Ipod Nano frozen, and appears to be crashing my computer when I plug it in
After owning my ipod nano for a whopping two hours, and playing a total of two songs on it, the nano froze. I attempted to select music based on album, hit play, and it froze on that position. It doesnt dim or power down after awhile or anything.
I hooked it up to my machine and tried to start itunes, and it would not start. Later, I started itunes by itself after rebooting the machine. Plugging it in after the fact causes no change on the screen (still frozen) and itunes never acknolwedges that an ipod has been plugged in.
I read the instructions, and know that supposedly, according to the instructions, holding down the mouse wheel for five to ten seconds, or flicking the hold switch will reset the ipod.
Unfortunately it doesnt.
I'm really, really regretting this purchase. Anybody know what I should do?
To clarify it only crashed my computer once, but did seem to actually prevent itunes from starting.
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HELP. PLEASETo clarify it only crashed my computer once, but did seem to actually prevent itunes from starting.
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Look here:
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IPod does not show up in iTunes or My Computer when its plugged in
I've tried several iPods (all 5th gen 30gig) on my system. The first one I tried worked fine (but sadly wasn't mine!), but none of the others tried since have ever worked, even though they work on other systems.
The problem is that when I plug the iPod in neither iTunes nor My Computer sees the iPod. The PC knows it's there because the iPod shows up under "Other Devices" in Device Manager. (On a system where the iPod is working properly it shows up as a Disk Drive in Device Manager, by the way.)
I've tried all the fixes on the Apple support site, working my way through the relevant piece (61711) on the Apple knowledge base. I've also upgraded to iTunes 7 and read the new stuff on similar problems encountered by some people upgrading and tried the fix just posted on the front page of the Apple support site but it didn't work (I got this problem long before upgrading to v7, so I guess it wasn't aimed at my issue.)
Any ideas?
Oh and I ran the iTunes diagnostics tool and it generated all this stuff below, which might be relevant - who knows?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5000
iTunes 7.0.0.70
iPodService 7.0.0.70 is currently running.
iTunesHelper 7.0.0.70 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6Y160M0_________________________YAR51HW0
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, PCI bus 0, device 29, function 7. Device is working properly.
No IEEE 1394 Host Controller found.I've tried several iPods (all 5th gen 30gig) on my system. The first one I tried worked fine (but sadly wasn't mine!), but none of the others tried since have ever worked, even though they work on other systems.
The problem is that when I plug the iPod in neither iTunes nor My Computer sees the iPod. The PC knows it's there because the iPod shows up under "Other Devices" in Device Manager. (On a system where the iPod is working properly it shows up as a Disk Drive in Device Manager, by the way.)
I've tried all the fixes on the Apple support site, working my way through the relevant piece (61711) on the Apple knowledge base. I've also upgraded to iTunes 7 and read the new stuff on similar problems encountered by some people upgrading and tried the fix just posted on the front page of the Apple support site but it didn't work (I got this problem long before upgrading to v7, so I guess it wasn't aimed at my issue.)
Any ideas?
Oh and I ran the iTunes diagnostics tool and it generated all this stuff below, which might be relevant - who knows?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5000
iTunes 7.0.0.70
iPodService 7.0.0.70 is currently running.
iTunesHelper 7.0.0.70 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6Y160M0_________________________YAR51HW0
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, PCI bus 0, device 29, function 7. Device is working properly.
No IEEE 1394 Host Controller found. -
IPod Nano does not appear in iTunes or My Computer
I have had my Nano for around a year with no problems but since I installed iTunes 7x, my computer has had issues with synchronising my iPod. At first it was that the iPod would appear in Windows explorer but not iTunes. Now it does not appear in either, I simply get the red flashing "Do not disconnect" sign on my iPod screen and nothing happens in windows or iTunes.
I have followed every instruction this site has thus far given me and found one set of instructions that looked promising - http://docs.info.apple.com/article.html?artnum=304434 - however once i reached the crutial stage of actually switching the 'terminal services' from disabled to manual, I get an error message on my computer "Error 5: Access denied" and nothing on the site gives any indication of what to do in such an eventuality.
Can someone please let me know if there is another way of getting this thing to synch or perhaps some way of making the computer grant me access to this elusive "terminal services" file??
Anything would be greatly appreciated
Thanks! Adam- however once i reached the crutial stage of
actually switching the 'terminal services' from
disabled to manual, I get an error message on my
computer "Error 5: Access denied" and nothing on the
site gives any indication of what to do in such an
eventuality.
Do you have an administrator account on your computer? If you are not logged in as administrator, do so before attempting to change the to manual. However, I myself am having the same problems with my own ipod.. -
Ipod is FROZEN and WONT SHOW UP ON ITUNES/COMPUTER!
My second generation Ipod is a little more than a year old and has worked splendidly until this last monday.
Five days ago my ipod would not play a song, and when i tried to skip it, it wouldnt play that song either. The CD cover would also not show up.
This has happened to me before, so i did what i normally do to fix it, plug it into a wall charger for a whole day. However, this did nothing. Today, I took it off the charger and plugged it into my computer, a little beep sounds but wont show up on itunes or my computer.
It began to charge with my computer, but then it froze completely. Im unable to change the song or turn it off (when i take it off the computer it is still frozen for hours with the backlight and charging sign in the battery)
obviosly i can not restore it if it wont show up on itnes, and i can not put it in disk mode if it is frozen!
is there anything i can do?Mine did the same thing, hold down the center button then press menu hold them both down for about 10 seconds. You may have to do it more than once. I hope that helps!!!!!!
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Ipod is frozen and can't do anything. not even when i connect it to itunes
hello im having trouble with my Itouch, when i turn it on it says "Ipod is disabled, please connect to Itunes", but when i do connect it to Itunes it says it can't read it because the Ipod is locked with a passcode, but i cant unlock because its frozen
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen -
Can anyone help? This was a birthday present for me and it's only about a year old.
Connect it in recovery mode using the instructions in the Apple support document below. This will allow you to bypass the passcode.
http://support.apple.com/kb/ht1808
B-rock -
My Ipod nano will not appear in iTunes and I've gone threw several exercises.
my ipod nano will not appear in iTunes and so I can not sync no matter what I've tried..help!
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
IPod nano 5th Gen appears in Finder but not iTunes
I am trying to restore my 5th Generation iPod Nano, but it will not show up in iTunes 12.0.1.26. It does however appear in Finder as a disk image allowing me to access certain directories, like Calendars, Contacts, DCIM, Notes, and Recordings. I've tried resetting the iPod, putting it in Disk Mode, etc. I've gone through all the support. I've tried using iExplorer. Does anyone know anything else I can try?
Hi jthias,
Welcome to the Apple Support Communities!
I understand that your iPod nano is not appearing in iTunes and you have already completed some great troubleshooting. In this situation, I would suggest continuing troubleshooting by completing the steps in the attached iPod nano Troubleshooting Assistant.
Apple - Support - iPod - iPod nano Troubleshooting
Best regards,
Joe -
IPod nano does NOT appear on Desktop or iTunes
My mac gave me a message saying Itunes, and quicktime need to updated. I did so and my mac restarted. Afterwards my iPod Nano no longer appears on my desktop or in iTunes. (Actually my nano only appears when iTunes is closed.
When I remove my iPod Nano then there is a message saying a device was removed improperly.
I also have a 30 GB iPod. It will appear on the desktop and in iTunes. My iPod 8 GB Nano will not appear on my G5 ( I have two. One is running 10.5.2 and the other is running 10.4.11. Both with iTunes 7.6. The problem appears to be centered around 8 GB iPod Nano.
I also plugged my ipod nano into firewire that plugs into an adapter that plugs into electric socket. AND still no response from my iPod Nano.
Please advise........................
Noppie
<Edited by Moderator>Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Patrick -
Why does my 16gb 6th generation ipod nano skip and stutter during playback?
Why does my 16gb 6th generation ipod nano skip and stutter during playback?
Try a hard reset first.
Press and hold the Sleep/Wake button and the Volume Down button
until the screen goes dark. The Apple logo appears after a few seconds,
and then the Home screen.
If that doesn't work, try a restore of the device in iTunes.
Otherwise, does this skipping and stuttering only happen with certain tracks? What format are these tracks in and where they come from (outside of iTunes or from the iTunes store itself)?
B-rock -
I have both iPod nano 1st and 2nd Gen . Neither are appearing in iTunes since Ive installed Yosemite, both appear on desktop and iTunes launches when i plug nano in to mac
Hi Phil.Surf 16,
Thanks for the question. Based on what you stated, it sounds like the iPod is not in iTunes. I would recommend that you read this article, it may be able to help the issue.
iPod not appearing in iTunes - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario
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