Ipod not recognised by itunes

i plug my ipod in but itunes is not recognising it, not sure what to do? i've downloaded the latest version of itunes but still nothing. and i've somehow wiped off all the songs on the ipod without even realising, any help would be appreciated?

Hey bradfield,
What type of iPod do you have?
If you have an iPod touch, try the tips in this article: http://support.apple.com/kb/HT1852
If you have one of the other iPods, try the tips in this article: http://support.apple.com/kb/TS1369
You may want to try the tips in this article: http://support.apple.com/kb/TS1878 also.
-Jason

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Ipod not recognised by itunes win 7 64

my ipod 160gb is invisible to itunes in win 7 64b computers intel and amd. ***?, over.
did the rrreboot bs, reinstall, yada yada yada. ipod recognised as a device...sapping my will to live--need driver and head help!?

DominicH wrote:
Since upgrading itunes and loading iOS4 on my touch, my nano is not not recognised by itunes (appears in my computer). *I have installed itunes 3 times and carried out most of the other diagnostics suggested in the support pages of this site* (note, i get a message from microsoft not to use the clean up software suggested). I have not restored the ipod as I cannot get it to connect and in any case I am worried if I do restore it I will loose all the music on it and then not be able to re-load due to the prob above.
Make sure the iTunes you were installing is the latest version.
Have you tried all the solutions mentioned in the iPod nano (5th generation) - User Guide? Since you did not list all the troubleshooting steps you tried other than installing iTunes 3 times, you may as well call iPod tech support. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. I_f you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod._
Contacting Apple for Support and Service (International)

Help - My 5th Generation Ipod not recognised by ITunes but 1st Gen Ipod is!

Can anyone help? This is driving me mad!
I recently purchased a 5th Generation 80gb Ipod. Before installing to my PC I downloaded the latest 7.2 version of ITunes together with quicktime. However whenever I plug my new Ipod in, nothing happens other than the 'Found New Hardware Wizard' appearing in XP asking for the driver to be installed and the Ipod Charging/displaying that it is fully charged.
I have spent hours going through the apple site and following their suggestions on this and have done the following:
Re-started the iPod service
Uninstalled and re-installed ITunes 7.2 (at least 5 times now!)
Deleted all my temporary folders and temp internet folders and cleared cookies, files, etc
Ran Windows Install Cleanup Utility to clean up any leftover installer files
Tried the Ipod in all of my USB 1 & 2 ports (My MESH PC is less than a year old)
I then contacted Apple Support who suggested I try my Ipod on another computer and if it didn't work to return it to them. So I duly installed iTunes (7.2) on my laptop at work and hey presto my Ipod was recognised and I was able to download a few tunes.
I glean from this that there can't be a fault with the Ipod itself??
Back at home I re- tried all of the things above and then after still no joy I connected my old 1st generation ipod to my pc and after some time ( at least 5 minutes) iTunes recognised the old ipod and syncronised. Using the same USB Port and the same cable I plugged in the new Ipod but still nothing happened other than being asked to install the driver once again!
Now all would be fine if I kept my music collection on my work laptop but unfortunately this is not possible and I could even get into serious trouble for having iTunes on there.
If anyone has any suggestions I would be really grateful as £200+ is a lot of money to pay for something that does not work!

The "driver" never was available from Apple. The driver files that Windows uses to communicate with an iPod are standard Windows OS drivers for a USB Mass Storage Device. If Windows cannot/does not recognize your iPod at all, not even at the driver level, it's likely an OS issue, unless the iPod fails to work on another computer as well. At that point you'd been dealing with a bad cable or bad iPod. Since another iPod works with the same cable, then it should be fine.
Try everything in this article that you haven't already tried:
http://docs.info.apple.com/article.html?artnum=61711

Ipod not recognised in itunes or my computer - and no 'devices' option

I am in Windows XP, 'My Computer' doesn't recognise my iPod and neither does itunes. Please can someone help!?!
I have 60Gb colour screen ipod (but not video ipod) and has worked for the last year approx since I had it, always used to update automatically as soon as I plugged iPod into the computer. I had been using an old version of itunes until last night I was finally told that in order to continue to purchase music from itunes I have to download the latest version (itunes 7.02). This downloaded fine but today went to sync my ipod and get the new music/podcasts on my ipod and I can't seem to get itunes to recognise my ipod at all.
I don't have a 'devices' option (just Library, Store, Playlists), no iPod symbol and 'Sync ipod' in 'File' cannot be selected. Can't find ipod in My Computer either. All it does is charge when I plug it in, even though battery is already fully charged!
I have tried restarting computer, plugging in ipod before starting the comp, uninstalling and re-installing itunes, checking in 'run' etcetc
Please help...can't put any of my music on to my ipod
Thx
Rachel
Windows XP

Just in case this problem is affecting anyone else - I have since found the following post by 'Thegua' and it has worked so thank you so so so much!!
(I only had to get as far as reinstalling my iPod, didn't have to continue on to doing the 5Rs, and I didn't lose any music) THANK YOU THANK YOU!!!!!.....
The solution 2 ur problem is the ipod 5R's . u will need 2 reset ur ipod and if possble reinstall de ipod and itunes softwares. but first u will need 2 try reseting ur ipod , it will not delet the songs on ur ipod, it refreshes ur ipod. try that first. move de hold button near de earphone hole. it has a red sign. move that switch back and forth about three times and press de select button (middle ) and the menu button all at de same time , then hold dem both until u see de apple logo appears (apple sign). the release all buttons, ur ipod is reset. if this work then do the 5R's.to know wat de 5R's are go to apple.com and u will see it at de left hand corner of ur screen. it is five steps that will correct any problems u r having with ur ipod. it should correct them. it involve resetting ur ipod, restarting ur computer, reinstalling ur ipod and itunes softwares and runing de updator files, and all that. try it, if that dont work it means u will have 2 send the ipod 4 repairs.
Windows XP

Ipod not recognised by iTunes or My Computer

Initially I successfully linked my ipod to iTunes and the iPod screen displays "Do not disconnect"
This time I have connected my iPod and it doees not display the "Do not Disconnect" symbol.
iTunes does not recognise the iPod. My Computer does not recognise the iPod.
I have reinstalled iTunes. I have reset my iPod.
The iPod also works on another computer without any problem.
I tried the Network drive solution listed on this site but Disk Management does not list the iPod either.
I do not know what to do now?

I seem to be having the same issue as Neurovir. My computer and iTunes recognize my year-old 1st-Gen 512MB Shuffle, installing a Disk Drives >> "Apple iPod USB Device" driver AND a USB Controllers >> "USB Mass Storage Device" driver when I plug it into the USB port. But when I plug in my 5th-Gen U2 iPod with Video, it comes up in the Windows Device Manager as /!\ Other Devices >> "iPod" and runs the Found New Hardware Wizard. The wizard cannot find drivers for the iPod, nor will it let me chose the drivers to use, even though I know exactly which ones I want it to use. iTunes also does not recognized that an iPod was connected to the machine.
I tried both my Shuffle and my iPod in another computer, and both were recognized by Windows and iTunes. I looked at the driver versions that that computer uses, and they are the same versions my computer uses when I plug in the Shuffle.
I originally was trying to find Apple drivers for Windows XP on this site, but I see that I don't need them -- because they are on my machine, I simply cannot get XP to recognize the iPod as a device that needs the "Apple iPod USB Device" and "USB Mass Storage Device" drivers.
Homebuilt Windows XP 2GHz A64 2GB RAM

Ipod not recognised by iTunes after latest Ipod Updater Software loaded

Hi
Can you please help as I can't get my Ipod to work anymore with iTunes. I recently did a "clean-up" of my computer and removed a lot of old files to speed up my computer and whilst doing this I upgraded my iTunes software with the latest Ipod Software Updater. However, I can't get my iPod to work with iTunes anymore. I plug in my iPod and it starts to say "Do Not Disconnect" on the iPod screen but then it doesn't show up in my iTunes so I can't update my iPod.
I tried to use the iPod Software Updater "Repair" option but this just freezes my system and doesn't recognise my Ipod. I also get the error "Write Failure on this disk" showing up in the icons near my Computer Clock when I plug in my Ipod.
I've tried doing a system restore back to when the ITunes worked with the Ipod but this didn't fix it. I've tried removing iTunes and the iPod from my computer and then reinstalling them from the software from apple.com but it still doesn't work. The problem being is when I've deleted ITunes and the Ipod Installer I've lost my original HP + Ipod installation disk so maybe I'm missing some essential system files? I've used the Ipod Software Installer from apple.com to install the iPod files but I'm not sure whether I need the files from the original installation CD. Can I find the installation CD files from anywar
Please help!!
Thanks in advance
Amanda
Ipod 4G Click Wheel Windows XP Lost HP + iPod installation disk so used iTunes and Ipod Software Updater software from apple.com

Bump..please help!

Ipod not recognised by; Itunes, Explorer or updater

Hello I need some help,
I have a U2 20 GB Ipod and have has no issues for 18 months. Now it can't be recognised by Itunes, Windows Explorer or the brand new updater and does not play back most of my music.
I have tried the 5Rs. However most of the time after resetting it shows either the folder icon or the sad icon. Occasionally it will fully reboot, but then will only play a few of my songs before skipping to the next one. Whilst its doing this you can really hear the harddrive going "crunch".
I have also tried Forcing it into disk mode and attempting to restore it using the new updater but then I only get the message "can't mount ipod" from the updater. Whilst it is connected to the PC the ipod hard drive continually spins up and goes crunch, stops and then starts spinning again. This doesn't stop until i disconnect it.
I have another Ipod which connects to itunes and the updater with no problems at all
Am I right in thinking that that the hard drive on my ipod has finally died?
Brownda

I have had same problem for months, i sent my 40gb click wheel back after hours of trying the support and when returned exactly the same, i was getting a new pc in july so did everything from scratch again as only thing i'd not tried was a new pc and cable - still same problem and now apple say its over 1year old (15th June05) and want £160 to repair - it says in restore "unable to mount ipod", my computer only recognises it for a second whilst the ipod clicks and whirrs and then shuts down with a glint of the exclamation mark folder and this is after returning it 4 times for repair in the 1 year I had it after paying over £300 - my suggestion as i am doing is go to the small claims court and for a £25 fee sue them as its obviously not fit for purpose - by the way there's no one to talk to and no way to sent this feedback to apple direct!
lousy and expensive time wasting gadget when its broken

Ipod not recognised in ITunes. My solution (try this - worked for me!)

Hello. i had IPOD 30GB vid for Xmas and have spent 3 days surfing through info trying to find out why itunes did not recognise it!
I could see it in my computer but not itunes. I tried everything - and I mean EVERYTHING. I reinstalled, rebooted, restored reset etc etc! We had 2 IPODs to install so we knew it couldnt be a total hardware failure as both were doing the same thing.
Sorry if this is too basic for the techie people but I needed these instructions!
My problem was that Ipod was recognised as the C drive. Im not sure why this caused such a huge problem but there was a simple solution.
Following installation of software (inc new version from website) open Itunes. If your IPOD is not showing up in Itunes, (be patient though - it sometimes takes a few minutes) please try this first!
Open MY COMPUTER and wait until IPOD is showing in there (again - it sometimes takes an inexplicable amount of time - but be patient)
Click on START icon,
Right click on MY COMPUTER,
MANAGE,
STORAGE
right click DISK MANAGEMENT
ALL TASKS
CHANGE DRIVE LETTER AND PATHS
Now change the IPOD drive to a letter after L (I used Z for one of the IPOD and X for the other to be on the safe side!) You need to do this for EACH IPOD you want to plug in.
Now close this down - reboot your machine and start again.
Open Itunes and be patient. It sometimes takes the system up to 2 or 3 minutes to recognise the IPOD is connected.
Good Luck!

I was experiencing the same issue and tried the standard install/re-install steps. I also played around a bit with the msconfig soultion but unfortunatley this didn't work for me.
On one of my other machines I just finished configuring a Shuffle for my kids. It required me to install a later IPod updater (iPod Updater 2005-11-17). You can find it at http://www.apple.com/ipod/download/
This seemed to do the trick for me. Goodluck

Ipod not recognised in Itunes or Updater

A few days ago when trying to update my ipod it said it had failed, then itunes wouldnt find the ipod. Usually when this happens i remove the ipod, and reattach it. This time it stopped working, now whenever i try to turn it on it shows me the folder and "!" for a second and shuts off. When I attach it to the computer is shows me a smaller no entry "do not remove" sign, like it has fallen back to older software, even though the ipod came with the last version before the 10/01/06 update.
Itunes and Ipod updater does not recognise ipod, but when i put it on disk mode, my computer does. When i try to go on ipod in my computer it tells me i need to format. Should I format? What should i do? I cant update or restore software as updater doesnt find ipod.

Don't format. If your computer recognises your iPod, that's all that matters.
Try this. You need to go back to updater 1.0. The most recent version is a dud.
Before you do that, all of you reset your iPod.
1) Slide the lock button to ON.
2) Slide the lock button to OFF.
3) Press 'menu' and 'centre' button together for several seconds.
4) Follow the instructions.
If your iPods are vaguely functional, you should be able to restore to the previous updater.
1) Uninstall the 1.1 updater from your computer.
2) Install 1.0 from the CD that came with your iPod.
3) Plug in your iPod.
4) Run the 1.0 updater.
5) Resync with iTunes.

Ipod not recognised by itunes after restore

what do i have to do to get it recognised by itunes again after restore??? all help needed

Try this. With your iPod connected, reset it. It may take several attempts. Also, try connecting to a different port.

My ipod not recognisable by itunes i have tried everything suggested by app

ok, here is how it started. i wanted album art in my ipod, so i searched the web got all the album art i could and put in each album stored in my itunes. everything was going smoothly when it came to one particular album and from tat time i m having this problem. when i connect the ipod the "do not disconnect message" is displayed and it never goes away and itunes isnt opening either. when i open itunes the ipod is not displayed. and i have to disconnect the ipod with the "do no disconnect" still on. will ther be any problem pls help.....

my ipod is not displayed in itunes... so i have to shut down my comp everytime to disconnect my ipod. everytime i connect ipod to the comp, the do not disconnect message appears on the ipod, but my ipod is charging but it s not displayed in itunes. i m not able to manipulate my songs. i have been hearing the same set of songs for a lnog time..

Iphone/Ipod not recognised in Itunes

Hopefully someone can help here. I;ve never had a problem with this. All of a sudden my itunes doesn't recognise the ipod touch or my iphone 4. I'm using a dell laptop with windows vista.
I've tried all the steps on here and uninstalling itunes and reinstalling it but still not working. The iphone is only getting recognised as a camera.
Can anyone give me an idiots guide on how to sort this as its driving me mad!!
Many thanks
Andrea

For Windows: http://support.apple.com/kb/ts1538
For Mac: http://support.apple.com/kb/ts1591

IPod not recognised by iTunes & Playlists missing

Part 1;
iTunes no longer recognises my iPod - I've tried a few things to fix this (including removing & reinstalling iTunes) but have had no luck
Part 2;
there are no longer any Playlists on my iPod.
This seems to have happened as a result of an aborted attempt to install the latest iTunes update. The iPod was connected at the time.
So firstly I need to be able to get iTunes to recognise my iPod (the laptop is recognising the iPod).
Then I need to restore my playlists (& play counts etc). The music on my iPod is not the same as the music in iTunes so to sync from there isn't a solution.
The iPod is a three year old 60gb photo. The iPod itself did have around 13,000 files & when I check the properties whilst connected to the laptop these do show, however on the iPod's own 'about' list, only around 7000 are shown.
Any help greatly appreciated.

i bought a new iPOD classic and thought i would simply be able to sync my itunes into it. But no - i have been able to manually put on 3000 odd songs but have another 7000 to do - and now my iPOD keeps getting disconnected with an error message saying folder ( or file ) not found and error number either 162 or 172 - can anyone assist ?
D

Ipod not recognised by ITunes - have tried everything

Hi all
My Ipod was running smoothly with Windows until a few weeks back. I've gone through ALL of the procedures suggested (that I could find anyway) and none have worked. I tried to completely reset the IPod as all else has failed and I can't even do that. I try to open the updater and it just freezed whenever the Ipod is connected (so obviously I've not been able to try updating it either). I have the newest version of updater and itunes. Windows recognises the Ipod as a Removable Drive F and freezes if I try to open it. Sometimes I get a message saying it's not formatted but Windows won't format it anyway if I try. Any help??

Ugh. I just got my iPod today. Im really happy, but insanely mad right now.
Recently in the past I got a few USB Flashdrives for my computer. I tried all of them, and every time I installed the USB Mass Storage Device, it gave some kind of warning about how it did not have a Windows Logo, and it wasnt approved to use. It gave me the choice to either continue the installation and possibly destabilize my computer, or Stop the Installation. I continued and didnt think anything of it, and wouldnt you know it, all of my programs were frozen. So I uninstalled it, and now everything works fine.
Now Im having similar problems with my iPod. When I go to install my software for iTunes and my iPod it installs all of it until it gets to the "Publishing" part and then warns me that it isnt approved by Microsoft, and it doesnt have the logo. It says it could severely harm my system etc. I continued anyways, and guess what? Everything is frozen. So I uninstalled it, and took a different route. I stopped the installation the next time, but it continued anyway. I got iTunes up and running, but when I plug my iPod in the USB port it wont even show up in iTunes, let alone on My Computer...Can someone please help? Ive been working on this for over 4 hours now...Im tired. Any help would be greatly appreciated...

Ipod 'charging' issues & ipod not recognised by itunes/laptop

Hi
My ipod was working fine until last week when it appeared to have no battery. Now whenever it is being charged it is always in a 'charging' status despite the fact that it can have been charging for hours and should be fully charged. Also when I unplug it, the screen constantly displays the charging or charged symbols despite not being connected to any power - it does not seem to switch off completely anymore. Sometimes I will charge my ipod for hours and my ipod screen says it is charging but then as soon as I unplug it from the power my ipod suddenly has not battery. Also, my ipod is now not being recognised by my computer or itunes. I have installed itunes 10 so I am not sure if this is an ipod classic compatibility issue.
I hope that my post makes sense!! Has anybody else had any of the above problems??
allie

First thing to try is a reset of your iPod.
Turn the Hold switch on then off again and then press-and-hold the Menu and Select (centre) buttons until the Apple logo appears. This can take about ten seconds for the logo to appear. The iPod will then reset (which can take a couple of minutes or so).
Has a reset corrected the problem? If not, perhaps the battery has reached the end of its useful life. How old is the iPod?
After a few years (there is no exact number) the battery will wear out and not accept charging any more. Whn it gets to this point, the option is to replace the battery using either Apple ioor a third party, or consider buying a new iPod.
Phil
Message was edited by: the fiend

Ipod not recognised by itunes

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