IPod nano won't show up on iTunes

I got a new iPod nano 4GB (3G) last week and it worked fine for a while. Yesterday, I installed a new DVD burner and drivers (Memorex) in my computer and now, my iPod won't show up on iTunes. It says: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
I unistalled iTunes, QuickTime, Apple Software Update, iPodService, Safari, and anything Apple from my computer and installed them into different folders. However, I'm still getting this problem even after multiple reinstalls AND system restore. Can anyone help me? Thanks in advance for your help!

Hey yall, at one point I had this problem and tryed these things>>> Try putting the white cord into a different USB port.(make sure that it is not dusty(blow in it to clear it out)). The day I got my ipod nano my computer had been on and would do it(very slow) so try restarting computer and then different USB port. You may also try resetting your iPod nano if you cant fix it. To reset turn hold switch on and then off and then hold the center butten and the MENU butten together for 6 to 10 sec. Hope this helps! Let me know!

Similar Messages

  • IPod nano won't show up on iTune

    I got a new iPod nano 4GB (3G) last week and it worked fine for a while. Yesterday, I installed a new DVD burner and drivers (Memorex) in my computer and now, my iPod won't show up on iTunes. It says: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
    I unistalled iTunes, QuickTime, Apple Software Update, iPodService, Safari, and anything Apple from my computer and installed them into different folders. However, I'm still getting this problem even after multiple reinstalls AND system restore. Can anyone help me? Thanks in advance for your help!

    I have the exact same problem. It connects fine, and I have the updated version of iTunes, but when I plug it in, it says "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPos's software."
    I tried to delete iTunes completly off of my computer, but it said that, "A later version of iTunes is already on this machine. Removal cannot continue."
    I need to fix it before school starts or else I'll be bored out of my mind in English!
    PLEASE SOMEONE HELP US!!

  • My Ipod nano won't show up in ITunes but my ipod touch does. Help!!

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    Hello Ron,
    I would be concerned too if my iPod nano was not recognized by iTunes.  I recommend reviewing this article for steps to take when your iPod is not recognized:
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    My ipod nano is not showing up in iTunes or on my Mac
    sprinklsgirl

    this document is a good place to start with those issues:
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    but if you get no joy with that, try reposting in the "iPod nano" forums. here's a link through to those forums:
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  • Ipod nano won't sync podcasts from iTunes after I "Restored" the ipod.

    iPod nano won't sync podcasts from iTunes after I "Restored" the iPod.

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
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  • My 2nd Gen iPod Touch won't show up in iTunes but does appear in My Computer

    When I connect my 2nd Generation iPod touch to my laptop it will not appear in iTunes. It does, however, appear in my Computer.
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    This message appears every time I plug my iPod in, and frequently whilst it is still plugged in charging:
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    I have the same problem with my 2nd gen itouch.
    I've tried other computer and my childrens iPods work on my computer so not a windows problem.  I've tried reinstalling iTunes and resetting itouch as per apple support pages but nothing, it doesn't even show on my computer. Any help greatly appreciated :-)

  • Ipod touch won't show up in Itunes

    I have an Ipod Touch and it shows up as internal storage in Windows 8.1 on HP laptop, but won't show up in Itunes no matter what. I have tried uninstalling and reinstalling Itunes, deleting the contents of the temp folder, changing USB ports, and changing user accounts in Windows and it still won't show up in Itunes. However, it will show up in Itunes on a different computer with Windows 7.

    Did you remove and reinstall all Apple software. not just iTunes?
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • My Ipod nano doesn't show up in itunes and in finder just like an extern unit. What has happened??

    Just like above. The history is
    An old ipod (4, 5th generation)
    A few months ago my friend tried to sync it to her windows computer and had to erase all music (it's been compatible to mac always before) but then she could't put in any new music either.
    Then it's just been laying around uncharged.
    Now I try to sync it to my new macbook pro (itunes 1.11) but it doesnt show up in itunes. When i plug it in itunes show up over all the other programs but i cant find the ipod in it. In finder it's just a device with "NO NAME"
    i don't know how to fix this, please help me!

    Hello Solverlona,
    Thank you for using Apple Support Communities!
    It sounds like your iPod Nano is not recognized correctly in iTunes, but is recognized in Finder but seems to be seen as a storage device.
    First, I would start with the iPod 5rs for your model iPod Nano
    http://www.apple.com/support/ipod/five_rs/
    I would next try the steps outlined in this Troubleshooting Assistant if the above steps do not fix the issue:
    iPod nano (6th generation) not appearing in iTunes
    http://www.apple.com/support/ipodnano/6th_generation/assistant/itunes/
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  • Ipod Nano won't sync to my itunes:(. Help!

    For some reason my ipod nano won't sync with itunes.
    However my ibook does reconize it when I use my usb cord.
    Do I need to purchase a firewire for it to sync with itune?.
    HELP:)

    If you've read the Technical Specification you will find that the nano can only use Firewire for charging, not for syncing:
    http://www.apple.com/ipodnano/specs.html
    "Charging via USB or FireWire to computer system or power adapter (sold separately)"
    So you can rule that out.
    Have you tried the 5 R's?
    http://www.apple.com/support/

  • IPOD Classic won't show up in Itunes 9.0.2.25

    Hello, Hopefully someone here can help me. I upgraded from Itunes 7.6 to 9.02.25. It looked like it loaded fine, I downloaded music to the library, but when I plugged my IPOD in, it dings, says "connecting" on the IPOD screen, but never shows up in ITUNES. It does list under my computer, for about 3 seconds, before it says "ejecting" and disconnects itself. I have tried everything at this link - http://support.apple.com/kb/TS1363 - twice - including doing a full recovery on my computer. I tried switching the usb cable and port, I've rebooted the ipod several times - and in disk mode 2x, I also tried the troubleshooting here - http://support.apple.com/kb/TS1493. Basically, I've deleted itunes about 20 times and reloaded. I finally thought, screw it and tried to load 7.6 back (i have it on disc, as I live in a rural area and couldn't freaking download it a couple years ago) but i just get an error that I can't download the 7.6 version as I have a newer library. BTW, Apple support basically said, Yep. sounds like a problem. Never heard of that before. What the heck is left to do?

    Solved it. In my case, I had used a utility program I found in my Utilities folder called iPod Software Updater that I tried to updated the iPod software with... (it looked like it worked and then I used the restore function, which deleted all the music)...but it would still not appear in iTunes. Finally after a few hours of resets and restarts, I pressed the select and play keys for 6 secs and triggered a reset while I had the iPod plugged into the computer. Bingo...it showed up in iTunes and prompted me to download new software...which I did and now its back. Geez Apple, how did the iPod become such a killer product with an interface like this? So I assume this utility was for a different iPod model or older version OS.

  • My iPod touch won't show up on iTunes but my iPhone does, My iPod touch won't show up on iTunes but my iPhone does

    My iPod touch doesn't show up in iTunes but my iPhone does help

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates

  • My iPod touch won't show up in iTunes, but charges and shows up on different computers.

    My iPod touch 5th gen last was synced with my iMac a couple weeks ago. Now when I plug it into iTunes, it won't show up. It's done this before and I've fixed it by updating iTunes, restarting the iPod/computer etc, but it seems I've tried everything. I've connected it to different USB ports, and it charges in all of them but doesn't show up. When I plug it in, Dropbox recognizes it and can get the pictures off, but iTunes won't work. I tried connecting the iPod to a different computer, and it showed up in iTunes just fine. I have the latest version of iTunes. I didn't restore my iPod from the other computer because if I can't get it to re-sync with this computer I'd rather not lose all my data. It seems I need to reinstall iTunes, but I don't know how- will it delete all my music that I already have on there?
    Any help would be greatly appreciated, thanks!

    I had this issue, I fixed it by going to:
    Start > Control Panel > Devices and Printers
    Then find the iPod, and Right Click > Properties > Hardware > Properties > Driver > Update Driver > Update Automatically
    The driver had not been automatically installed, and windows found and installed the driver files for me. Took ~90 seconds, and then the iPod began it's sync process almost immediately after. Hope this helps anyone with the same issue! I'd try this before re-installing iTunes.

  • My Ipod Nano won't show any of my music. HELP!

    But the music shows up on itunes. My ipod was completley out of charge then when I plugged it in I noticed it. I can't sync it again because I have music that isn't on the Itunes and cannot be relplaced. Help!

    Thanks for the suggestion - I followed the steps, er,
    step by step but the problem persists, that is, the
    iPod simply does not show up in My Computer... Any
    other suggestions?
    Thanks
    I had the problem on a new Nano just purchased
    yesterday.
    I opened itunes and clicked on "Help" then " run
    diagnostics" then on "ipod diagnostics" and
    "next".
    Under "ipod connection status" I clicked " help"
    and
    followed the instructions for " Restart the Ipod
    service"
    I needed to install a driver. And it worked. Now
    the
    ipod show in windows and in itunes.
    Dell Dimension DIM3000
      Windows XP  
    Hi again rider14.4 I just noticed in your post that you mentioned you had to install a driver, how did you find out that you needed to do that? And where did you download the driver from? Looking forward to your reply. Thanks. Harvey
    Dell Dimension DIM3000   Windows XP  

  • Ipod Nano does not show up in Itunes

    Cannot transfer songs to Ipod Nano.  Under devices it does not show up in itunes.  Also I cannot back up either.  The only thing that shows up under devices
    is Sharing.  It is showing up on My computer.  How can I fix this.

    Hi there Ireneclover,
    You may find the troubleshooting steps in the article below helpful.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    -Griff W. 

  • Mom's iPod nano won't sync with my itunes?

    I've got my ipod and iphone syncing to my computer's itunes fine, but when I plug my mom's ipod nano (5th or 6th gen) into my computer it won't sync my music onto it. No error message, just every time I unplug it there is no new music. She's got some music that came on the ipod already so I'm not sure if I need to delete that or what to make it sync with my itunes. Itunes recognizes it and I can see what's on it, it just won't sync. Thanks!

    Hi Charlie,
    Thanks for using Apple Support Communities.  If your iPod nano isn't actually completing its sync, I would put it through this troubleshooting assistant:
    iPod nano (3rd generation) Troubleshooting
    http://www.apple.com/support/ipod/five_rs/nano3gen/
    Try syncing again after each suggested step.
    Cheers,
    - Ari

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