IPod touch 4G Speaker

I have a iPod Touch 4G that I'm having a problem with. The speaker is not working no sound is coming out but look at this screenshot it shows that my headphones are plugged in but they aren't plugged in so no sound is coming out the speaker but when I connect my headphones sound does come out through my headphones and works good. Thats my only problem that the sound wont come out when I unplug or dont plug my headphones in. Any suggestions on what to do? I still have apple warranty so yeah...........

Try the following to rule out a software probleM
- Reset. Nothing will be lost.
Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPodIf you still have the problem you likely have a problem with the headphone jack in the iPod.  They can be replaced.  I would make an appointment at the Genius Bar of an Apple store to identify/determine the cause.

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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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