Ipod shuffle (4th gen) is not recognized by computers.

hello! Ive got ipod shuffle (4th gen) and here is my problem - computers cannot recognize my device. I checked it on few ones and when i connect it to the usb port, ipod is charging. Windows 8 and itunes doesnt recognize it. Iu used to work fine for me for quite long time, but now i cannnot do anything. Ive tried every tasks from apple support and it still doesnt work. please help. thank you

Hello there baku_k,
It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
Thank you for using Apple Support Communities.
All the very best,
Sterling

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My new ipod shuffle (4th gen) is not recognized by my PC or itunes :(

just bought a new 4th generation ipod shuffle....downloaded itunes...but its not recognizing the ipod shuffle ("devices" not appearing on left column).....also, my computer (windows 7) is not recognizing it when connected...
ive tried re-installing itunes and re-starting my PC.....
should there be a light to indicate the ipod is charging...no light is appearing...
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Hello there baku_k,
It sounds like your iPod shuffle just isn't being seen in iTunes no matter what you do on your PC running Windows 8. Without knowing the exact troubleshooting you have done, I would recommend that you look over the troubleshooting steps in the following article to help you determine what may be happening, named:
Apple - Support - iPod shuffle - iTunes Troubleshooting Assistant
Thank you for using Apple Support Communities.
All the very best,
Sterling

My iPod shuffle 4th Gen does not appear on the lates iTunes

Hi.
Was wondering if you could help.
My iPod shuffle 4th Gen does not appear on the lates iTunes. I have tried everything there is on google, but with no avail.
Please help.
Thanks

Hello SammyZain,
The article linked below details a number of troubleshooting steps that can help get iTunes to see your iPod.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Cheers,
Allen

Ipod shuffle (2nd gen.) not recognized by my powerbook (g4)

My new iPod shuffle (2nd gen.) not recognized by my powerbook (g4). Get error message "The disk you inserted was not readable by this computer". It works just fine with my iMac (g4). If iTunes is open the shuffle is just not recognized. Have tried my shuffle on a friend's PowerBook (Intel based) and it works fine. His new shuffle behaves exactly like mine on my powerbook. All other uses with USB ports appear fine - flash drives etc. I did initialize a new flash drive with 128 bit encryption before the 1st attempt to initialize my new shuffle.
Help! Thanks

Does it show in Apple System Profiler's USB tree? Have you tried connecting it (through its dock) to another computer?

IPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

iPod shuffle 2nd Gen is not recognized on PC, but other shuffles are. Software is updated. Is this the end of the road for this particular shuffle?

Hi envisionquest,
I'm sorry to hear you are having issues with your iPod. If your 2nd Gen iPod shuffle isn't being recognized by iTunes (but other are), you may find the troubleshooting steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod shuffle (2nd generation) Troubleshooting
Regards,
- Brenden

My ipodmy ipod shuffle 4th gen does not play whole songs, only parts then goes on to next song

My recently bought ipod shuffle 4th gen does not play whole songs synced to it, only the beginning then goes on to the next song. What have I done wrong?

I changed the iPod to Disk mode and it just blinks orange while it is connected to the PC. It says that it is synched on the PC screen but I thought the blinking orange light means that it isn't. I took it back out of disk mode. The original problem still exists...when I turn it on, the green light stays lit for 5 seconds then there's no light at all....when I press play the lights alternate orange and green indicating no music is loaded which is wrong since it shows all my songs that are loaded when it is connected to my PC. What a mess.

Ipod shuffle 2nd gen suddenly not recognized by itunes, any ideas?

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Hello,
I had a similar problem. I posted my problem in this link:
http://discussions.apple.com/thread.jspa?threadID=836301&tstart=0
Would you read that and see if it sounds like something you're experiencing? If so maybe we can both scream for help on here at the same time, and get some answers!

IPod touch 4th gen is not recognized and will not charge. Tried 3 cords. Help!

We have tried updating, restarting both the iPod and the Mac, 3 cords and 3 different connecting sights (computer, car, and treadmill). Not recognized and not charging.

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipod shuffle 4th gen device does not appear in latest version iTunes

ipod shuffle 4th gen device does not appear in latest version iTunes

Mine is not recognized by PC-Windows, nor Itunes, and not by the "Mass Storage Device" removal Icon. I've done all the diagnostic tests, Uninstalled Itunes then reinstalling, etc.etc to no avail. Yet never had a problem with old generation Ipod, (died of old age) and Gloria's Ipod after two plus years is going strong with never an issue. I belive Apple is having significant problems with the 3/8 inch shorter newest Ipod generation. If your Ipod is still under warranty you need to call Apple support.

HT2292 Windows 7 Pro 64-bit does not recognize iPod Shuffle (4th Gen)

I have tried every trouble-shooting recommendation, suggestion, guess, etc. that I could find related to this issue and have had zero success getting either of my two computers to see a brand new iPod Shuffle (4th gen). I have gone through all of the steps in http://www.apple.com/support/ipodshuffle/assistant/itunes/ and http://support.apple.com/kb/TS1369 with no progress. I have tried 7 USB ports on two different computers (both running Windows 7 Professional 64-bit). The iPod Shuffle's little light stays a solid green when plugged into the port. I have uninstalled and reinstalled the latest version of iTunes. In Device Manager, I have uninstalled all USB devices. I have turned off all firewalls and virus protection. I have run Windows Update. I have verified that the Applie Mobile Device Driver is running. I have reset the iPod Shuffle.
When I plug the iPod Shuffle into the computer, no notification pops up, no new device shows up in the Device Manager or My Computer, and no device is displayed in iTunes under Devices. If I scan for new hardware, I get nothing. I even found a proprietary software that verifies communication between the computer and iPod - the result was that "no iPod is connected".
Please help.

Have you tried a different cable that connects from your ipod to your PC? You could simply have a bad cable / dock.

I have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

i have tried everything that is recommended by apple to get my ipod shuffle 4th gen to sync with itunes or even show up on my computer does anyone have suggestions?

Hey Xxx_Dank_xxX,
Have you ever been able to sync your iPod shuffle to iTunes on your computer, or has something recently occurred? Are you working with a Mac or a PC? Without knowing what has been recommended to you, I'm going to start here with the basics troubleshooting for this issue.
iPod shuffle (4th generation): Not seen in iTunes - Apple Support
https://support.apple.com/en-is/HT203407
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-is/HT204095
Regards,
Judy

I just purchased an ipod shuffle (4th gen.) and I have been working trying to get it running for hours. I have followed all manuals and tutorial help. When I pull up my device manager, it shows an Ipod, but won't let me download the Usb driver.

I just purchased and IPod Shuffle (4th gen.) and can't get it running. I have gone through all of the help available. It shows up in my device manager, but needs a USB driver. It will find it online, but says an error has occurred and access is denied instead of installing. I bought this for a last minute trip with teenagers and I have spent hours on this. I am running Windows 7 and have tried disabling the firewall.
Help, please.

Hello, kcanole.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue.
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Restoring iPod shuffle to factory settings
http://support.apple.com/kb/ht1481
Cheers,
Jason H.

How to Play Overdrive Media Books on an iPod Shuffle 4th Gen

Hi,
Many libraries use Overdrive Media to manage audio books in various formats. Once you have downloaded the book to the Overdrive Media Console on your computer, you can then choose to transfer it to a device (such as an iPod or other mp3 player). When transferring WMA files with an iPod shuffle 4th Gen (I'm not sure about other gens) this creates a number of files with bizzare titles. When you go to the book section on the iPod it will play the first section and then it will just continually loop and you never go on to the next section. After working with this for a while I've figured out how to make this work. This is not what I consider a satisfactory solution but more of a work-around. I hope that Apple will produce a fix that will remedy this situation as a lot of people download audio books from the library.
1. When you transfer WMA audiobook content to your iPod, Overdrive Media does it via iTunes. I believe it usese iTunes to perform a file conversion. Once the conversion is complete, it transfers the converted file to your shuffle. If you watch this occur, you will notice that while it is converting the file, it assigns it a strange number like 10347. As each part of the book is transferred, write down its number. You have to catch it during the conversion as once the part is converted it reverts to its title (something like "Where the Red Fern Grows Part 01"). But that title is never transferred to the iPod. It retains the strange number.
2. You will notice that as each file is converted, the number goes up. So as you write them down, they will look like 10347, 11671, 12003, 12865... etc. I have no idea what these numbers mean but they become your section titles on the audio when the Voiceover button is pressed. One other thing, sometimes the numbers restart like so: 18567, 19325, 345, 907... Again, not sure why but you must keep the order they were converted and transferred as this is the order in which you'll want to play them back.
3. Now you will have a list of numbers indicating the different parts of the book. Turn on your iPod and use the Skip Forward button to until you hear the book start. Listen to the fist section until you hear it start to repeat. There will be no pause or anything so sometimes it is hard to pick up where the part ended. Once the part has ended, hold the Voiceover button and listen to the strange number. Next press the Skip Back button and listen to the other strange numbers which will be in order, last-to-first. When you get to the number indicating the next part, press the Play button and you will now be on the next part.
NOTE: if you press the play button on the wrong part (strange number), it will shuffle that part to the end of the playlist. But if you have the part numbers written down in order this won't be a problem. Also, if you hit the forward skip or backwards skip while playing a part, it will skip to some place in that part. You can get back to your original spot by skipping again a few times more in the same direction.
EXAMPLE:
Let's say you are transferring a 4 part book to the iPod. During this transfer you note the strange numbers during conversion like so:
Part 1 = 11278
Part 2 = 11942
Part 3 = 12512
Part 4 = 13398
Now your book is on the Shuffle. Turn on the Shuffle and listen for the start of the book. If it is playing something else like music or a podcast, press the Skip Forward button until you hear the audiobook begin. This is usually accompanied by music and has the title of the book, etc. At this point you can press and hold the Voiceover button and you will hear "11278" pronounced. Release the Voiceover button and let this part of the book play to the end.
You will then at some point hear that part of the book start over. Press and hold the Voiceover button and start using the Skip Back button. You will hear in this order: "11278, 13398, 12512, 11942". When you hear "11942" press the Play button and Part 2 of the book will begin. Continue this process for each part until you reach the end of the book.
I've listened to several books using this method and it has worked fine. It is sort of fiddly and you have to do some things that I think iTunes or the Shuffle should do but until Apple does something about this, it is the only way that it will work that I've been able to find.
Regards,
medinabrett

It sounds like the Windows Media security update in Para x, below, may not have been done and your music setting may have been on Repeat. As a review, here is a list of steps that may help clear the problems up.
Many libraries worldwide now use Overdrive Media Console, which comes in Mac an Windows versions http://www.overdrive.com/Software/omc . Some find the mobile device transfer process confusing. To load or delete a WMA or MP3 (Macs can only download MP3 books) audiobook onto an Apple mobile device see the "How to Transfer to a Portable Device" video in the guides at Step 7, then do the following.
1. For Windows versions, you must first do a security update of Windows Media Player (even though you won't be using it) using Internet Explorer at http://drmlicense.one.microsoft.com/indivsite .
2. Open iTunes, plug the mobile device into the computer USB port and open the Overdrive Media Console.
3. Highlight the mobile device in the left hand menu of iTunes and insure the "Manually manage music and videos" box is checked in the Summary Tab. If the mobile device storage is full, transfering will delete that portion of music necessary for the ebook.
4. Highlight the book you want to transfer in the Overdrive Media Console and click the Transfer Button. A window opens permitting you to click the boxes for parts of the book you wish to transfer.
5. After the book has been transfered, when you click the disclosure triangle (arrow) to the left of the iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes, MP3 books will show up under the Music subsection and WMA books will show up in the Books subsection. Once the mobile device is disconnected from iTunes, MP3 books will show up in the Songs list of the mobile device and WMA books will show up in the Books list.
6. To remove a book from a mobile device plug the device into the USB port and open iTunes. Click the disclosure triangle to the left of your iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes so that you can see the device’s subcontents. For an MP3 book select the Music subsection, right click on the book and choose Delete. For a WMA book, select the Book subsection, right click on the book and choose Delete.
7. The Overdrive Media Console Guided Tour (videos) is at http://www.overdrive.com/Solutions/Libraries/tour/MenuWelcome.html . The "Portable Devices" and "How to Transfer to a Portable Device" videos are there.
8. To find a nearby library for ebooks search http://search.overdrive.com . You can download the software, search for books and see tutorials without an account at the website of any library that uses Overdrive, however, you need a library card to download books. At this library site, for example, the software and guided tour are at the bottom of the left hand menu.
http://washoecounty.lib.overdrive.com/539A4B98-B41A-49DE-8EC1-A22F66E4C0F6/10/41 9/en/default.htm .

Brand new and corrupted ipod shuffle 4th gen.

i have a new ipod shuffle 4th gen which isnt working with itunes. This is the replacement for my original one which we had the same problem with and apple support deemed it faulty. But surely we wouldnt be that unlucky to get two in a row that are faulty? There must be another explanation.
We are using a Macbook Pro running OS X 10.6.8 (and the software is up to date with no available updates). The connection with the headphone jack->USB cable is flush and 'clicks' into place. We have the latest version of itunes and we have even updated it again today after recieving the replacement ipod. When we plug the ipod into the USB the light initially goes green and then flashes orange (is trying to sync as far as i can tell) and itunes then comes up with a message that the ipod appears corrupted and to restore the ipod.
So we restore the ipod, still no good. Manually reset the ipod, still no good. Tried both USB ports, no change. The ipod is seen by the computer in system profiler under USB so I dont think its an issue with the cable. When I plug in the headphones I get the usual message to load music to the ipod shuffle via itunes. Our old ipod (nano 4th gen) works fine with itunes and we have no trouble syncing.
I wonder if it is that we are temporarily living in europe at the moment. Macbook Pro (and ipod nano) bought in Australia, and ipod shuffle bought locally (germany) via apple online store as the local stores didnt have them in stock but online was in stock. We didnt think this would be an issue but maybe it is the problem (I would have thought they would all be generic and only the packaging/instructions etc would change depending on sale location and language, especially considering the voiceover telling me to load music via itunes is an american voice speaking english, not speaking german). Also as we are new in germany we dont know anyone to test it out with on another computer. If we did find someone who could test it with (hoping maybe a work collegue might be able to help), would they also have to be running a Mac or would a PC running windows cause more issues?
Any suggestions on what to try before we go back to apple customer support once again.

Hello Docrwm,
Welcome to the Apple Support Communities!
I know you have already completed some great troubleshooting steps for this situation where your iPod shuffle is not appearing in iTunes and not charging. There are a couple of different troubleshooting steps that I may recommend in this case. First, if you have not completed all of the enclosed steps, I would recommend working through the troubleshooting steps in the following article.
iPod not appearing in iTunes - Apple Support
If the issue continues after the above troubleshooting, I would suggest working through the iPod shuffle Troubleshooting Assistant.
Apple - Support - iPod - iPod shuffle Troubleshooting
Have a great day,
Joe

Connection issue with iPod Shuffle 4th Gen.

Hello, I have problem with my iPod Shuffle 4th gen. One day i tried as always to turn it on and listen music but i heard only short "info" sound and saw short green diode impulse and nothing else. My computer (windows 7) also can't find it, after plugging it on, ipod's red diode turns on for 5 sec. Any suggestions?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

Ipod shuffle (4th gen) is not recognized by computers.

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