Ipod not working at all...all of a sudden

I had my 80 gb Ipod video, 5th generation for about 2 weeks. It has been working fine up until yesterday, when all of a sudden I was in the middle of a song and I pressed menu to go back, but it wouldnt go. So I simply restarted it, and it was working fine. Then today, the same thing happened, except this time it wouldnt restart. So I pressed menu again, and about 30 seconds later it responded to my command. Then I would press several buttons, and it would take about 30 seconds before it woudl do what I would press. So I finally decided to let it sit for a while and maybe "process" or whatever it needed to do. So i decided to go to shuffle songs, and it (after a little while) went to the now playing section and showed the first song and the play button up top, but there was no audio, and the second counter wasnt going, however it was shuffling through the songs every once in a while... So I decided to turn it off, and it wouldnt turn off, and after holding the off button and releasing, the battery monitor would drop significantly. So after several attempts to shut it off and try different things, I decided to leave it alone for a little while until I got home. I got home and it was off, and I turned it on and the little sad face thing came on telling me to come here. So Im hoping someone can help me. I plugged it into my computer, and ITunes does not recognize it, neither does my windows explorer system. I tried the 5 "r's" and they arent helping. I took it back to circuit city, and he said I would have to contact customer support or whatever, but its to late for that since they are closed. I am hoping one of you can help. Feel free to ask any questions, I am trying to be as descriptive as possibnle, but I am new to the ipod, so I dont know alot. Thanks for your help
Jeff

I tried what the page said previously and even again, and it hasnt changed anything....that page shows the ipod in the menu...mine is not even in the menu, it just keeps rebooting and going into the sad face. Its doing that even when I am not pressing anything, and it also does that when I try to force it into disk mode. Thanks for your tiem...
Jeff

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Did you download and install the latest version of ITunes over the existing installation?
http://www.apple.com/itunes/download/
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Alright.
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arrg, i hear that lol
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http://www.apple.com/support/ipod/five_rs/
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http://docs.info.apple.com/article.html?artnum=93651
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3. Try to wait 30 minutes while iPod is charging.
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5. Try another known-good FireWire or USB port on your computer .
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http://www.kokopellimusic.us/KM_instructions.htm

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