IPod Nano not recognized on Windows 7 or iTunes

I just bought an iPod Nano. Windows 7 and the latest iTunes 10.6.3.25 does't recognize my iPod. Windows also did not ask me for my iPod name when plugging in the 1st time. Please help.

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

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Nano not recognized in windows or itunes

Hello all, I have a new laptop with windows 8.1 and will recognize my ipod touch but not my older nano, it's like i doesn't exist. It's not in itunes or USB drivers. I've tried reinstalling itunes, tried different leads, it works still on my old pc. Is there a compatibility issue maybe ? thanks

Hello jjbell7,
The article linked below details some useful troubleshooting steps that can help get your iPod Nano communicate with your computer.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
http://support.apple.com/kb/TS1496
Cheers,
Allen

Ipod Nano not recognized by computer (or itunes) but charging.. so connected

worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
can't find it looking in Explorer
but, it is charging so... it is connected
have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
would that make any difference?

diagnostic shows....
**** Device Connectivity Tests ****
iPodService 11.3.1.2 (x64) is currently running.
iTunesHelper 11.3.1.2 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: Y(I removed info)
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
it looks like everything is fine, except it can't find the ipod... why?
when I plug in a thumb drive, it recognizes that, why not the ipod?

Ipod touch not recognized by windows or itunes by one laptop fine on any other laptop

I have a laptop that runs windows 7, my ipod classic and nano all get recognized by computer and itunes. When I plug in my ipod touch, it isn't recognized by either, but when I plug it into another computer or laptop running windows 7, it is recognized. I have run all the recommended steps, reinstalled itunes several times, why won't this work?

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Did you remove and reinstall ALL Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

IPod Nano IS recognized by windows but itunes doesn't...

I have recently bought an ipod nano and i've installed the software and itunes and everything...when i plug the ipod into the usb drive, it IS recognized by the computer but not by Itunes....i cannot transfer my songs onto my ipod and it hasnt asked me for a name for my ipod like it did with my 2nd generation ipod.......can anyone help?

hiya!
okay, we'd better check on the usual suspects.
first have a look inside your "My Computer". is the ipod showing up in there?
if it isn't, see:
Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
iPod missing in "My Computer" or in iTunes on Windows
if it is, see:
iPod for Windows: Fast user switching in Windows XP is not supported
iPod shows up in Windows but not in iTunes
love, b

Ipod nano not showing in windows or iTunes

I've just purchased a new 7th. gen Nano. I have a windows 7 laptop with iTunes 11.1.5.5 that is working fine with an ipod clasic.
When I plug the nano in it doesn't show up in itunes or windows file manager. The only place I can see it is under Device Manager where it appears under other devices with no driver installed. If I try to install a driver it fails saying "Windows found a driver software for your device but encountered an error attempting to install it, USB MAss Storage Device.Access is Denied'
Any ideas anyone please????

Hello there, Hermione.
The following Knowledge Base article provides great, in-depth troubleshooting steps for the issue you're describing:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My ipod nano not recognized with windows 8

I purchased an Ipod Nano today and I am going crazy trying to sync my music to it from my Windows 8 pc. HELP!!!

Hi, Rhondag1.
I would recommend trying the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
Jason H.

Nano Not Recognized by Windows or Itunes

This just happened. I've been synching my nano forever, including my runs with my Nike +Ipod. And today, my computer no longer recognizes my Ipod. Windows also does not recognize it, so I am unable to restore and/or upgrade the Ipod Software. I have tried:
1. Rebooting PC/Rebooting Ipod (5 r's)
2. Reinstalling iTunes
3. Checking my Device Manager
4. Tried this with 3 different PC's/2 different cables
But if no computer recognizes it, how will I ever be able to restore or reinstall the software?
Thanks in advance for your help.
Kristen

Can you put it in Disk Mode (http://docs.info.apple.com/article.html?artnum=93651) and then have your computer see it?

IPod Shuffle Not Recognized In Windows Or iTunes v7.0 - What Now?

Hello everyone,
I am having the same problem as many who have posted here. I have upgraded my software to iTunes v7.0.1.8. I also accepted the auto update for my iPod Shuffle - 512GB 1st Gen to v 1.44 (I believe). Of course, now my Shuffle is not recognized in iTunes and is only recognized in Windows for less than 5 seconds (as I have monitored it). I am listing below all of the actions I have taken today.
As none of these have worked, my question is now what? Does anyone have any other suggestions before I take the dreaded step of calling support? Any help is appreciated.
I am not happy with this upgrade issue at all. I expect much better from Apple.
Steps Already Taken:
1. Reset iPod.
2. Set Terminal Services to "Manual" and restarted my laptop PC.
3. Changed all USB Root Hub entries power management options to "Allow the computer to turn off this device to save power option" and rebooted.
4. Assigned my external hard drive a different letter as it was assigned to "E" and tech support documentation suggested I changed it - I changed it to "M".
5. I stopped the iPod Service via the Services and Application interface from My Computer/Manage, reattached the Shuffle, and started the iPod Service. The Shuffle was still not recognized.
6. I uninstalled iTunes 7.0.1.8, the Apple Software update and QuickTime. I deleted all temp directories; program files folders and all possible traces of all three pieces of this software. I also deleted my iTunes library. I reinstalled all of this software and re-built my Library. NONE OF THIS WORKED!
My 30GB Video iPod works fine and always has - it is only the shuffle for which I have this issue any only since the upgrade.
What do I do now? If no one has another fix, I will be forced to call Tech Support after an experience with them over a year ago I would almost rather throw this thing away!

qswh - I too cannot play the songs that are loaded on the shuffle. Additionally, I get a green & orange light when I plug it into a USB port and then I either get a blinking orange light or a solid orange light from there after.

Ipod Nano Not connecting to Windows 8, Itunes

I am unable to get my Ipod Nano to connect to Itunes. My computer is operating with the newest versions of Windows 8 and Itunes. I have completed ALL the steps in the troubleshooting guide through Apple. I would like to use my Nano during the delivery of my son next week. I have looked for answers all over the internet, with no luck. Can anyone help? I see that many people have had the same issue. (My Ipad also did not work). Again, I have completed ALL of the troubleshooting items

Hello again, Pheobesmum.
Thanks for the update on your issue. Some users that have had the issue you're describing have found that removing and reinstalling iTunes has helped them with the issue. The following article provides the steps on how to do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you find that the issue persists, you may find more information by using another one of Apple's support resources here: https://expresslane.apple.com/GetproductgroupList.action
Cheers,
Pedro.

Ipod nano not recognized by Windows 7 USB

I am having trouble getting iTunes to recognize my ipod nano after installing 11.02.26. It seems I go through this after every update of itunes. I get the following message:
An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
If the problem persists, uninstall iTunes, then install Itunes again.
I have tried all of this to no avail.

Have a look at this document

7th gen iPod Nano not recognized with Windows 8

I am running Win8 and am having trouble getting my 7th gen Nano to be recognized either as a device on my PC or in iTunes. Is the Nano compatible with Win8? I have worked thru many of the troubleshooting guides and Apple support pages. Have the most current version of iTunes and have stopped and restarted the Apple Mobile Device Service all to no avail. Any other suggestions?

Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

My IPod is not recognized by Windows or ITunes

I have followed most of the instructions on the website, need an IPod Guru for more assistance.
1. ITunes appears to freeze up when I dock my IPod.
2. After a few minutes, It will find my IPOD.
3. I have only one Summary Tabl. My IPOD name is missing as well as the software version and serial number.
4. Check for updates option is greyed out.
5. I clicked on Restore option and I receive the message: There was a problem downloading the ipod software for the ipod "ipod". The requested resource was not found.
6. Does #5 have something to do with being in Disk Mode? That was one of the instructions on the Apple site.
7. I've done the 5 R's.
8. Windows XP recognizes when I place the Ipod in the cradle.
9. I ran IPOD Diagnostics from the Help menu. The iPod Service is running vers 7.1.1.5
10. I've uninstalled itunes and reinstalled a new version from the Apple website.
Help,
I can't think of anything else to do.

I have followed most of the instructions on the
website, need an IPod Guru for more assistance.
1. ITunes appears to freeze up when I dock my IPod.
2. After a few minutes, It will find my IPOD.
3. I have only one Summary Tabl. My IPOD name is
missing as well as the software version and serial
number.
4. Check for updates option is greyed out.
5. I clicked on Restore option and I receive the
message: There was a problem downloading the ipod
software for the ipod "ipod". The requested resource
was not found.
6. Does #5 have something to do with being in Disk
Mode? That was one of the instructions on the Apple
site.
7. I've done the 5 R's.
8. Windows XP recognizes when I place the Ipod in
the cradle.
9. I ran IPOD Diagnostics from the Help menu. The
iPod Service is running vers 7.1.1.5
10. I've uninstalled itunes and reinstalled a new
version from the Apple website.
Help,
I can't think of anything else to do.
Here is the Diagnostic report from my first post
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 061 PP164AA-ABA a810n
iTunes 7.1.1.5
iPodService 7.1.1.5 is currently running.
iTunesHelper 7.1.1.5 is currently running.
Current user is an administrator.
Connected Storage Devices:
DiskDrive, photosmart printer card reader (HPH11), Bus Type USB
DiskDrive, ST3160021A, Bus Type ATA, Bus Address [0,0]
DiskDrive, Apple iPod USB Device, Bus Type USB
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
Universal Serial Bus Controllers:
SiS 7001 PCI to USB Open Host Controller. Device is working properly.
SiS PCI to USB Enhanced Host Controller. Device is working properly.
IEEE 1394 Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
The last connected iPod serial number: JQ452208PQ7.
To see more details, click Save and then open the saved file.

Ipod is not recognized in Windows or itunes...Need some help here!

I have the ipod connected via the USB cable. I have the newest updated program and itunes installed. For some reason the iupod is not being recognized. anyone know what i can do??

What's on the screen of your iPod?
Try resetting it: Make sure the hold switch is OFF so that there's no orange color showing. Then hold down the MENU and SELECT (center) buttons for about 10 seconds, and you should get an Apple logo on the screen. When you do, you can release the buttons and try again.
You can also try connecting the iPod to a different USB port, preferably one on the back of the computer if you're on a desktop computer.
If that doesn't help, try these:
http://docs.info.apple.com/article.html?artnum=61711
http://docs.info.apple.com/article.html?artnum=93716
CG

Ipod nano not recognised in windows or itunes have done R&R twice

I have had ipods from the beginning of time. trying to sync brand new gen 6 nano without any success. My ipad works OK. can any one help?

A few things to try before doing a reinstall:
- Connect the iPod directly to your computer. Not through a hub. Also, if you are connecting to a USB port on the front of your computer, try one on the back.
- Disconnect all other USB devices except for your keyboard and mouse. There may be some other USB item conflicting with your iPod.
If neither of those helps, you should try doing a full reinstall. This means reinstalling all the Apple items (not just iTunes). Here is an article from Apple on how to do this.
http://support.apple.com/kb/ht1925
After you do the uninstall/reinstall, you should be good to go.
i

IPod Nano not recognized on Windows 7 or iTunes

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