IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

Hello,
I have an iPod Shuffle 2nd Gen since a long time and it always worked perfectly. But now it has stopped working well. It has music stored inside and it plays it, it evencharges from the pc, but doesn't sync in iTunes, nor it shows up on Desktop. On iTunes the message in Italian says idt couldn't be identified and to reconnect the iPod and retry. I tried the Reset Utility but it says my iPod isn' supported even if it is a 2nd Gen iPod. The only positive thing is it shows up on System Profiler.
I tried also turning off the iPod for 5 seconds and turning it again on, but the issue is still there.
Have you got any suggestions?
Thankyou

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

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Ipod Shuffle (2nd gen) not working with iTunes 11.0.4

I have my shuffle set to Manually Manage songs, and can view and add to the Ipod through 'On this Ipod' but highlighting songs and hitting the delete key is not working to remove songs. The process works for my other Ipods including my Touch and Classic. I don't want to 'restore' my Ipod because some of the content is only stored on a computer that isn't working at the moment, I just want to get rid of some of it to make way for new stuff.

Actually it turns out I can't even add to it. It claims it's synced to another library (which apparently is true, being as it was last used with my Macbook Pro). Somewhat new question, How do I combine the two libraries, as it's all mine, just on two different computers, one of which doesn't work unless it's in Hard Disk Mode.

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
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If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

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Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

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i've been working on this for the past few days, and still no luck... iPod Shuffle 2nd generation (i know it's old).... not detected in my home MacBook... but works perfectly fine on Windows....
i tried using iPod Reset Utility, soooo many times... and i only had twice the luck of having it formatted... but even though it is formatted, it still isn't recognized in iTunes or even in Finder.... other than the 2 times of having it formatted using iPod Reset Utility, i had seen all the reuslts, like: Error ressetting the ipod blah blah: iPod has been reset, keep plugged in, until reset is completed blah blah: iPod has been reset, unplug and replug your iPod blah blah... etc, i have seen all the possible effects of iPod Reset Utility, but still no luck getting it recognized in iTunes or Finder....
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i badly need help... puhlease... (^_^)

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

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Hi guys,
My mum brought a iPod Shuffle 2nd Generation from Apple Store when it was top of its model. I use the apple charger that comes with it.
Some reason I have found it in a pile o' stuff and it doesnt show up on the Desktop or iTunes. I tried iPod Reset Utillity (it doesnt show up either),
and I installed iPod support off my old OS X install disc. I did the Reboot,Reset,Retry etc... but it doesnt work. I dont want to buy anything else.
Is there anything I could do?
My OS is: Mac OS X 10.8.2 Mountain Lion
iPod Shuffle: iPod Shuffle 2nd Generation (unknown year)

The Genius Bar at an Apple Store does not charge you, unless they do some repair work, and they won't do work on a 2nd gen shuffle at this point, only help with troubleshooting.
For example, in your case, the problem seems to be no connection, for power or data. That could be a problem on the USB port, on the USB cable, or on the shuffle itself. I think you've ruled out a bad USB port by trying multiple computers. You can't rule out a bad USB cable unless you have another shuffle to try with your cable, or you have another (known-good) cable to try with your shuffle. The Genius Bar probably has a cable they know is good. If your shuffle works with that cable, you have a bad cable. If it does not, then the problem is likely to be something in the shuffle, such as a bad headphones jack or logic board or something else.
NOTE: The short USB cable that is for the 3rd and 4th gen shuffle will fit on a 2nd gen shuffle, but it will not work. The connector is different. But there are similar looking third-party cables that are made for the 2nd gen shuffle.

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Thanks

Does the iPod connect to other networks?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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My iPod shuffle is not being recognised by iTunes, and I cannot play any music through it. When I connect it to my iMac the green LED flashes 3 times, then goes out, and nothing else happens.
Can anyone help?
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I am running OSX 10.9.4
and iTunes 11.3

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I have a 2nd gen iPod shuffle that won't sync consistently with my PC (windows 7)
Recently uninstalled/reinstalled iTunes and successfully synced. Overnight something happened and now my device is not recognized. When I plug it in, a yellow light comes on briefly but nothing else. Have tried restarting and different USB ports as well with no success. I followed the instructions online for troubleshooting, which is how I got it to work yesterday, but it's not being recognized in iTunes, or in my storage devices. I'm getting tired of the same songs so I need some help!

It may still be related to an issue with USB port not supplying enough power. iPods need to operate AND charge its battery, so other low-power devices may work fine, while the iPod does not.
Is the symptom the same as before...? The shuffle's light comes on initially, but then goes off.
If you happen to have a self-powered USB 2.0 hub, try connecting the hub to the computer's port, and the iPod to the hub. A "self-powered hub" is one that has its own power supply that plugs into a wall outlet. If the problem is lack of power on the port, it may work this way because the hub is supplying the power.

IPod shuffle 2nd Gen not appearing in Windows Vista

Dear All:
I have a 2nd Gen shuffle that will not show up in iTunes or Windows on a Vista Home Basic machine. Vista finds an unrecognized USB device and cannot find a driver. The orange light on the shuffle blinks, and the Vista device manager keeps detecting an unknown USB device, but it goes no further. I am not receiving the "-50" error; the shuffle never shows up in either Vista or iTunes.
I have contacted Apple tech support and searched these forums with no results.
I have also:
-Run a different iPod (30GB video) on the same Vista computer. The 30GB video iPod works fine.
-Run the iTunes diagnostics on the same Vista computer on both the 30GB video (30GB iPod works fine) and the shuffle (shuffle not detected).
-Reinstalled iTunes from scratch on the Vista computer (3 different times) as described in
http://docs.info.apple.com/article.html?artnum=305042
shuffle not detected.
-Restarted the iPod service on the Vista computer as suggested by
http://docs.info.apple.com/article.html?artnum=93716
shuffle not detected.
-Reset the shuffle and plugged back into the same Vista computer. shuffle not detected.
-Tested on a different USB port on the same Vista computer. shuffle not detected.
-Tested on a MacBook Pro in the same shuffle cradle. shuffle works fine.
-Tested on a Windows XP box in a different cradle. shuffle works fine.
-Searched the mother board manufacturer for updated Vista drivers. None available.
Is there another step that I am missing, or is iTunes, the iPod service, and Vista just not talking on this particular computer?
Any help is greatly appreciated!
MacBook Pro + 2 x Mac Mini Mac OS X (10.4.5) Windows Vista Home Basic edition on AMD/VIA/Epox Mother Board PC

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

IPod Shuffle 2nd Gen not detected by iTunes 11.3

I have two Macs both running Mavericks 10.9.4 and iTunes 11.3.
Neither one can detect my 2nd Gen iPod Shuffle!
I have tried all the recommended tips published at apple.com and elsewhere.
I have access to a Win 7 box with iTunes 10.x and it sees the Shuffle just fine.
Windows iTunes reports 1.0.4 software on the Shuffle.
In terms of status lights, I get a SINGLE orange flash on the Shuffle when I first plug it in to either Mac...then nothing.
I have an external charger for the Shuffle so I can confirm that it is fully charged.
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-MJ

Hi MJ,
after reading a lot of posts concerning connection problems with the iPod Shuffle 2G I finally found a solution. A lot of people had similar problems because of broken or damaged connection cables, pins etc. but also because sometimes the USB plug didn't sit tight enough.
That's how I recognized that this was also the case with mine. I was able to move it quite a lot, even plugged-in. So I tried the second USB port that seemed to be a little tighter already. Nevertheless I still got the short amber blinking light when I plugged it in completely.
What did the trick for me was to pull the USB plug back out a little until a short green light appeared, then I pushed it back inside a little until I got an alternating amber light. At the same time iTunes recognized the iPod. Also the plug sat stable at this point and I didnt move it anymore until I disconnected again. In the beginning a tried this method a couple of times until it actually worked, as the point of the best connection seems to be really small.
So as it seems in the end it wasn't a software problem but one of a too loose USB plug. Probably buying a new cable could also solve your problem.
Richard

IPod Shuffle 2nd Gen. not working, music plays but doesn't sync\

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