Ipod not seen on computer or iTunes, and has no icon while loading...

my iPod Video 30GB has worked fine on my PC since I got it, and everytime I plugged it into my PC, the iPod screen displayed the message "Do not disconnect the USB cable". Just some few days ago, the message was not displayed at all, and the iPod was not seen on iTuned or on My Computer. The iPod still gets recharged, but it does not show up, and does not display the "Do not disconnect USB cable". I have connected the iPod on my a mac and it worked perfectly fine even though my iPod is Windows Formatted. But it just does not work on the pc anymore. please help! I have tried so many things but nothing seems to work!!!!

Try this link it regarding your computer recongizing your iPod as a network drive
http://docs.info.apple.com/article.html?artnum=93499

Similar Messages

Ipod not seen by windows or itunes

Hello, I'm totally frustrated and have been searching for hours. Please someone help.
- Nano 8 gb
- Windows xp
Neither Windows (my computer) nor Itunes sees my ipod. Ipod is working fine: did the menu/select thing, cable is good.
When I plug the ipod in the usb port I hear a bleep and I get a message bottom right "new hardware found ipod"and the icon is a usb cable. Ipod is not in My computer window. Ipod is not seen by Itunes
Tried Device Manager/I see Ipod with a ? Yellow. If i right click on it and do update driver the ms computer management system crashes and sends error report.
I tried dowloading the USB driver and placing it in the directory, but I got stuck because there is no windows/inf directory. I tried to update the usb driver with the same ms crash.
I'm completely frustrated, please can someone help me.

I was having the same problem the other day. I'm not sure what it was but I think it has something to do with the i tunes and i pod 1.2 update.
What I did was:
1. Uninstall i tunes
2. Restart my computer
3. pluged my ipod in a slow usb line
4. waited until my pc recognized it in there. It took a little while.
5. re installed i tunes from apple.com
6. waited until i tunes recognized my ipod
7. updated my i pod with my library it took a long time because i was in the slow usb plug.
8. re plugged my ipod into a 2.0 usb line
9. i tunes recognized it.
10. I then updated my ipod to the new 1.2 version
11. The problem started happening again
12 I repeated what I did before and now it is working.
It was very frustrating! I hope it works for you.1

40GB 4th gen iPod not seen by PC or iTunes

I can't get my 40GB 4th gen iPod to connect to iTunes or even be properly seen by the PC (i'm running Vista). The firmware is the latest version.
Not sure what else I can do to get it to connect to iTunes. My sister, running XP, couldnt get it to work either.
Have tried re-setting it, but that had made no difference.
Any ideas? Thanks, Jen

hi i have a 3rd gen ipod whichh i have similar problems when i upload it onto my pc running vista! i have no problems when i attach ipod to my laptop and work pcs which run on xp2. im thinking its a problem with vista as it says my ipod needs restoring or is corrupt and the ipod appears in my computer then disappears!i have also had problems when trying to upload music to my ipod on vista and itunes and my ipod hang! xp2 pcs say there is nothing wrong with my ipod!
I aint had problems with my wife's ipod nano so could it be a ploy by apple to get owners of older ipods to buy new ones???

Ipod isnt seen on computer or itunes...updater trouble

well i was putting new songs on my new ipod and my computer froze....then all my songs were gone and my computer or itunes couldnt see my ipod...i tried the new updater and now everytime i connect my ipod my computer slows down and ipod is seen as removable disk...i try to click on it and my computer just freezes..i also tried older updaters but my ipod freezes the program and im not able to update or restore it...what can i do...please help i just got it and im having trouble....

Try this link it regarding your computer recongizing your iPod as a network drive
http://docs.info.apple.com/article.html?artnum=93499

IPod not recognized by computer or iTunes

So, this seems to be a common problem. When I connect my iPod to my computer, the computer nor iTunes recognize the laptop. I've tried connectivity tests and it can't detect the iPod. However, the USB port does recognize other devices. I've tried the 5 R's Apple suggests. I've tried other methods from changing registry values to loading older version of iTunes to no avail. When I run the diagnostic tests, here's what I get:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. MXC051
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2008-01-01 23:42:56.
Video Display Information:
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
** iPod Connectivity Tests **
iPodService 7.5.0.20 is currently running.
iTunesHelper 7.5.0.20 is currently running.
Apple Mobile Device 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod with color display running firmware version 1.2.1
Serial Number: 2Z6060XKTDS
However, it still charges when connected to the laptop and it charges when connected to the AC adapter. I've forced it into hard disk mode, and still nothing. I may take it to the Apple store this weekend, but any other ideas?

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not recognized by computer or itunes GETTING FRUSTRATED

My ipod nano 3rd gen. is not being recognized by my computer. Everything worked fine, then plugged it in to my laptop one day and all I might get are 3 beeps, but nowhere in my computer is it shown that it is there. Ii have tried reinstalling itunes, the "5 R's", rebooting my computer, nothing is working. I am finding more and more posts of people having this trouble, and nowhere have I found that apple has actually offered a solution. Does any one have any ideas on how to fix this? It would really be nice to be able to sync and charge my ipod again.
Thanks for any help you could offer.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

Ipod not recognized by computer or itunes plaese help

Hey I have had my ipod since last december and around april it stopped working and responding to my computer. it does charge but now it can only hold a charge for a certain amount of time. Can sum one help me?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

HT1459 ipod not recognized by computer or itunes, in recovery mode

Hi,
My problems started when I wanted to install and use "NOOK" my OS of 4.3.3.1? was said to not be compatible with the addon!
I was trying to add it via wifi because my computers kept failing to recognize or connect to it, neither did itunes.
I then wanted to upgrade the os to 5, which is the most current, I think.
My computers and itunes failed to recognize the ipod touch.
I kept trying and finally tried a system restore. That did not work either. I tried other machines, that also did not work.
I then reinstalled the operating system on my main system and installed itunes then connected my ipod touch version 2 i think.
The computer and itunes still failed to recognize it.
I then tried to do a factory reset, this erased the ipod and set it to an itunes symbol with the connection plug and wire showing as an image.
Now it is still not recognized and I cannot get it to work normally.
Is there a way to get it functional again?
Thank you for your time and assistance.

Hello Triguy60,
Thank you for contacting Apple Support Communities.
The following article have information that would be useful in sorting out your issue with the iPod not being recognized:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151
iPod nano (5th generation) Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/nano5gen/
Regards,
Jeff D.

IPod not found by computer or iTunes

about a month ago my iPod nano (3rd gen) just stoppoed working out of know where, and then all of sudden it came back on about two weeks later. Ever since then it has not showed up in iTunes or as a device on my computer.

I am no expert but I think many of the problems of getting the Ipods to talk to PCs (especially XP and Dell machines) is may br due to the problem that apparently some PCs can only recognise one USB2 device at a time (eg Dell 5100 with XP) - apparently most USB devices are USB1! It was only by unplugging my USB2 wireless connetcion that my Ipod started to work, before I tried this all I kept getting was 'Unknown device'. Looks like some printers are also USB2 so unplugging it solves the problem. I must confess it is a complete mess as 1000's are on forums reporting the same problem. I guess Microsoft will blame Apple who will blame the PC makers and its us who suffer.....

Ipod not recognised by computer or itunes...

My ipod nano has been working fine now for 7 months until a couple of days ago... the problem is that when i plug my ipod into the computer it doesnt get read by my computer or by itunes...there is no "do not disconnect" screen and there is no usb actually read at all..it comes up with a little charging icon (the lightning on the battery) yet it does not charge...
i have been reading several of these posts and by the looks of it it is a very common problem that hasnt been completely fixed...ppl are spending hours trying to reconfigure their computers, resetting the ipod and itunes, fiddling around with their usb ports to no avail...
the strange thing is that my brother has an ipod nano aswell which works perfectly fine on all of our computers and mine wont even read... therefor it cant be a problem with my computer because his one has no problems!
i have none of my songs on my computer at the moment because it was recently reformatted so the only copy of my music i have is on my ipod and cds.. id prefer not to reset my ipod but it looks like i might have to to get this sorted out...
pls help if u think u know what might be wrong...
xo steph

The solution 2 ur problem is the ipod 5R's . u will need 2 reset ur ipod and if possble reinstall de ipod and itunes softwares. but first u will need 2 try reseting ur ipod , it will not delet the songs on ur ipod, it refreshes ur ipod. try that first. move de hold button near de earphone hole. it has a red sign. move that switch back and forth about three times and press de select button (middle ) and the menu button all at de same time , then hold dem both until u see de apple logo appears (apple sign). the release all buttons, ur ipod is reset. if this work then do the 5R's.to know wat de 5R's are go to apple.com and u will see it at de left hand corner of ur screen. it is five steps that will correct any problems u r having with ur ipod. it should correct them. it involve resetting ur ipod, restarting ur computer, reinstalling ur ipod and itunes softwares and runing de updator files, and all that. try it, if that dont work it means u will have 2 send the ipod 4 repairs.

IPod not recognized on computer or itunes

I've read every article and FAQ on this site and have completed the 5 R's and I still cannot get iTunes or my computer to recognize my iPod. I have a 10G touch wheel that, with the exception of horrible battery life, has worked well for the past 2+ years. But now, whenever I connect iPod to my computer, the battery begins charging and nothing else. Can anyone help? I'm pretty frustrated.
Dell Windows XP

I had the same trouble and spent about an hour on the phone with Apple support before I discovered my own solution. My computer is used in a network environment, and the F drive letter was already assigned. I disconnected F drive, then plugged in my iPod - problem solved. Seems the iPod wanted F drive. Though my computer recognized the iPod in Device Manager and the system tray, it was not being displayed in My Computer or iTunes.
I discovered this solution when I logged on to the computer with a local account instead of using the roaming profile used at my work place. That gave me the clue that iPod was looking for F drive. Once I freed up F drive, my iPod was happy.
I hope this information helps.

Ipod not recognised by mac or itunes and won't restore

i think this is a very similar problem to everyone else but i can't find a helpful answer so i'm going to outline my situation to see if anyone can help.
to start with my ipod was ok, then when i plugged it in to load new songs on it my mac and itunes didn't recognise it. this has happened to me a couple of times before so i thought i'd go to restore it and updater didn't recognise it.
i decided to restart it to see if that helped but that only made the unhappy ipod appear, but what's more worrying is that it keeps resetting itself and you can hear the hard drive repeatedly fire up when it's doing this.
it also keeps showing the battery icon when it's not plugged into anything and when i do plug it in it wont charge.
last time it did something like this i left it for a couple of weeks and then it sorted itself out, but i find this very inconveniant.
i think i should point out that my updater and itunes software are up to date so they aren't the problem.
does anyone have any ideas on why it does this? and what i can do to fix it? i sent it off once and they actually sent me back a new ipod but now i'm out of warranty and cannot do this. any suggestions would be much appreciated as the support website is useless.
thanks ^_^

I had the same problem... where the updater software couldn't even recognise the iPod. I took my iPod to my roomates computer who doesn't have the latest iTunes installed and voila it worked fine... so I figured it must be the software.
I uninstalled all the software including iTunes and the iPod updater program. After I did that, I re-installed the software using the original cd that came with my iPod. When I did that, the iPod was restored and it now works.
If you are having this problem, and did this and it worked, do not try and transfer your music back to your iPod using the latest version of iTunes. I think there is something buggy with the latest update that is causing a lot of problems with people's iPods. I honestly have my iPod sitting in a drawer with no music, waiting for another update from Apple.

Ipod not seen on computer(s)

My ipod classic 80GB has stopped being recognised by any computer, so will not sync or charge. I have tried connecting it to various computers and various operating systems ( XP Vista and windows 7) but nothing happens. Friends Ipods are recognised by the same computers and Itunes. I have tried the 5Rs removed and re-installed Itunes and tried stopping and re-starting the AMDS.
The ipod does play , charges from mains adapter and will play and charge from my soundock and also the radio transmitter in the car so the connection itself seems fine
There was no obvious incident after which this started happening.
Anyone got any ideas

I am having a similar problem. I have tried different USB cables, but still have the same result.
As far as I can see the issue is that when connecting the iPod or other devices to my laptop, something appears loose either in the cable connection or in the usb connection. So when I move the computer, sometimes the USB connection is lost. When my ipod was connected & playing on my laptop, the connection was lost. When reconnecting, I get the message "USB Device Not Recognized".
Among the steps I tried:
+ making sure the cable connections & ports were clean with compressed air.
+ resetting the ipod
+ reinstalling itunes
+ restarting the computer
+ plugging into other ports
All of these have helped in the past, but not this time. One other thing I tried was plugging the ipod into my wife's windows 7 laptop, which said there were disk problems with the ipod. It gave the option to scan & repair the disk. But when her laptop was slightly moved, the connection was lost & the scan option never came back as I only got the "USB Not Recognized" error again on that machine.
Is there a way to correct the errors on the ipod caused by accidental disconnection while playing from the ipod on the computer?

IPOD not recognized my computer/updater/itunes

My IPOD was working fine until it froze. I went through the 5 Rs. It resulted in none of my music showing up on my IPOD (however the memory indicates that my music is still on the IPOS). ITUNES/Updater/My Computer do not recognize my IPOD. However my computer acknowledges the hardware when plugged in. Therefore I cannot restore it either. I have also tried it on a friends computer with the same IPOD and it does not work either. I have a 5G 30GB IPOD and have windows XP.

try to uninstall everything related to the ipod (updater, itunes, etc), then reinstall it
also before plug the ipod to the pc, reset it

Ipod not recognized by computer or itunes when not in disk mode

My ipod nano 6th gen. recently has stopped working. I am able to charge it for a short amount of time but have to reset the ipod everytime I go to turn it on. I wanted to update the software but when I plug it into my comp that I have previously updated this ipod on, it says that the device is not recognized. I followed steps on the support page and discovered that the ipod is recognized as a device and as a ipod in disk mode but when I reset the ipod back to normal mode it is once again not recognized. I don't have a problem with my comp or itunes when I connect my iphone or ipod touch so I'm trying to figure out how to get the ipod to work. any suggestions.

I have kind of the same problem with my 60gb ipod with colour display.
everything was working fine up until last sunday when i plugged into my laptop and I got the 'folder with exclamation mark' icon
i reset it and put it into disk mode but when i connect it to my laptop it doesnt turn up on itunes or windows. occasionally it will appear then disappear again so i can't restore it to factory settings.
i did manage to get it to appear in itunes and click on the restore button but i got the message that it couldnt be restored and there was a problem with the 'firmware' but before i could try anything else it disappeard from itunes again.
i have been told that the problem may be with my USB cable so i will buy another one at the weekend but if that doesnt work does anyone else have any ideas as i have tried nearly everything.
i personally think my ipod caught me looking at my friends new 80gb video ipod and got jealous!!!!!
Message was edited by: princesspurplehippy

Ipod not seen on computer or iTunes, and has no icon while loading...

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