Ipod not recognized by windows or itunes

OK here's a humdinger: my ipod used to be recognized by my computer (meaning Windows XP), but then abruptly stopped in a catastrophic meltdown that completely wiped my ipod of everything -- didn't even show the menu. Fastforward, ipod is replaced. Windows will still not recognize it -- most of the time. The toolbar says USB device detected and hardware installed and ready to use, but the message that it's not recognized by Windows still appears. Now I said it was recognized sometimes. When it magically is (this is my only description for it because there is no apparent reason), and this is rare, usually after the computer has been turned off for awhile, the ipod will sync through about a fifth of my library then quit. The "disc cannot be found" message appears, and Windows stops recognizing and I'm back to square one. One would think that I now at least have a fifth of my songs on the ipod. Nope, just one for each time this has happened (being 2). Please do not respond with anything having to do with updating or uninstalling/reinstalling drivers, disabling USB 2.0, searching for E:\ drive, Windows Update, the whole appleipod.bat thing, updating itunes, or scanning for new hardware as I have tried these and a few other solutions. I'm just wondering if I'm completely, well, you know. Thanks for your time.

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5th Gen Ipod not recognized by windows or itunes. Have tried it all. Any Ideas?

Hello everyone. I have a 5th generation Ipod I recently purchased that I'm having what seems to be an common issue. When I connect the ipod to my computer via USB, the Ipod is not recognized in windows or Itunes. Occasionally the Ipod will charge when connected but not always. Though this is the same for the old wire I used and the new one I purchased today. Even when shown charging the Ipod is not recognized and there is no noise that a device has been connected. I have tried the 4 R's (without Restore) which I can't do, chaninging the drive letter, disabling start up software,uninstalling and reinstalling all Apple Software. I have tried connecting to another computer and have gotten the same result. When I check the diagnostic screen on the ipod it shows that a usb cable is detected. I have upgraded all my driver software, disabled and reenabled them. I'm almost 3 hours from the nearest store so that it out of the question. I'm curious if anyone has any other ideas and will try anything you think might be the issue and fix. Thank you for time.

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Folder Warning, iPod not recognized by Windows or iTunes

Okay. My other computer froze up while the iPod was in "do not disconnect" mode, and I simply could not get it to shift out of that, so, I disconnected it.
Still stuck in that mode, even after being disconnected, so I reset it (held down the menu and select buttons), which apparently put it into disk mode. I can't access any menus, play any music, anything like that. All I get is the Apple logo and an icon of a folder with a warning triangle.
I've tried connecting it to my computer - Window's won't recognize it, and it doesn't show up in iTunes, just makes iTunes freeze. While connected, it goes back into "do not disconnect" mode, but as I can't eject it from Windows or iTunes, I have no choice but to simply pull the plug, at which point it then gives me the check-mark "okay to disconnect".
I've tried repeatedly to reset it with the various menu-select-play button combinations. I have tried letting the battery die and then plugging it back in. The troubleshooting guides here on Apple.com suggest Restoring it, but as iTunes (the newest, most updated iTunes) won't recognize it, I have no options or menus within the computer to choose to restore it.
Help?

Okay. Thank you for your continuing attempts to answer my problem. The iPod is already in Disk Mode, though I'm not sure this is really the mode I want to be in, as neither of the computers in my house are recognizing it. I tried the iPod Reset Utility, but it too sits there with a greyed-out "Reset" button as if no iPod is connected.
I have taken a look at the iPod Service site, but as mine's a bit older and not under warranty, it would appear that I can't get free service directly officially from Apple. I'm going to try talking to people at the local Apple Store, if their Genius Bar schedule isn't all booked up.
Thanks again, and if anyone has any more ideas, I'd appreciate them.

5G iPod not recognized by windows or iTunes

I have had my 5G iPod for a while and this morning I plugged it in and it worked fine. Later today though I plugged it in to charger and it just sat there not recognized by iTunes or Windows. I figured it just needed to charge a little since it was totally dead. It has been there for a few hours now just charging as if plugged into an outlet. The fact that it is charging via USB shows to me that a) The USB cable is fine and b) The USB port is fine. I have also tried the 5 R's listed in the Apple Knowledge Base. I also tried going into Disk Mode and right away it goes to 'OK To Disconnect'. What can I do to get my iPod to be recognized again?

Maybe you've already seen this, if not it may be of help: iPod missing in My Computer and in iTunes

IPod not recognized by Windows or iTunes....I've tried everything...HELP!

When I connect my 30GB iPod (5th gen) to the PC's usb port, Windows or iTunes doesn't recognize it. I know the iPod's dock connector is working because it charges when plugged into the usb port and it also works when connected to my car stereo. I think the problem may have started after updating the firmware to the latest version. I have tried the following things and it still doesn't work:
1) Five Rs, except I can't Reinstall and Restore because the iPod isn't recognized by iTunes
2) Updated iTunes
3) Restarted ipodservice
4) Tried a new usb cable
5) Tried 2 other computers
6) Tried different versions of iTunes
7) Tried using MediaMonkey or Anapod
8) Disabled "Allow the computer to turn off this device to save power" for all USB Root Hubs on my laptop.
9) Deleted the 2 registry keys HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
I'm running out of ideas! Please help!

I restarted "ipodservice.exe" from the Windows Services control panel. It's one of the suggestions from the Apple website. I didn't try installing iTunes from the installation cd, I just downloaded the latest version from the Apple website. Maybe I should try that.
I have a Dell Dimension 1.6GHz Pentium-4 running Windows 2000. I also tried it on a Dell Latitude D610 laptop running Windows XP Pro, but it still doesn't work. I don't think we have the same problem. It sounds like your problem is with your computer, not your iPod or iTunes.

Ipod not recognized by windows or itunes+ more

i have a ipod nano and it is recognized by itunes but i recently got a ipod 20gig(scroll wheel). when i plug the new ipod into my computer or my friends computer, it is not recognized by itunes or windows. i have put it in disk mode and then plugged it in but it is recognized by windows for about 5 sec and then it disapears.
i have not been able to use this ipod at all because it has been doing this since i have had it. It is a refurbished ipod so im not sure if that is part of the problem or not.
thanks in advance to anyone that can help
Windows XP

Recently I used my ipod at work all night, just like normal. After work on the way home, like normal, I plugged it into my aux port on my car's head unit, and plugged it into power. 10 minutes later, in the middle of going over Ortgea Highway(hiway 74 between Orange and Riverside Counties), it just suddenly stopped working. When I plug it into any of my computers at home, nothing happens, it is not recognized or seen. When I plug it into power, it displays either a "sad ipod icon" or a battery with exclamation mark(!) icon. I have brand new power adapters both for the car and home, plus brand new usb cables, thinking that would help. It hasn't and now, since I opened those packages, I am out that $$ and ******. Since I received this unit as payment for electrical services rendered, I have no idea how old it is. Does anyone have any ideas? ([email protected])

IPod not recognized by Windows or iTunes, troubleshooting didn't help.

I have an 80 gig iPod classic. When I plug it into my computer it is not recognized by either Windows or iTunes. However, it does charge while connected. I have gone through every troubleshooting tip on the Apple website and nothing has worked. The only thing I was unable to try was restoring it because it needs to be recognized in iTunes in order to do so. Any suggestions?

I had the same problem.......
OK, after 8 hours.. It worked..... I was installling and uninstalling only itunes 9 but not all the apple components in my computer....... uninstall itunes 9 and all its components: Apple Mobile Device Support, Apple Software Update, Bonjour, iPod for Windows, iTunes, QuickTime.
Under the folder c:\Program Files delete the following folders:
Apple Software Update, Bonjour, iPod, iTunes, QuickTime
Search for any hidden folders named "Apple Computer" or "Apple" These may appear under AppData or Local/AppData, Delete these folders.
Restart your Windows machine and install itunes 9 and quicktime again..... good luck!!!!!

IPod not recognized in windows or iTunes

I am so frustrated! I have a 5th generation iPod with video and I've read everything posted about the topic and I still can't use my iPod. When I connect the iPod to my PC, nothing happens. It is not recognized in iTunes or on my computer. I just want to be able to use my iPod and I don't know what to do about it. Can someone please help me?

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
Universal Serial Bus Controllers:
Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

Songs disappeared - iPod not recognized in Windows or iTunes

Hi, I have had a 5th generation iPod for 8 months now and have a big problem:
After I charged it in a wall plug, all the songs disappeared from my iPod. It has happened to me once in the past but the songs then reappeared... don't know how that happened. Now, songs are all gone and Windows and iTunes won't recognize my iPod. I have reset it and since then, the screen keeps changing from the main menu to the Apple logo and then back to the main menu. My iPod will then be recognized in Windows for a few seconds, while the main menu is displayed on the screen, and then disappear. I have put it into disk mode and only then will Windows recognize it, but not iTunes. I have then restarted the iPod Service via Computer Management but once I reset my iPod to remove it from the disk mode, it continued changing from the main menu to the Apple logo. Since the problem seems to be with my iPod and not with iTunes, I have not tried to delete iTunes and reinstall it.
Thanks for your help!!

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
Universal Serial Bus Controllers:
Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

IPod not recognized by Windows or iTunes- Please Help!!!

I have had my ipod mini since last summer and so far it has worked flawlessly. However, recently, when I connect my iPod to my computer, it does not charge and is not recognized as being plugged it at all.
The iPod displays a battery icon although it does not move. I read on the site that this is because the battery is low and needs up to 30 minutes charging time for it to be recognized. However, I have had the iPod plugged in for much longer than this and it still is unrecognized.
Also, every once and a while, the display shifts from the static battery icon into the APPPLE icon. Along with the icon, the iPod itself makes a strange mechanical noise. It sounds something like "doo-di-doo-di-doo-di" Then it displays the SAD IPOD icon with the apple.com/support/ipod website underneath, before starting the cycle over again.
I have tried everything on the site, including putting it in disk mode (which didn't work).
Is it perhaps an internal problem? I don't understand why a perfetly good ipod would stop working all of a sudden. It is still covered by the warranty it came with on purchase, so if it needs fixing, will apple fix it at no cost?
Any help is appreciated!!
Windows XP

If you have tried everything in these articles, then it needs service.
iPod battery doesn't charge.
Sad iPod icon.
What does this picture on my iPod mean?
PC doesn't recognize the iPod is connected.
The sad iPod icon is usually indicative of a hard drive problem, and if under warranty will be repaired/replaced free of charge, although after 6 months of the warranty has expired there is a handling charge.

Ipod not recognized by Windows or ITunes (Ipod updater)

My Ipod Nano was being charged when my 2 year old hit the reset button on the computer. After the computer rebooted I found out what happened. Now my Ipod just flashes the Apple logo . . . it does nothing else. Neither windows nor Itunes recognizes that it is connected to the computer. I have tried the 5Rs, but it will not reset (holding down the menu and center button appears to turn the Ipod off, but when you release the buttons the logo starts flashing again). Is there anything that can be done before I go through the hassle of sending it into Apple for repair?
Ipod Nano Windows XP Pro

That is EXACTLY what has happened to mine. I have been on web tech support for 2 days; nothing works. I called Best Buy and talked to tech guy: explained the problem to him and he said it was a hard drive gone bad. He also said that Apple changed their policies and does not still allow them to do any more than just reset the iPod; otherwise it has to be sent back to Apple.
If you get an answer that really helps, I'd love to hear it!!
[email protected]

IPod not recognized by windows after iTunes update

After my iTunes 6.0 update, my computer (running on Windows XP) suddenly won't recognize my iPod. It says "Does not recognize USB device," and "no driver found". When I connect my iPod to my laptop (which still has iTunes 4.0 installed) it is recognized fine. What should I do? There are some songs on my PC that I do not have on my iPod, and I don't want to lose them by completely uninstalling iTunes. Help!

Oddest thing happened...I have actually redownloaded iTunes and clicked repair before, and it didn't work. But I just did it again and suddenly my computer recognized the iPod again. It did give me some kind of error talking about how the playlist count was corrupted, but that doesn't bother me very much since I can connect and update again.

Ipod not recognized in Windows or iTunes, downloaded updater is invalid

I had to replace my ipod click wheel hard drive but the firmware updaters from the Apple site do not work. I understand these updates are now via itunes but my ipod is obviously not recognised there as it does not contain the ipod software. PLEASE can someone help as otherwise my ipod is useless?!
With thanks

this is the error message I get when I run an ipod diagnostics:
iPodService 7.0.1.8 is currently not running.
iTunesHelper is currently not running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6L160M0_________________________BANC1G10
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
IDE\DiskMaxtor6V160E0_________________________VA111630
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [1,0]
USBSTOR\DiskApple__iPod___________1.62
Universal Serial Bus Controllers:
Intel(R) 82801GB USB Universal Host Controller - 27C8, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC, PCI bus 0, device 29, function 7. Device is working properly.
IEEE 1394 Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 5, function 0. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 0, function 2. Device is working properly.
OHCI Compliant IEEE 1394 Host Controller, PCI bus 5, device 2, function 0. Device is working properly.

IPod not recognized in windows or itunes please help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

I am having the same issue - iPod connected to both my PCs previously but now neither computer nor iTunes recognize it. Please help.

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2

Ipod not recognized by windows or itunes

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