IPod shuts down iTunes when connected.

I am having problems with iTunes on my windows xp. When the iPod is attached, it has an error message and shuts down iTunes. Any suggestions? .

Welcome to Apple Discussions!
Is the software on the iPod up to date too?
Have you tried connecting via a different USB port?
Also, try resetting the iPod while it is connected to the computer...
Reset iPod
btabz

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    Message was edited by: ronfromwoodland hills

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    Apple Support Communites

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