IPOD seen as two drives(USB Mass Storage & and Dell USB )

My IPOD classic has not worked properly since I updated my OS to Windows XP. At first the IPOD was seen as two different USB controllers (Apple USB Driver, and a USB Mass Storage Device) I've gone through every troubleshooting article on the apple website. After downloading a hotfix, my computer recognizes the IPOD as an IPOD but it doesn't connect to itunes long enough for me to restore it. It automatically disconnects after being plugged into the computer. If anybody can help, please, please please let me know.
Thanks.

I just purchased an ipod classic 120GB and after downloading itunes to the computer I can no longer use my DVD/CD drive as the ipod is using that drive now, which is the E drive on my computer. I noticed that if I uninstall itunes I get to use my DVD/CD drive again. I do not know what next to try either. So my ipod is seen as a mass storage device, I need help too, can anyone help?
zndrsmith

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