Ipod nano not being recognised by computer, 5th gen

my ipod is not beng recognised by my laptop as my ipod will not turn on and is charged and is also not being recgonised by any other devices such as docking stations. It will not reset for me and have tried numerous links online, please help???!!!!

If the iPod isn't powering on and you are positive that you are using a working USB cable and plugging the iPod into a working USB port or wall adapter, it could be a sign of some hardware issue with the iPod such as a dead battery or damaged/faulty logic board.
B-rock

Similar Messages

  • Help.. brand new Ipod 80gb not being recognised by Computer or itunes

    Replaced a ipod mini that was stolen from my house with a brand new 80gb ipod. Plugged it into the same computer that had been used successfully with the mini and the ipod will not be seen by either the computer or itunes. It will charge through the usb post no problem but when you plug it in it originally came up with the windows new hardware wizard, as apple have for some misguided reason stopped supplying CD's, the wizard can not find the correct driver, and fails to install. When Itunes is running nothing appears. I have been through the 5 R's, or should I say 4 r's as the fifth rely's on itunes recognizing the ipod before you can restore, countless time, so please unless you are sure don't ask me to click the hold button on and off yet again.
    Plugged the ipod into an old laptop with USB 1.0 ports and the ipod was recognized which would suggest it is my main comp's usb ports that are at fault, but as two previous ipod mini's worked without fault I find this hard to believe. I think if only I had the correct driver to install I could solve this problem easily. Can anyone send me the correct driver for an 80gb ipod.
    It hopefully goes without saying that I have downloaded the latest itunes software and gone through all the post's on the this site. I thought I'd cracked it with the UBSSORT file post but it was not to be....to tell you the truth if it's this complicated I'd rather send it back and buy a sony mp3 or even an ipod nano. At my wits end so please help Obi one, your my only hope

    Big Big thank you to Varun at Apple Service & Support e-mailed me the following article and after following the instructions, I'm up and running. Thank you ......
    Link: http://www.info.apple.com/kbnum/n305136
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date

  • New Ipod Nano not being recognized by Computer

    It seems I am not the only one having this annoying issue. My new Ipod Nano (3rd Generation) will not show up at all in Itunes. I never get the setup assistant to show up either. I have tried different USB ports, shutting down and restarting the computer, reloading itunes, etc. What's next? I am new to the whole ipod thing so if I need to do something I don't know about, please let me know.

    Hi
    You're right, you're not the only person having this problem. If you don't mind though, could you just stick to bumping the other thread? I'll get you the link, one second.
    http://discussions.apple.com/thread.jspa?threadID=1307897&tstart=15
    Thanks!

  • Ipod nano not being seen by computer, windows, 2000...

    after over a week on the phone and attemting to get my computer to "see" my nano, and not being able to do so. and after going thru every trouble shooting guide given to me by apple i did get my nano to work.
    I used every usb port but two, the two off the mother board, when i used one of them the nano took off and worked liked it was susposed to do, so...... you people who have this problem or know others pass the word use the mother board usb ports. nothing else.......

    i resolved my computer, windows 2000, not seeing by i pod nano, by using the usb ports from the mother board. use no other usb ports, not usb hubs, or other circurt ports, just mother ports..................

  • Ipod nano not being recongized by computer

    Hey guys, i just recently got a new HP computer with windows 7 and installed itunes on it, however my computer would not find my ipod at all. The only time it finds it is during start up and the second the users kick in it ejects its self from the computer. if anyone could help me figure this out or point me in the direction of something all ready posted that would be great. thanks

    Hi J_Mart,
    If you have just recently purchased a new computer, that may be the source of the problem. Did your iPod do this with your old computer? If not, your HP may be the problem. If this is the case, you may want to post this problem on the HP discussion boards also.
    Isaac

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • Why is my old ipod nano not being recognized by my computer as being connected?

    my older ipod nano stopped being recognised as connected to my computer. it has also stopped being recognised on my xbox 360 arcade version. please advise on what to do

    I have also tried a different cable and giving it a brief charge before attempting to connect to the computer. There has been no problems connecting my iPad using the same cable or USB port and the issue remains the iPod.

  • HT201210 I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode.  Anyone know what's going on?

    I have an unknown error (1621) and my iPod is not being recognised in iTunes or the Finder, even in Disc mode.  Anyone know what's going on?

    Try and force iPod into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPod
    Note: You need to be patient and repeat the above many times to recover your iPad

  • IPod Touch not being recognised on newly-installed OSX Leopard (10.5.4)

    I have an iPod Touch (software version 2.0.2) which is not being recognised in OSX Leopard (version 10.5.4) which I just loaded onto the Powerbook G4. It was recognised under OSX 10.4, although the iPod Touch didn't launch iTunes when it was connected. It was only recognised after iTunes was launched.
    I have read some previous posts about iPod Touch not being recognised. One of the recommendations is to reinstall the entire iTunes package. It this must be done to sort the problem, will all of the music in iTunes be lost?
    Note my daughter's iPod, when connected, launches iTunes and is recognised.
    Help, please.

    Hi,
    Reinstalling iTunes *will not* erase your music library.
    As a matter of course I do, and in fact Apple recommend that you back up your music library, there is an option to do this under "File" in iTunes. It is really quite sensible to have your purchased and other music files saved elsewhere as well as on your main hard drive, it can save a lot of time and hassle.
    Good luck,
    Dud.
    Message was edited by: Duddo - typo

  • My IPOD is not being recognised by my Alpine CDE113BT Headunit

    My IPOD is not being recognised by my Alpine CDE 113BT Headunit. I have reset both my IPOD & Headunit & still not connection. I have tried one other Ipod & I Phone with no problems. An Error Message - 01 came on the display the last time it was connected. Any ideas.

    At present I have no power to the Gen 7, so need to get some power to it I think.  I pressed the buttons as you suggested, but nothing is showing up at this point.  Thank you for your response as the more I can rule out before  I take it back the better I think.

  • Ipod Touch not being recognised/unknown device

    Ipod Touch not being recognised - help!?
    It says it's a code 43 - Unknown device/device not recognised. Doesn't sound good.
    Tried all of the things the itunes website suggested such as of course turning it off and on again, restarting services, reinstalling itunes. I know from experience that when you take it in to the shop they want to charge you almost as much as you bought it for to fix a minor problem. Thanks

    Hi,
    Reinstalling iTunes *will not* erase your music library.
    As a matter of course I do, and in fact Apple recommend that you back up your music library, there is an option to do this under "File" in iTunes. It is really quite sensible to have your purchased and other music files saved elsewhere as well as on your main hard drive, it can save a lot of time and hassle.
    Good luck,
    Dud.
    Message was edited by: Duddo - typo

  • My ipad (mini) and ipod are not being recognised by itunes?

    When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes.  I last connected just over a month ago and everything was fine.  When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else.  When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple?  When I run diagnostics it says
    "Most recent devices not currently connected,  - iPod Nano (3rd Gen) and iPad Mini running firmware 6.1.3"  This is the first time I have tried to connect since updated my iPad with IOS7?  Please help I wanted to put Christmas playlists on both devices.....!

    Device Not Recognised  >  http://support.apple.com/kb/TS1538

  • IPod nano not recognized by new computer with same version of iTunes

    iPod nano not recognized by iTunes on new computer. Same iTune versions.  Going from Windows 7 to Windows 8.1.

    Have a look at these 2 articles.
    Windows XP cannot detect an iPod.
    USB drivers are not installed properly or are out of date.

  • My ipod is not being recognized by computer please help

    my ipod is not being recognized by my computer....anyone please help

    - Try manually placing the iPod in recovery mode. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next, try placing the iPod in DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Ipod mini not being recognised!

    My ipod mini is all of a sudden not being recognised on i-tunes. I have tried using a different cable, different pc etc etc.
    What happened!

    when I turned on my ipod mini today, a sad face with an exclamation point came up! I haven't used it for about 3 weeks and thought it was a battery discharge problem. Before I connected it to my laptop, I update the iTunes software and as soon as I connect the iPod, the sad face comes up again, followed by a few seconds of the frozen battery and then blank! I tried restoring but can't put in in Disk Mode.
    Any idea what can be happening?
    Marcela

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