got any idea?well actually I did connect my iPod 3 days later or so to my charger, because a friend of mine asked me if I'm sure that the cable is not broken. So I connected it and it charged, when I thought "Well let's try on the computer again". I plugged it in and it was detected again.. so uhm I don't really know why it did not worked the last times.
So maybe try to restart your computer and turn off an on again the device and try it later on again.. maybe it will work then:)
I'm sorry I can't help more! -
ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?
I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod. -
IPod Nano 7th Generation Screen Replacement
I recently dropped my iPod Nano 7th Generation and cracked the screen in the top corner. Does anybody know where I can get this replaced in England and how much it costs?
If you leave it plugged in long enough, it should respond. that happened to me a couple of times when my battery completely drained. if that doesn't work, hold down the circular menu button (Just beneath the screen), and the power button (Top right corner, ontop of the Ipod, above where the battery life would be shown), to rester it. You might have to hold it for about 15-30 seconds before it resets. Hope i helped
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For some reason my IPod nano 7th generation is not recognized by ITunes. It has recognized it up until today. I have followed every step that is provided for troubleshooting and nothing is working. Does anyone have any suggestions?
Hello sipsy12,
Thanks for using Apple Support Communities.
For more information, take a look at:
iPod nano not appearing in iTunes
http://www.apple.com/support/ipodnano/assistant/itunes/
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Have a nice day,
Mario -
Ipod Nano 7th generation suddenly stopped working!
I've had the new ipod nano 7th generation for about a month. It has suddenly stopped playing music through my headphones, the headphones are'nt broken and everything else is working fine, any suggestions to what the problem could be??
Is it still covered by warranty for replacement? If yes, I recommend to make that request. Cheers!
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Ipod Nano 7th Generation with thin green, dark blue and light blue lines on the screen?
I have an Ipod Nano 7th Generation. It was brand new about a year ago, but roughly 5 months in the screen had a single dark blue line running down the screen, this has now developed into 4 light blue lines running horizontally and another green line running vertically.
I think it may be something to do with the pixels and the screen - something to do with the fact that they display red, green and blue colors?
I have restarted the ipod but to no avail. I have tried getting into the system settings as well but cannot seem to manage to access them.
Any help?Take it to the Apple Store to get it fixed.
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My ipods touch screen doesnt work anymore i cant unlock my ipod
my ipod was working fine for a while and then now all of a sudden the touch screen doesnt work at all. Ive restored it twice now and i cant unlock my ipod because the screen doesnt work..anything i can do to fix it or do i have to buy a new one?
If you restored to factory defaults/new iPod and still have the problem you very likely have a hardwre problem and an appointment at the Genius Bar of an Apple store is in order.
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My IPOD 7th Generation is not compatible with my cars audio system. I had the IPOD nano 4th generation earlier and it was perfectly working on my car audio system. Is there any way i can make the IPOD Nano 7th generation compatible with my car audio system?
I am assuming you are using the Lightning to 30 pint adapter and it is not working?
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The screen on my ipod nano 7th generation went blank
the screen on my ipod nano 7th generation went blank, I can do, and try to restore in Itunes, but it makes the restoration and nothing happens the screen remains blank.
I can do thatHello eramosf,
I would be concerned too if my iPod nano had a black screen. I recommend following the steps below:
Will not turn on or screen remains dark
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
If the screen remains dark and will not turn on, then your iPod may need service.
I got this information from the following article for the 6th generation iPod nano. The steps are the same, except I updated the second step with the reset for the 7th generation iPod nano:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
How to reset iPod
http://support.apple.com/kb/ht1320
Thank you for using Apple Support Communities.
Best,
Sheila M. -
IPod nano 7th generation screen frozen on "language" choice after "restore"
iPod nano 7th gen. was acting up so I went to iTunes to do a restore. Now the iPod"s start screen is frozen on the "language" choice screen, "done" button/icon does nothing. Holding the power and home button will bring up the same frozen screen.
Hi Jeff,
Welcome to the Support Communities! The resource below will walk you through the troubleshooting steps for your unresponsive iPod nano. I understand you have already tried to restore, but follow the steps in the order presented and see if that makes a difference. If not, I've included a link for getting it serviced.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
http://support.apple.com/en-us/HT203681
Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
If iPod does not turn on after ten minutes, try resetting it while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Home button for at least six seconds or until you see the Apple logo appear.
If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music.
If the screen remains dark and will not turn on, then your iPod may need service.
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
Retry with a different USB port if you cannot see iPod nano in iTunes.
Restart your computer and make sure that you have the latest software updates installed.
Download and reinstall iTunes.
Restore iPod nano.
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Issue not resolved
If the issue is still not resolved, please read this information on servicing your iPod.
I hope this information helps ....
- Judy
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