Ipod Shuffle Not Showing Up in Disk Utility, Finder, or iTunes

Aaaaaarrrrrrggghhhhhhh!!
Until a few days ago, this 4th gen shuffle used to work fine re. syncing with iTunes on both my iMac and MB Pro (Mavericks & iTunes udated to most current).  Now it won't show in either machine, anywhere; not inDisk Utility, FInder, or iTunes - nor even in System Information, USB (as far as I could interpret those screens). 
It takes and holds a charge when plugged into an outlet, and plays fine... I've charged it fully before plugging it into the computer(s), and have tried it with the iPod turned off, and on.
I've searched these forums, but don't see an exactly similar situtation described, or solved.
Any tips out there?
Thanks.

Howdy sdpg,
It sounds like your iPod isn't being recognized in any way on either of your Mac computers. Normally if this issue is happening on more than 1 computer, it's either to do with the device itself, or the USB cable being used. I would start by using a differnet USB cable if you can. Then I would use the troubleshooting in the following article to help troubleshoot the computer(s), named:
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
If the issue persists, then use the troubleshooting in this article to troubleshoot the iPod itself if needed:
iPod shuffle not appearing in iTunes
https://www.apple.com/support/ipodshuffle/assistant/itunes/
Thank you for using Apple Support Communities.
All the very best,
Sterling

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