IPod Shuffle second generation not recognized by my computer

I wish somenone can help.
Since I have bought my iPod, I was never able to connect it to my computer or any other computer (all PC's using Vista or XP). Always the same message "USB device not recognized". I have the latest iTunes version (8.0.0.35) and cannot find the trace of the iPod there too (logical indeed as the device is not recognized by the system).
While checking the USB port it says that the driver is not installed for this device (still the port works fine).
I just don't know how to charge the battery, connect my iPod and start using it. Is it a default from the factory or else...?
Thank you for your help.

Thomas Yuska wrote:
Hi all,
So I was downloading songs off of LimeWire (shame on me, i know, but i had no money in the itunes store and i dont use my dads credit card for song purchases), and i put a song on my ipod shuffle 2G and it immediately disconnected from the computer. When I reconnected it to the dock, it did not appear in the "Devices" section of the iTunes sidebar, or in finder. It still plays music fine, and charges, but I would like to clear the songs off of it as I am giving it away. However, it doesnt show up in iTunes or in disk utility as another post elsewhere suggested, and the ipod resetter can't find it. So, does this sound like a virus or corrupted song file? I dont think it was, as whenever I download a corrupted song from limewire, the computer alerts me and doesnt allow the file into iTunes. any thoughts? help?
thanks
You might do better in the iPod forum.
With Limewire you get more than you pay for.

Similar Messages

  • Ipod shuffle second generation not recognized by iTunes or computer

    Hi all,
    So I was downloading songs off of LimeWire (shame on me, i know, but i had no money in the itunes store and i dont use my dads credit card for song purchases), and i put a song on my ipod shuffle 2G and it immediately disconnected from the computer. When I reconnected it to the dock, it did not appear in the "Devices" section of the iTunes sidebar, or in finder. It still plays music fine, and charges, but I would like to clear the songs off of it as I am giving it away. However, it doesnt show up in iTunes or in disk utility as another post elsewhere suggested, and the ipod resetter can't find it. So, does this sound like a virus or corrupted song file? I dont think it was, as whenever I download a corrupted song from limewire, the computer alerts me and doesnt allow the file into iTunes. any thoughts? help?
    thanks

    Thomas Yuska wrote:
    Hi all,
    So I was downloading songs off of LimeWire (shame on me, i know, but i had no money in the itunes store and i dont use my dads credit card for song purchases), and i put a song on my ipod shuffle 2G and it immediately disconnected from the computer. When I reconnected it to the dock, it did not appear in the "Devices" section of the iTunes sidebar, or in finder. It still plays music fine, and charges, but I would like to clear the songs off of it as I am giving it away. However, it doesnt show up in iTunes or in disk utility as another post elsewhere suggested, and the ipod resetter can't find it. So, does this sound like a virus or corrupted song file? I dont think it was, as whenever I download a corrupted song from limewire, the computer alerts me and doesnt allow the file into iTunes. any thoughts? help?
    thanks
    You might do better in the iPod forum.
    With Limewire you get more than you pay for.

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    Hmmm. Actually, it might not be vista related b/c I just tried it on an XP machine and found the same problem. The reset utility (which still doesn't work on Vista, btw) can't find it either. Oddly enough, it still plays music and the battery charges. I guess my choices are 1) throw it away; 2) alway listen to the same songs over and over and over; 3) have it repaired. I've already had Apple replace it twice, so that's not really a very viable option. I think I'll throw it away.
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    Message was edited by: Zunnoab
    Message was edited by: Zunnoab

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    Apple Mobile Device service 2.12.36.0 is currently running.
    Universal Serial Bus Controllers:
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    Standard Enhanced PCI to USB Host Controller. Device is working properly.
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