IPod Shuffle 2nd Gen NOT Connecting to iTunes

I have a 2nd Gen iPod Shuffle that works perfectly fine, it connects to my macbook pro and charges and I can play the music that is on it but it will not connect to itunes. I tried uinstalling/reinstalling itunes, reset my laptop, reset the ipod but nothing is working. When I plug it in nothing pops up in itunes.
What can I do? Anybody have this problem?
I am running OSX 10.9.4
and iTunes 11.3

iOS: Device not recognized in iTunes for Mac OS X
- New cable and different USB port. Different conductors/contacts are used for charging and data
- Try on another computer to help determine if computer or iPod problem

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    http://support.apple.com/kb/TS1410
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    Hello eleanor118,
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    http://support.apple.com/kb/TS3572
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  • IPod shuffle 2nd gen not recognized in Mac either Finder or iTunes (but is detected and works perfectly fine on Windows)... i tried using iPod Reset Utility, but no luck...

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    Hey, I hear ya and can sympathize. I have the same
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    computer) and vice-versa. Apple support is clueless.
    This is very frustrating to say the least. Itunes
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    same computer. The difference is that when I first
    got the 'pod and used it with this computer (and
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