Ipod shuffle 2nd gen only recognized as storage device.

I have an ipod shuffle 2nd gen and when i connect it to my PC it is only recognized as a storage device. How do i get my computer to recognize it as an ipod?

Hello KombatAction,
The article linked below details a number of troubleshooting steps that can help get iTunes to recognize your iPod.
iPod not appearing in iTunes
http://support.apple.com/en-us/HT203449
Sincerely,
Allen

Similar Messages

Ipod Shuffle (2nd Gen) only recognized on computer without iTunes

Hello,
I have a 2nd generation shuffle. Here is my setup.
One laptop running Windows 7
One Mackbook Pro running OSX 10.7.5
Both are running the latest version of iTunes
When I plug the ipod in to either of those computers, the power light flashes amber three times and then goes out. Neither computer recognizes the shuffle at all.
I have a third laptop that doesn't have iTunes on it. When I connect the shuffle into THAT computer, Windows detects the iPod as normal and charges it. I am also able to go into the device and see the songs on it.
I am also able to use the Ipod normally to play music, I just can't add any more music to it or charge it using one of my two main laptops.
I am using the original docking cable which isn't the problem as it works on the third laptop.
Any help is appreciated.
Thank you,
Scott.

In the latest iTunes, the sidebar may be hidden. To show the sidebar, from the menu bar, under Views, select Show Sidebar.
With the sidebar visible, when you connect the shuffle, does it appear in the sidebar, under DEVICES?

My ipod shuffle 2nd gen isnt recognized in itunes

my ipod shuffle 2nd gen isnt recognized in itunes
it charges normally when its connected to a power outlet but when i plug it into my mac nothing happens

Hi HossamDorgham,
Thanks for using Apple Support Communities. This article contains some information on what to do if your iPod isn't recognized by your Mac:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
- Ari

IPod Shuffle 2nd gen not recognized by iTunes anymore

I have had this ipod shuffle 2nd gen for almost a year. I am unable to recharge it. iTunes does not see it anymore. What do I do?

Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

IPod shuffle 2nd gen not recognized in Mac either Finder or iTunes (but is detected and works perfectly fine on Windows)... i tried using iPod Reset Utility, but no luck...

i've been working on this for the past few days, and still no luck... iPod Shuffle 2nd generation (i know it's old).... not detected in my home MacBook... but works perfectly fine on Windows....
i tried using iPod Reset Utility, soooo many times... and i only had twice the luck of having it formatted... but even though it is formatted, it still isn't recognized in iTunes or even in Finder.... other than the 2 times of having it formatted using iPod Reset Utility, i had seen all the reuslts, like: Error ressetting the ipod blah blah: iPod has been reset, keep plugged in, until reset is completed blah blah: iPod has been reset, unplug and replug your iPod blah blah... etc, i have seen all the possible effects of iPod Reset Utility, but still no luck getting it recognized in iTunes or Finder....
and then , i tried connecting it to a windows computer (but i didn't restore it from there, and just ejected it from windows iTunes), after ejecting it from windows, and then connecting it to Mac, it worked miraculuosly.... perfectly synced and able to put music and listen to them... ejected iPod... after a few minutes, i wanted to add some other music, but when i connected it again, Bam!!!! not working again... even after connecting to windows, it didn't work anymore... guess the magic trick has been doomed...
i badly need help... puhlease... (^_^)

Hey, I hear ya and can sympathize. I have the same
issue. The difference is that my computer can "see"
my ipod but it refuses to show up in itunes itself;
therefore, I can't put anything on the ipod (from the
computer) and vice-versa. Apple support is clueless.
This is very frustrating to say the least. Itunes
keeps telling me that my ipod is synced to a
"different" computer, which isn't true. It's the
same computer. The difference is that when I first
got the 'pod and used it with this computer (and
everything worked fine), I was running XP. I
installed Vista and after that, all the problems
started. If I ever get this resolved, believe me,
I'll post something here.
I'm guessing that somehow, itunes "sees" what
computer it's hooked to by "looking" at something in
the OS. Change the OS and it "thinks" it's seeing a
"different" computer.
Try reformatting it.

IPod Shuffle 2nd Gen not recognized. I feel like I've tried everything. Help.

iPod Shuffle 2G is not recognized by my 2013 MacBook Air. It is not viewable anywhere. I am getting the blinking orange light.
iTunes is up to date & has been reinstalled.
I have restored the iPod according to the instructions I have seen in similar threads.
Tried plugging into a USB hub with its own power source.
Shuffle will charge in USB wall plug & play music.
I am using the original USB dock that it came with it.
Thanks for any suggestions.

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

IPod shuffle 2nd gen only plays 15 min then stops. I turn it off then back on. It thens plays 15 min then stops. What can I do to fix this?

2nd gen iPod shuffle stops during play back every 15 min. What can I do to fix it? I turn it off then back on, but it still only plays 15 min then stops.

Thank you....I have tried a few things but I will try to reset and restore.
lllaass wrote:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
lllaass wrote:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

IPod Shuffle (2nd gen) not recognized by computer

I get the following message when attachind my iPod to my computer; USB Device not Recognized...."One of the USB devices attached to this computer has malfunctioned, and windows does not recognize it"
There is a second USB port on my computer, however I get nothing when attaching to it.
The iPod works and is recognized by my wife's computer. Clearly, something has gone awry in my computer. Anyone have any input on how to solve??
E-Machines Windows XP Pro time for a new one!

Have you tried restarting your computer? That fixed my issue with that once.
Also, have you gone through these iPod troubleshooting steps?
The Five R's
-Kylene

Ipod Shuffle 2nd gen isn't recognized by my MacBook with new cable.

I have an Ipod Shuffle 2nd gen, I used to charge it with the original dock that came with it, but my cat ate that and I had to buy a new cable. I'm a newbie to computer stuff so bear with me if the info I provide is insufficient. The cable I bought looks like this:
http://www.reghardware.com/2009/03/13/ifixitshuffledisassembly/
But now when I connect it to my MacBook Pro it won't get recognized at all! Does this new sync cable only work with the latest generations of Ipod Shuffle? What gives?

The Apple store shows that the type of USB cable you bought is only compatible with the 3G and 4G shuffles.
http://store.apple.com/us/product/MC003ZM/A?fnode=MTY1NDA0OQ&mco=MTA4MjUwNDg
The 2nd generation shuffle is compatible with the dock style USB cable:
http://store.apple.com/us/product/MA694G/A?mco=MTY3ODQ5OTY

Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
Help! Thanks

Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

IPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

Hi envisionquest,
I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
Regards,
- Brenden

IPod Shuffle (2nd Gen) not charging, just blinks orange once.

Hi,
I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
I used USB 2.0 port back of my computer.
Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
Tried suggested resetting option (http://support.apple.com/kb/HT1655), but invain.
Any suggestions?

If you do
Apple Menu -> About This Mac -> More Info -> System Report
to run System Information (or System Profiler), does the "iPod" appear as a connected device under
Hardware -> USB
Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
Have you tried connecting something else to that USB port, to confirm it is working properly? Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
Two other related tests... Create a new user account in System Preferences Users & Groups pane. The new user account can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching). In the new user account, run iTunes and connect the shuffle.
And the other test. Start up in Safe Mode
http://support.apple.com/kb/ht1564
Connect the shuffle while started up in safe mode, to see if it appears anywhere. These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

Ipod shuffle 2nd Gen- Not Recognised by Windows 8.1 Laptop

Hi All,
I have HP Laptop with .... Windows 8.1 / 4gb RAM / Intel i3 / 64-bit, i am trying to connect my Ipod shuffle (2nd gen) to laptop but its failed in Itunes (i got updated one) as well as in Windows..
at the same time, the same ipod i can connect and use at windows XP computer.
is anyone there to help me out.
Thanks in advance.
Regards
Rahul

Unfortunately, I use a Mac; I'm not a day-to-day Windows user... When you connect your USB flash drive, it should appear as a device in a Windows view, like the one you provided as a screenshot. When you connect your shuffle, if things are working normally, the shuffle should similarly appears as a device. Whether it is recognized as an iPod or not, it should appear as a device. If it does not, that means the USB (3.0) port (on your laptop) does not see that you have connected the shuffle. If it does (appear in Windows), that's good news. You may be able to trouble-shoot and fix the problem, using this document
iPod: Appears in Windows but not in iTunes - Apple Support
I suggested trying a self-powered USB 2.0 hub (if you have one), because the hub should be recognized as a device by Windows. In the screenshot, it looks like there are two hubs already connected ("Generic USB Hub"), unless that is something internal that is identified as a "hub." If a hub is older and works with the shuffle, then your laptop may be able to connect to the shuffle through the hub.
Here are two other things you can try.
(1) You said the shuffle still works with your older PC. Connect it to iTunes on that computer, and go to the shuffle's Settings screen (select shuffle in iTunes). There is a checkbox for Enable disk use. Check that box and Apply. With this setting enabled, the shuffle acts like a USB flash drive (to Windows). Maybe that will let Windows see it, and then iTunes will also see it (as an iPod). NOTE: When disk use is enabled, you need to Eject the iPod in iTunes before physically disconnecting it, because the iPod's disk is continuously mounted by the system.
(2) If the above does not help, connect it to iTunes on the older PC, and do a Restore on the shuffle. This will erase the iPod, reinstall its software, and set it to default settings.
Restoring iPod to factory settings - Apple Support
It's a long shot, but maybe there is some kind of odd data corruption on the shuffle's storage that is causing the laptop to not see it (even though the old PC can see it fine). After doing the Restore on the older PC, connect it to the laptop.

IPod Shuffle (2nd gen) and iTunes 8.1.1.10 not synching...

My iPod Shuffle 2nd Gen seems to be unable to sync with iTunes 8.1.1.10 -- in a way. It is recognized in iTunes (shows up in sidebar, correctly labeled; I can view its content) and it will charge and autofill. However, it will not sync with iTunes and communicate playcounts or show me in any way that the autofill is occurring or has occurred.
I have used the "Restore" function and it did not correct the problem. Additionally, when I try to File>Sync iPod, the option is unavailable (not a clickable button/option). I really would like to be able to sync my playcounts again...
Thank you!

Are you using iTunes for Windows to sync your 1G and 2G iPods? Reading through the forums, I've only seen this issue come up on Windows machines.
As I stated in my message above, the new release 8.2.0.23 has not resolved the issue. I've actually reloaded my computer completely at this point and the issue still exists. I've confirmed that the problem is not the iPod, as I was able to successfully erase and sync using a Windows XP machine and iTunes 7.4 then move music on to the iPod. When I went back to my primary machine, I did an erase and sync, but was unable to move any music on to the iPod. The iPod Shuffle 2nd Gen will show up in iTunes, but if you try to drag songs to the iPod, autofill or apply a change of setting, iTunes will state that it is "Syncing iPod. Do not disconnect." It will stay in this mode for 2-3 minutes and iTunes will be unresponsive during this time. Once iTunes starts responding again, nothing has been copied to the iPod and none of the settings changes have been saved on the iPod.
Please note that my 60GB iPod Video syncs without issue (and no, I'm not trying to sync both at the same time).

IPod Shuffle 2nd Gen overrides my playlist order

Goal: copy 8 (or whatever number) podcasts onto my iPod Shuffle 2nd Gen (silver, 1 Gig), in a specific order.
What actually happens: everything looks good, but when I eject the iPod and listen to the tracks, or when I reconnect the iPod, the tracks have been rearranged into a different specific order (it seems to be "album order" - that is, when I click on the Album Order column, the sort doesn't change).
The iPod's shuffle button is not in shuffle mode, nor is the shuffle button in iTunes. I've completely Reset the iPod using the latest update of iPod reset utility. I've tried copying songs onto the pod one at a time, or a whole bunch at a time, or using Autofill. With each method, I am able to copy all of the tracks onto the iPod, and have them show up in the right order. Inevitably, when I listen to them, or reconnect the iPod, they're back in the same wrong order that the iPod seems to prefer.
Any ideas?
Thanks,
Rob Strong

Ok, my update: I figured out how to name every podcast in the Sort Name field, as suggested. I was able to enter numbers in each field. Problem #1: I numbered them 1-49 (49 podcasts). But, the field sorts all the 1s, then all the 2s, etc. So, I had to renumber 1-19 as 1-10, then 101, 102, etc. That solved that problem. In future, I will try 01, 02, etc.
And so, in my podcast playlist, they were organized in the order I wanted them, sorted on the Sort Name column by my numbers. Good. Then I tranferred them to the iPod. I also have music on the iPod, so the podcasts all appeared at the end of my list - #72 and on. I like putting them at the top of the list, so I know where they are and can find them, I dragged the whole 49 up to the top of the list. Everything looked fine.
But, just as Robert reports and as I have experienced over and over again, when I went to listen to the iPod, THE ORDER WAS REJIGGED AGAIN, according to whatever order it is that the iPod likes! (But only the podcasts were re-ordered, within themselves; the music files still started after podcast #49.)
Can anyone help?

Ipod shuffle 2nd gen only recognized as storage device.

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