Ipod Nano not showing in Itunes or Windows

hi,
when i connect my ipod to my computer it charges but does not show under itunes or in windows. i've tried all the Rs except one...restore. and the only reason i haven't tried restore is because i can't access my ipod under itunes to run the restore! someone pls help if u can...i'm just about ready to smash the thing!i've spent hours these past two weeks trying to get it to open under itunes with no luck. sometimes it pops up as a "new device that is not working properly", but then it just disappears again and i can't find it under my devices!! somebody, anybody, pls help!
2nd Gen ipod nano   Windows XP  
  Windows XP  
  Windows XP  

I have a simelar problem. My wife had an ipod mini which was synced to itunes, I brought her a 4GB ipod nano yesterday and I told her just plug it into the computer and then it will have auto instructions.
Actually what happens is nothing, I plug it in and it charges, nothing else. I have uninstalled itunes and downloaded it again but it still has my mums ipod mini songs on there.
basically the ipod does not seem to sync with itunes...any help will be appriciated.
Matthew

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