Ipod Nano Replacement Program Warranty

How will the warranty work if got my ipod nano 6th gen through the replacement program? Will they have it logged under the date it was shipped?

you get 90 days of hardware warranty with the replacement ipod and that will begin as soon as the ipod is delivered

Similar Messages

  • IPod nano 1st refused iPod nano Replacement Program because not boot to normal screen.

    I am not strong in english.
    I have iPod nano 1st and problem with battery broken. batterry in iPod make my iPod cover glass broken.
    I claim to icare in chiang mai (Authorized Service Provider in Chiang Mai Thailand) but refuse because iPod can't boot to normal screen.
    iPod nano Replacement Program must boot normaly.
    I try to call 001800 4412904 (apple support) can't call no signal everytime,

    Thanks!

  • My country is not listed in 1st generation iPod Nano replacement program

    Hello;
    When I first heard about the replacement program, there were no Apple stores in Turkey. So I couldn't get my replacement. Now we do have an Apple Store in İstanbul. Last week I went there with my 1st gen iPod nano and explained them the issue, showedthe e-mail apple has sent to me few years ago about the replacement program and asked if I can get a replacement here. They said they have no information on such issue. Turkey is also not listed on the online. What should I do to have my replecement?

    Rkid001 wrote:
    I called AppleCare and they weren't much help.
    Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273.  Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

  • Apple iPod Nano replacement program - question

    Hello, Apple community,
    I have a question about the new replacement program of the iPod nano 1st gen.
    The program doesn't state whether or not you get a refund or a new iPod nano (the small squared once with touch screen).
    The program says that you'll get a replacement iPod Nano, but isn't very specific if it is the new generation.
    I apologise for any spelling mistakes and such.
    Thank you for any answer,
    Pool313

    Hi lindsayfromspencerport,
    I can say it is not a scam - Apple is definitely replacing the iPods.  Once I read the article and went to apple.com, that proved it.  Apple.com would never risk another class action lawsuit over this iPod.
    My First Generation iPod was given to me at work for being the winner of a give-away drawing and about a year or so ago it overheated and erased all the info on the iPod.  Now it will only charge and drain the battery.  It no longer allows me to store any thing on it.
    I am glad that Apple is doing this exchange.  I thought I was just out of luck and was glad I had not paid full price for it.  I love my Nano and used it constantly!!!
    Just send your's in using the box and label they send you and give them 6 weeks like the apple.com website says, Apple will make good on their product.  Millions of people don't stand in line and wait weeks/months for their new products to arrive for no reason, trust me.  Oh, by the way, I know this for sure.....I work for a wireless phone service that has been dealing with Apple for Yearsssssssssssss.....and every year the same thing.  People will give anything to get a product with that apple on it. 
    Knightmanxx

  • IPod nano Replacement Program as of 11/14/12

    In case anyone is still wondering what you will receive as a replacement..... as of November 14, 2012 it's a silver 6th generation 8GB iPod nano. It only took 10 days to receive my iPod after requesting it online which is fantastic because I thought I'd be waiting at least a month.

    And I, on the one hand, would like to change iPod according to the program, and the sdrugy party, it is a pity, a rarity after all :). Other iPod nano of 1 generation any more won't be...

  • Ipod nano replacement program question

    hi, i just heard about this replacement program since my iPod nano of at least 5 years, I believe, randomly exploded. Now, I wasn't hurt or anything, but does that in any way affect if I could get a replaced iPod nano?

    Hi lindsayfromspencerport,
    I can say it is not a scam - Apple is definitely replacing the iPods.  Once I read the article and went to apple.com, that proved it.  Apple.com would never risk another class action lawsuit over this iPod.
    My First Generation iPod was given to me at work for being the winner of a give-away drawing and about a year or so ago it overheated and erased all the info on the iPod.  Now it will only charge and drain the battery.  It no longer allows me to store any thing on it.
    I am glad that Apple is doing this exchange.  I thought I was just out of luck and was glad I had not paid full price for it.  I love my Nano and used it constantly!!!
    Just send your's in using the box and label they send you and give them 6 weeks like the apple.com website says, Apple will make good on their product.  Millions of people don't stand in line and wait weeks/months for their new products to arrive for no reason, trust me.  Oh, by the way, I know this for sure.....I work for a wireless phone service that has been dealing with Apple for Yearsssssssssssss.....and every year the same thing.  People will give anything to get a product with that apple on it. 
    Knightmanxx

  • Ipod nano replacement program webpage

    I have an old Ist generation Ipod nano. Went to the webpage for the replacement program and when you input the serial number and click submit there’s a slight pause while the small graphic goes round and round and then nothing. It stays on the same page.. I googled this and other people have been having the same problem. Is the webpage broken and is there a way of working round this?

    Don't waist your time calling. You will get the runnaround with no answer. They don't know what is going on. One thing I do is I have tell them to go through the repair process. They cannot get the repair started either. They see what we see. They say there is no time it will be fixed but it will be fixed. speculations say it's the chinese new year that is messing things up....

  • If I turn in my 1st generation iPod Nano into the iPod Nano replacement program, what iPod will I get?

    If I turn in my iPod Nano into the iPod replacement program, will I get a 7th generation or a first generation?

    Neither. You will get an 8GB silver 6th Generation Nano.

  • Singapore Ipod nano replacement program

    A number of user for ipod nano gen1 has verified our serial via US website and noticed that we are eligable for the replacement program.
    Please kindly infrom us on how to get the replacement done.
    On the side note, if this program does not carry over over to singapore, please ensure that it is safe for usage.

    No

  • IPod Nano Replacement Program incorrect serial number!

    Hi all, I sent my iPod Nano away for the replacement program and was sooo excited to find out a parcel was delivered to my house. Anyways opened it and found my original iPod
    Apple sent me a notice with the parcel to say that the serial numbers do not match. Basically 3-4 ago my screen cracked and I replaced it. The serial number on the metal cover is just a voided one that I cannot use however if I plug my iPod nano in, iTunes tells me the original serial number. So I sent my iPod away thinking it should be okey but they said I need to resend with correct iPod with serial number.
    I cannot find my original cover to put back on. Phoned Tech support and they cannot advise me any further. They also said you cannot contact the repair centre direct to get advice on this. So anyone else have this issue? Must be more people who has the serial number scratched, rubbed off or replaced the cover/face plate.
    Anyone know what I should do. Thinking of getting a knife and scratching the **** out of the cover so the serial number is unreadable haha.
    Thanks in advance

    That's strange.  I just tried it and it did not ask me for a purchase date.  I got the "Valid Purchase Date" notification along with a green check mark next to it.

  • How to change shipping address of ipod nano replacement program

    Way back in November 2011, around about the 12th, I submitted my iPod Nano to the replacement program. Since the 19th of November it has been simply showing up as "Product replacement pending".
    I have had to move to a new flat in the last couple of weeks, and despite updating my Apple ID details with the new address. The replacement program still shows the shipping address as the old address.
    How do I go about getting this shipping address changed? I don't want the iPod going to the old address as I will probably never see it again.

    Pretty close. I managed to call them for free (effectively). By using the SayNoTo0870 website I was able to find a normal landline number for Apple that I could with the inclusive minutes on my iPhone calling plan. Eventually got through to a helpful young lady who tried to update the details with the help of an advisor from another group. Apparently the shipping information for the replacement program is held by the shipping company, in my case UPS. This is why the changes in my Apple ID account were not reflected in the shipping information of the replacement. The return details cannot be updating without an active tracking number, which won't exist until my replacement is on the way. So the advice I was given is to await the email from UPS giving the tracking number. As soon as I have this, call Applecare and they (as the sender) can update the shipping details against the tracking number, once the parcel is on its way.
    I hope that is useful to anyone else that might be in the same position as me.

  • I don't have my iPod nano first generation because the battery exploded. How can I have it replaced in the recent iPod Nano Replacement Program?

    I took the inflated iPod to the Apple Store where a genius said that the battery had expanded and it was no longer safe to use.  He said that sometimes happens with electronics and that I should dispose of it.  Although disappointed with that answer, I took it home where I then recycled it.  Anyway, now Apple is replacing this model of iPod Nano with the exact problem of problems with the battery.  However, I feel that it is a little late because the people who have already spent money replacing their exploded nanos have disposed of their first generations and cannot benefit from the program. 
    Don't get me wrong, I have been extremely satisfied with Apple in the past and even in the present.  However, I am unable to contact Apple to get help with this problem since I don't have a serial number.  I'm frustrated!

    Thanks!

  • 1st generation iPod Nano replacement program not working

    On the support page from apple i can fill in the serial number, but it won't direct me to the next page to fill in my adres
    Apple - Support - iPod nano (1st generation) Replacement Program

    Rkid001 wrote:
    I called AppleCare and they weren't much help.
    Instead of calling Apple Care, call Apple Customer Relations (1-800) 275-2273.  Wait for a human to come on the line and ask politely and firmly that you want to be transferred over to the Customer Relations department.

  • Is the 1st Generation iPod nano replacement program still active?

    I was wondering if we could still send in our old iPod Nanos, as the link provided on http://www.apple.com/support/ipodnano_replacement/ does not seem to work.

    The program is still active, despite the link being broken. I called the tech support number for my country, and they did it over the phone.

  • Could we have an Update on the iPod Nano Replacement program for all UK users perspective...

    Sorry I have excluded everyone else on this topic, but I can't seem to fathem whats going on? NO ONE I know seems to have recieved their replacement iPod Nano's and are stuck at stage 3 in the repair status 'Product Replacement Pending'. Are we going to get 6th Gen. Nano's? Or are we different from the US and Canada and will be given our original/refurbished/new Nano's back? Mine has been stood still since 22nd November, when Apple recieved my iPod
    Please could someone provide information with an update...

    Its the same with me here im affraid :L
    sevice was requested on the 16th nov
    Step 1 Request
    13 December 2011: Product received
    Step 2 Service
    13 December 2011: Issue identified
    Step 3 Return
    13 December 2011: Product replacement pending
    Im am begining to wonder if we will get are 1st gen ipods back :/ because i really want a 6th gen

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