IPod Screen Issue

I recieved my iPod 3rd Gen. brand new for Christmas. I opened it on Tuesday, Jan. 6th, and set it up with iTunes. I also recieved an iTunes Gift Card, so I tried to download a video (with no success - it would download 270MB/1.18GB and stop). I have already resolved this issue with iTunes tech support. However.... When I took my iPod to school on that following Thursday (the 8th), I used it in the morning with no problem. I put it away in a safe place where nobody could access it for my lunch break; after lunch, I took the iPod to listen to it again, and the screen was just as it appears in the picture located in the link below.
http://i127.photobucket.com/albums/p143/pinkpengee/ipodbroke1.jpg
Does anybody have any suggestions as to what I should do, or what the problem is?
(Note: I did not do anything out of the ordinary to my iPod - no extreme temperature exposure, I didn't drop it, I didn't put pressure on any part of the iPod, etc.)

as long as you have all your files on your computer, i can't see any reason not to try restoring it. i can't imagine anything else you could do in that situation to restore the screen as it doesn't look like a common problem.

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