IPod no longer syncs with computer
My iPod will no longer sync with my laptop. I keep getting the following message:
"The iPod "JRT's iPod" cannot be syned. You do not have enough access privledges for this operation."
Apple told me tht it was a problem with my Norton 360 software. I have since removed the software and the problem still persists.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
New cable and different USB port?
Runs this and see if the results help with determine the cause
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Delete then re-install iTunes & Delete the following files:
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pamelafromolatheWhat have you tried to fix it?
Have you rebooted your computer?
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=(Hi KChanOHS,
Hmmm… that is strange. Are you using the latest version of iTunes on your computer? If not, update it. Did you restore any backups from iCloud on any of these? Maybe with a different account?
I would troubleshoot this iTunes similar to how I would troubleshoot Apple Configurator… on a Mac OS X computer I would confirm that I'm logged on to the computer (not just iTunes) with the same account used when I set up the iPads… I would check file and folder permissions in my home directory to make sure I had read/write access to everything under /Users/<yourusername>… maybe even run a permissions repair using Disk Utility to make sure everything with the OS is running properly… beyond that, I don't know what else to try. I'd be tempted to back everything up, wipe the iPads clean, and start over. I knot that's not a "good" option, but if I could no longer sync I'd be tempted to start over.
On another note, we are coming up on summer vacation for students which is a good time to reevaluate processes and make changes. I often make a list of things I want to change with my deployment and implement them during school breaks. I recommend using Apple Configurator instead of iTunes to manage your classroom set of iPads. It is designed to manage multiple iPads whereas iTunes is more designed for a single user/device. Here are some links:
Apple Configurator (free download)
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12
Apple Configurator Guide
http://help.apple.com/configurator/mac/1.0/
Apple Configurator Video
https://www.youtube.com/watch?v=uVTyagtC8N8
Hope this helps!!
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Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
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or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
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I have unfortuantly had the exact same problem following my update to iTunes 11.
Incase someone explains the problem for me and not you, here is the link to my post. https://discussions.apple.com/thread/4755057
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Hi and welcome.......
Follow the instructions here.
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Carolyn -
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Try
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I would start with
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bump
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Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
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