Ipod no longer working after update

I just recently updated my Itunes to v.7 and couldn't get my Ipod to work. v.7 wasn't able to read it which seems to be the case. I came to this site earlier this week and read a few forumns from Admins who'd answered technical problems. I followed their steps to the the dotted line. Now I have the older version back on my computer and my Ipod quite utterly quit working all together. It doesn't charge and no longer can be read what so ever by my computer. I've tried a several things already from forumns that had similiar problems as well and were answered by techs. My Ipod shuffle is now a little over a year old. Which from what I've read makes it no longer under warranty. If installing a new version of Itunes onto my computer causes my Ipod that has just a few scratches on it to quite utterly stop working then I'd like to know how it can be fixed or how it can be replaced because of bugs in Apples programs/programming. If absolutely nothing can be done and I've waisted my money on a product that is supposed to out live the cheap knock off versions then you have lost a customer and I will devote myself to making sure you lose more, especially in the Armed Services.

Try:
- Reset the dock
- Reset the iOS device. Nothing will be lost      
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings                 
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       
Otherwise you are out of luck. Apple is not making any more update for the 4G.
Also check with Phillips. Maybe they have an firmware update available

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