Ipod shows in itunes, no option to sync, restore, or anything?

this is not my screenshot, just somewhat of what it looks like. it shows the device on the left, and if i right click it, the only option is to Eject. and on the right is somewhat it shows when i connect the Ipod Touch
so, the problem is, when i connect my ipod touch to Itunes, all that itunes shows is a screen like this, it says IPOD in big letters on the right, and when i right click my ipod touch under the device list in itunes, the only option is eject. i had my friend restore it over the weekend, and he didn't add anything to the ipod, just a perfect restore to 3.1.3 where it was before, but i was having some issues with it, so i decided to restore it. but i called apple care and they wanted me to pay like 30.00 to fix it?  uhh no.. if there WAS a problem with syncing with my itunes if he did hook it up to his itunes, then wouldnt it ask me if i want to delete everything on the ipod and sync with the new itunes library? and if itunes can recognize my ipod, shouldnt it allow me to see all the specs and be able to sync and what not? i reinstalled itunes fully like 3 times yesterday and i have had no success in this. please help anyone. and by the way, im new here, and i love Apple:)
IPOD SPECS:
•ipod 1g
•Software 3.1.3
•New Restore
•fresh install of newest version of itunes.
•Only option is to eject ipod??

UPDATE: it says it cannot connect to itunes store?

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