IPod Touch 4gen disabled "The iPod Software update server could not be contacted" Make sure your network settings are correct and your network connection is active or try again later.  Please help!

My daughter forgot her passcode.  Her iPod Touch 4gen is disabled.  I've tried everything I've read online.  I get to the "Restore" part on iTunes and then I get the message, "The iPod Software update server could not be contacted.  Make sure your network connections are correct and your network connection is active or try again later."  How can this be so hard to do?  Why isn't there a simpler solution.  I live 2 hours from the nearest Apple store.  Any advice you may offer would be very much appreciated.

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

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    The light blue
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    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
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    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

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    * Changing from wifi to wired connection - same thing, can´t update
    * Reinstalling itunes (twice) - no difference
    * Switching off Netbarrier
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    Thanks for the response. Yeah I'd seen that a lot of these issues in the past had mainly affected Windows users. Anyway I tried naming a new location and no success and I don´t really understand the last post in that thread. There is no "check for updates" under the help menu. It's only in the itunes menu and that´s what I keep trying to do with the same message.
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