Ipod Nano shows file with exclaimation mark!

Bought this for my daughter for Christmas! Can anyone help me before she gets up in the morning to find it not working!
The screen shows the file with exclaimation mark. I have followed all the 5R advice on the apple site. All my software is bang up to date on my G4 powerbook - even loaded the software disc onto my imac and installed the software successfully. Neither computer will mount the ipod - itunes won't open automatically. If I open it manually it doesn't see the nano! I have tried restore using the ipod software updater on both computers. Each time it freezes!
Can anyone help - emergency!

iPod shows a folder icon with exclamation point when you turn it on
Seasons Greetings,
Colin R.

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HT1752 My MacBook on startup shows file with question mark ,, what now?

My Mac shows file with question mark, what now.

Press the power button down to force a emergency use only hardware shutdown.
Press and hold the Option/alt key on the built in keyboard, boot the machine.
If MacintoshHD appears, select it and click the arrow, then in System Preferences > Startup Disk reset that. Done.
Sometimes a NVRAM reset is required then the above done again.
Folder with question mark issue
..Step by Step to fix your Mac
If MacintoshHD doesn't appear, or if it boots to gray screen or other issues, then it's more complicated of a fix, but once inside OS X then reset the Startup Disk.
Gray, Blue or White screen at boot, w/spinner/progress bar
..Step by Step to fix your Mac
You might need this if you don't have a recent backup and your problem is software related, Disk Utiltiy can't fix the drive and recommends you backup, erase and install.
.Create a data recovery/undelete external boot drive
If Disk Utility + Hardware Test shows no boot drive, then you have a dead drive or cable, or Mac issue.
My computer is not working, is my personal data lost?

My macbook won't strat and show file with question mark on it?

Hi
is there anyone can help me please my macbook can't boot and show file with "?"mark on it.

Restart and hold command + R (both keys) down. The screen will show four options. Select Disk Utility. Next click on the name of your drive, and run Repair Disk.
After that is done, restart in the usual way.

Ipod Shows File with Exclaimation Point and Website

My ipod screen is black and white and has a website address(www.apple.com/support/ipod)and i cant go past that screen, ive tried reseting it, pluging it in, and charging it and it won't fix it. HELP!
Dell Dimension 4550 Windows XP

See these.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.

Ipod nano shows folder with exclamation point. followed instructions....

....on the apple support but my Ipod wont work. I just got new speakers for it too.
It was working fine. But then I plugged it into my computer and it wouldnt charge. and then I disconnected it and It shows me the folder with the exclamation mark. telling me to go to support.
I tried the hold down the menu button and the select button. but it just showed the folder again.
Pleaaase please please help me.

Hi Alex in wonderland,
This post by Mitch, another member on the Discussions here, about the and folder on an iPod might help with your situation:
Mitch: Exclamation point and folder and nothing else
-Kylene

I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

I got new hard driver for my MacBook I don't have the cd but I do have flash drive that has the software I need help because when I turn on my laptop it shows me a file with question mark how can I install the software from the flash driver?

Hold down the Option key while you boot your Mac. Then, it should show you a selection of devices. Click your flash drive and it will boot from that.

My daughter's ipod nano shows up in "devices" when I plug it in...but it disappears. Right away it says it needs to update, but then after extracting the files it comes back and says that it can't be updated because it can't be unmounted. help?!

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When in DFU mode and connected to the computer iTunes does not say anything but iTunes will see the iPod and you can restore the iPod via iTunes. When in recovery mode and you connect, iTunes will say it found an iPod in recovery mode.

My ipod have a file with a exclamation mark ( ! )

my ipod have a file with a question mark and it say that I have to go to www.apple.com/support/ipod. im afraid it never was happen what I have to do!!!!!!!????????????

"wat does one do after its in disk mode ps help i am facing the same problem"
If you have the folder and ! problem referred to earlier, look here.
http://docs.info.apple.com/article.html?artnum=61003

Cannot open ipod nano 6 file in my computer

When trying open ipod nano 6 file in windows my computer windows cannot file metadata_never_index. How is the file opened?

I had this same problem after my nano crashed today. I hooked my nano up to my laptop and restored it, but after that iTunes still wouldn't recognize the nano. My computer opened the nano showing the file "METADATA_NEVER_INDEX File". I tried to open it and it asked me to choose a program to open it with, so I selected iTunes (becasue I thought maybe it had lost iTunes and that's why it wouldn't work). Now that I see your comment, I think I may have really messed things up here....
Since doing all that I have reinstalled iTunes on my laptop and my nano has synced and is playing music ok, but if I open it on my computer it still shows that metadata_never_index file as an iTunes program. Do I have to reset something in my nano to unattach that file from the iTunes program or should it be ok? I'm also wondering if I should just restore my nano again - would that set it back to the unidentified file setting? Like I said, the nano seems to be playing ok, so maybe it's nothing to worry about. My system is Windows XP.
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I have tried everything to get my new ipod nano to work with Windows 8. Do I need to install new drivers or what?

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Judy1942

So you have tried a different USB sync cable and as well as plugging it into all the USB ports on your system? Did you try removing all other USB peripherals (excluding keyboard and mouse if necessary) to see if that did any good?
What happens if you connect it to another PC or Mac?
B-rock

My ipod nano paired twice with my headset and now nothing. The headset states bluetooth profile is A2DP, AVRCP, HSP and HFP whatever this means.

My iPod nano paired twice with my headset and now nothing. The headset has a bluetooth profile: A2DP, AVRCP, HSP and HFP. I have no idea what this means. My iPod shows the headset ID number but now shows "connection failed"

Hello zedor6,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Third-party Bluetooth accessories
http://support.apple.com/kb/ht1664
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Mario

File with exclamation mark and cannot connect

My ipod stopped working. I had a low battery so I charged it. Now when I try to turn it on, it just churns and churns and then the file with exclamation mark comes on the screen. Also, when I try to connect it to my computer, the computer doesn't recognize it.

Unbelieveable, since last Saturday, I needed to fix up 3 iPods with similar problems from family members and friends, 2 connected with PC and 1 with Mac. I guess it will be a good idea if I can share with you all and hope that it can give you some hints when you try to fix yours before sending it for repairing.
Before you do anything I suggest that you should read the following carefully..
http://www.apple.com/support/ipod/index.html
Most problems came from the iPod not being recongzied by the computer (mainly PC and I find it less often with Mac). Second issue is iPod not being charged for quite some time.
I must say that I am not an expert but I did learn something during the past experience on fixing for more than 10 iPods but none of them are shuffle.
The first thing you need to do is plug your iPod directly to the AC charger not the USB of your computer, and leave it for 2-3 hours and most of the time you will able to wake up your iPod.
Secondly, do a reset of your iPod when it hangs, it is simple just press "Select"+"Menu" keys, which will not erase your data of your iPod.
In case the above both do not manage to fix your iPod problem then you may force to do the following, but it will erase all your data therefore it is always to be wise to have a backup before your iPod got problem.
1. Reinstall the latest iPod updater after the reset
If 1 still not able to recongize your iPod by the computer then you have to put your iPod to DiskMode i.e. plug your iPod to the AC charges, do a RESET and press "Select"+"Play" keys, you will see the message "Disk Mode" in few sec. Then you need to connect your iPod with your computer, and hope that it will be recongized. If you are lucky to reach this stage then you simply need to restore your iPod updater, and your iPod should be back to normal.Please note that You may need to plug and unplug few times in order to let your iPod to be recongized.
If your iPod still not able to be recongized then you have to format your iPod while it is in a Disk Mode, you need to use the Disk Utility software (for Mac - I am not sure about PC) to erase the Partition of your iPod then do a formatting and disk verify straight after. Then you should able to reach the final stage i.e. restore the latest iPod updater and sysc your iPod with your iTune.
Additional hints which may help your during the fixing ..
1. Try to do few attempts, which could take you as long as 1 hour
2. Try to exchange cables to connect with your computer i.e. USB and Firewire
3. If you fail to solve your iPod with your PC then try to fix it with Mac and vice versa. Surprisingly, I do have experience that the iPod got recognized by my Mac after I connected it with a PC
Above are my experience and I am glad that more than 90% chance I am able to solve the iPods' problem with only one iPod Mini needed to be repaired.
Good luck and hope it works in your case

Why is my ipod nano showing up in itunes device, but neither my iphone nor my mother's iphone are showing up?! Very irritated.

Why is my ipod nano showing up in itunes device, but neither my iphone nor my mother's iphone are showing up?! Very irritated.

Do you still have the "Music Video" Smart Playlist in iTunes? If you right click on a video file, which normally shows up under "Movies" you can pick the video type of Movie, Music Video, or TV Show. When you select "Music Video" the video file drops out of the Movies section and if the Music Video playlist is present will show up there.
You might have deleted that playlist so it wouldn't be on the iPod either.
So create a Smart Playlist where the rule is Video Kind IS Music Video...
Patrick

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Well, I have 4 internal drive bays filled already, is there room somewhere for 5th one in the box? I wasn't aware of it if there is?? My mac is MacPro3,1, early 2008.
That macsales.com link is interesting but I'm not in the US (I'm in Croatia), and all those brands are supidly expensive here, that $80 esata docking station is almost $200 here... bahh. For that price I may as well buy a whole new 3TB external disk, I want to dock the old one to save money.
I've browsed around and I've found Icy Box docks, which have much more reasonable prices:
BOX IB-110StUS2-B
ICY BOX IB-111StUS2-Wh
ICY BOX IB-115StUS2HC
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I have an ipod nano 2nd generation with a non responsive click wheel

I have an ipod nano 2nd generation with a non responsive click wheel. I have fully charged it tried resetting it and on two different computers with the latest iTunes I have restored it with the latest firmware then moved it to hold and off hold held in the menue button and select button for 10 seconds but all I get is a screen where I select the language but cant get any response from the scroll wheel.
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You need a newer model iPod, a 4G or 5G. The 2G can only go to iOS 4.2.1

Ipod Nano shows file with exclaimation mark!

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