IPod not recognized by computer - folder icon

Hi.
I have a 3rd generation iPod that displays the folder icon with the exclamation mark when I try to start it. If I hook it to my computer, the icon changes to the "OK to disconnect" message, and it indicates that it is in "Disk Mode". If I disconnect, the iPod freezes and, when resetting, the cycle starts over.
I would like to restore the iPod but, unfortunately, my computer never 'sees' it (neither in iTunes nor as a disk), so there is nothing I can do to bring it to a point where I can try to do something with it.
Any suggestions will be appreciated. Thanks.
Xis

Well start with these articles and see if that gets you anywhere (this is my canned response, so some links below you may have already referenced in your post)...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Cheers,
Patrick

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