Ipod Nano, power will come off and on but otherwise is completely frozen,

Please help!!
I have an ipod nano that is only 3 months old. It has been acting strange. When it first started the clicker wheel wouldn't work and I could reset the nano and it would be good for a single use only. After 2 weeks of that now the only thing it will do is cut on and off. Otherwise, it is completely frozen. I have done all of the things that apple support suggests short of having this chat. Reset doesn't help, I also downloaded all the updates, restarted computer and restored the nano. Still nothing.
Thanks

If none of those troubleshooting steps helped, it needs service.
You can arrange online service here.
Service request.
Btw, you may want to posts any future questions in the iPod nano forum which is here.
http://discussions.apple.com/forum.jspa?forumID=818

Similar Messages

  • IPod nano 3rd gen turnes off and on by itself

    I have a problem: my iPod nano 3rd generation turns off and on by itself every 5-7 seconds.
    How can I solve this problem?

    Is there a case around this iPod? It might be pushing on the touch wheel. Does it happen when you flick the lock switch? If so it seems like a restore is in order
    Try the 5 r's http://www.apple.com/support/ipod/five_rs/nano3gen/

  • My Ipod nano 7th generation turned off and won't turn back on. what should I do?

    my Ipod nano 7th generation turned off and won't turn back on. what should I do?

    If you have done the reset and nothing appears and you are sure it still has a charge and it doesn't turn on, you may request for a replacement if it still covered by the warranty. Cheers!

  • Ipod uses power when yurned off and hold button

    i hav 1st gen ipod nano, the ipod seems to hold a charge when on, yet if i turn it off and put the hold button on it uses power while off, also when i flick the hold button off the i pod turns straight back on and starts playing. Its out of warranty and ive reset it and restored it to factory settings any idea!!!!

    and also it takes only a couple of hours for pwer to
    drain when its off
    Do you have any clock functions set (alarms, stop watch, timer) or calendar events? These can use up power... Restoring it might be a good idea after you first reset it:
    Toggle hold switch, press and hold Menu and Select (center) buttons for at least 6 seconds.

  • My ipod nano 3g suddenly turns off and wont turn back on .

    After a while my ipod turns off and wont turn back on the charge on the battery marks at least half of the power, it happends when im listening to music after a few minutes i connected it and turned back on instantly with the apple logo so i disconected it, and tried again and happened again.. im using another headphones .   is there any way to check battery life ?  How can i solve this?

    What have you tried so far in terms of troubleshooting?  If nothing else, work through each of the 5 R's of troubleshooting for your iPod to rule out the possibility of any sort of software error/glitch or data corruption.
    http://www.apple.com/support/ipod/five_rs/
    Otherwise, you have a hardware issue, meaning you'll need to either take or send your iPod in for service/replacement either via Apple or a third party service.
    B-rock

  • My iPod nano (3rd generation) shut off and wont turn back on?

    I was putting new music on my Ipod, and one day after working perfectly fine, i got to a song my friend got for me. After lintening to it for about thirty seconds, my ipod shut off. I tried holding down the home button, but nothing hapened.  I also tried charging it. The computer will not recognize it either. Is there something i can do to make it work, or do i have to bringit in to an apple store?

    What have you tried so far in terms of troubleshooting?  If nothing else, work through each of the 5 R's of troubleshooting for your iPod to rule out the possibility of any sort of software error/glitch or data corruption.
    http://www.apple.com/support/ipod/five_rs/
    Otherwise, you have a hardware issue, meaning you'll need to either take or send your iPod in for service/replacement either via Apple or a third party service.
    B-rock

  • My ipod nano will turn on and play but the viewing screen goes out and I cannot access the information to select different playing options. Any suggestions?

    My ipod nano will turn on and play but the viewing screen will not come on and I cannot access the information to select different playing options. It glows white background light then goes dark for the entire time I am using it. Any suggestions?

    I had the same problem.  Someone here told me to make sure my earbuds were in securely.  Push until they click in place.  It solved the problem.  The music still plays even though the screen goes to sleep.  Hope this helps.

  • Ipod nano not recognized by pc and will not turn on

    ipod nano not recognized by pc and will not turn on

    iPod not recognized in 'My Computer' and in iTunes for Windows 

  • TS1363 I'm trying to set up my new ipod nano, it appears in windows and not in itunes- if I reinstall itunes, will the files of other ipod users on the computer be lost?

    I'm trying to up my new Ipod Nano, it appears in Windows and not in Itunes, if I reinstall Itunes, will files previously set up by other Ipod users sharing the computer be lost?

    You said " I sign in but her music list shows up mixed with about 1/3 of mine."
    Sign in where?
    What music list?
    It also sounds like that computer is not authorized for the account. You can only have 5 computers authorized for one account. If yo go to iTunes>Store>View account and then sign in it will tell you how many (but no what computers) are authorized. There is no way to find out what computers are authorized.
    You can deauthorize all computer once a year.
    See:
    iTunes Store: About authorization and deauthorization

  • My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

    My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will then start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

    Then back it up and do a restore.  If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
    iPod Tutorials
    iPod Manuals
    iTunes & iPod Hints & Tips

  • Hi! My notebook had to be fixed and I lost everything. I´ve downloaded iTunes and, of course, it´s empty. What happens if I sync my Ipod nano? Will I loose all music that is in my ipod? Need help, please! What should I do to keep my music?

    Hi!
    My notebook had to be fixed and I´ve lost everything. I´ve downloaded iTunes and, of course, it´s empty. What happens if Isync my Ipod Nano? Will I loose all music that is in my Ipod? Need help, please! What should I do to keep my music? What should I do to transfer the music in the Ipod to itunes?
    Thanks!!!

    How to use your iPod to move your music to a new computer

  • My new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks

    my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.

    I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

  • My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?

    Apple will most likely exchange it. The one you receive will be refurbished.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • New iPod Nano gen7 will not sync

    Some backround info;
    My iMac 27" harddrive was recently replaced (11/2012) by Apple because they said it was defective (replacement was covered by AppleCare).
    I have recently purchased an iPod Nano gen7 and connected it to sync with my iTunes library.
    My iMac is running OS X 10.8.2 and my iTunes is running Ver. 10.0.2. The iPod Nano gen7 is running Ver. 1.0.2.
    My iPhone 5 and iPad 4 both installed prior to my harddrive repalcement are syncing all of my tunes from my old hard drive and tunes added after the harddrive was replace. My complete iTunes library runs from 2007 to present day and is stored in the iCloud.
    Listed on my iTunes account, iTunes in the Cloud under Manage Devices are 1) My iMac, 2) My iPhone, and 3) My iPad, Missing is my iPod Nano.
    On my Itunes page listed undet "STORE" is a listing called PURCHASED that only shows tunes purchased since my harddrive was replaced.
    My problem is that my just purchased iPod Nano gen7 will only sync tunes installed since my harddrive was replace, non of my tunes from my old harddrive.
    How can I get iTunes to sync all of my iTunes library to my iPod Nano gen7.
    Any and all help will be appreciated.
    BillT

    I have the Same problem we always have this with tech in our house! I came to find this problem after using a faulty socket box, I hadn't noticed that while my iPod was charging in my Belkin USB Adaptor that the Red Light on the Adaptor was flashing (Power On and Off) consistently because of the power not getting through to my adaptor, so while reading my tech magazine there was a rather loud 'BANG' so as you do you go and have a look so I pushed my charger in to the socket harder and the light did not come up on my iPod or my Adaptor meaning that something was wrong with the adaptor... So I checked my iPod and it would not switch on or do anything for that matter!
    Please help me on this one guys, i'm not usually the one struggling with tech!
    (I'm using a Mac not a PC)
    (I'm using a Mac not a PC)

  • My ipod nano 6 keeps turning off the music when i touch the sleep button

    Hi my Ipod nano 6th keeps turning off the music when I touch the sleep/wake button.
    What should I do?

    Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback when the screen turns off to save battery power. Here are the solutions:
    Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
    Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
    Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
    i

Maybe you are looking for

  • Download from ArchiveLink and store in AIX server

    Hi, Is there a way to download file from SAP ArchiveLink and store it in AIX server. In my case, i would like to download photo for HR module which displayed in PA20/PA30. Currently i use function module 'ARCHIVOBJECT_GET_CLIENT' with the following p

  • Move iPhoto albums to OLDER version of iPhoto

    For reasons I can explain, I would like to transfer my iPhoto library and albums from my intel laptop with iPhoto 6 to my G3 desktop with iPhoto 5 (which can't be updated). I have tried several approaches from this forum and elsewhere, and get this m

  • Problem Open links to fileshare when browse to SharePoint in chrome and firefox

    We have a search center site and results come from file share. It seems that when user use Chrome and firefox - there is a problem to open a link to the file. In addition in case the file is an image - the preview image is seen only in IE keren tsur

  • JPEG vs RAW

    I am using LR 4.3 - I have been shooting in JPEG and now am shooting RAW.  LR 4.3 will not recognize this format.  I seem to remember something last year when downloading that it asked about RAW.. I said not now.. and it probably gave me something to

  • New mask tracker is not working

    I am trying to use the new mask tracking feature in Premiere Pro CC 2014 and it does not work.  I am using native AVCHD footage from a Canon C100.  Editing on a mid-2012 Macbook Pro with Retina and OSX 10.9.3.  The project has GPU enabled. I drop a G