IPod touch 4th gen is not recognized and will not charge. Tried 3 cords. Help!

We have tried updating, restarting both the iPod and the Mac, 3 cords and 3 different connecting sights (computer, car, and treadmill).  Not recognized and not charging. 

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod touch 4th gen has got discharged and is not working even though i have kept it on charging and have also tried the reset method by pressing the home and power on/off button together..what else can i do to start it? please tell !!

    please help me!

    - Have you tried anther cable and charging soruce?
    - Have you connected the iPod to yur computer?  If iTunes sees the iPod, restore the iPod via iTunes-
    - Next see if see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Last, make an appointment at the Genius Bar of an Apple store.

  • I know it's a little late but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play my music. It will play spotify and YouTube music but not my music. Everything else works fine but when I go to play a song it just skips to the next. Why

    I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      

  • Every time I connect my ipod touch 4th gen. it says this accessory is not supported by ipod touch so people recommended me to just buy a new charger, so i did, but the night before i got my new charger it stopped charging, what should i do now?

    every time i connect my ipod touch 4th gen. it says this accessory is not supported by ipod touch so people recommended me to just buy a new charger, so i did, but the night before I got my new charger it stopped charging, what should I do now?
    also my power button does not worked it got stuck so therefor it doesn't work, are there any ways i can help it get loose and working again?

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 

  • I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7.

    I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7. help please? thanks!

    This was the scenario:
    The first time I updated, it was only my music that was lost.
    When I got my music back, I lost my apps.
    When I got my apps back, my contacts, notes and photos were lost.
    Now I got back everything except for my photos.
    (Yes, I restored from backup several times since the first update.)
    Do you think if I try restoring from back up, my photos that were taken from my ipod will be restored finally?
    Thank you.

  • You know how when your ipod touch 4th gen is turned on and on the top left corner it says ipod can you change that

    You know how when your ipod touch 4th gen is turned on and on the top left corner it says ipod can you change that'

    No.

  • HT1414 the white screen on my ipod touch 4th gen is white with some skiny colored lines can someone help

    the white screen on my ipod touch 4th gen is white with some skiny colored lines can someone help please

    - Try:
    iOS: Not responding or does not turn on
    - If not successful and you can't turn the iPod fully off, let the battery fully drain. After charging for at least an hour try again.
    - If still not successful time for an appointment at the Genius Bar of an Apple store.

  • My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?, My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?

    My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?, My MAC  has version 10.4.11 and is a Powerbook G4.  My ipod touch has version 4.2.1 and will not connect any ideas?

    you need to install iTunes 10.
    in order to install iTunes 10, you need to upgrade your Mac to OS X 10.5.
    see system requirements here: http://support.apple.com/kb/DL1061

  • Iphone 4 not recognized and will not sync after latest itunes update.  I have done all trouble shooting and uninstalled and reinstalled itunes to no avail.

    iphone 4 not recognized and will not sync after latest itunes update.  I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • My iPod touch 4th gen is shutting down and not playing music?

    so here is the story:
    lately my iPod touch 4th gen will become frozen, or slow whenever i am using it. However within the last 2 weeks it has shut itself down completely (even though there was always more than half charge) 3 times and won't allow me to turn it on for about 2-3 days. It also will not play music anymore, and instead is either silent or sounds of static. I am just wondering if there is anyway I can fix it or if I need to buy a new iPod.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • My iPod touch (4th gen) suddenly went blank, and I can't get it back on!

    I was listening to music and downloading songs from the iTunes Store on my iPod touch (4th gen) when suddenly the screen went blank. The music I was listening to was still playing in my headphones. When I unplugged the headphones, the music oddly continued playing from the built-in speakers, instead of pausing like it normally does when you remove the headphones without pausing. I think the music finally stopped shortly after I plugged the headphones back in.
    Since this happened, the iPod has not responded at all when I press or hold buttons. The screen has remained blank and turned off. Surprisingly, iTunes still recognizes the iPod when I connect it to my computer (Windows Vista laptop, if it matters) and tries to sync. Since iTunes is very poorly written, it almost always freezes at some point before I can successfully finish syncing, but this was happening before my iPod blank-screened, so it isn't related to the problem.
    What's wrong with my iPod, and how do I fix it? Will I need to have it repaired? Thanks!

    My terrible HughesNet connection screwed up, and I ended up posting this twice. Please go here for the thread you should reply on: https://discussions.apple.com/thread/3178195
    Thanks!

  • My iPod touch 4th gen 8gb won't turn on i've tried everything and i don't have iTunes on my computer to restore it can anyone help me? and don't say hoold the home and power buttons at the same time i tried that

    my iPod touch 4th gen 8gb won't turn on and i don't have iTunes on my computer to restore it and i've tried to hold every button can someone help me?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    You will very like need a computer with iTunes make the iPod work.

  • I have had my Ipod touch 4th gen for 2+ years and was working fine until I upgraded to ios 6.1.3. Now I cannot play games and most of my apps keep crashing.

    My ipod was working just fine for the past 2 years and ever since upgrading to ios 6.1.3, i simply cannot play games or anymore such as Subway surfers, carrot fantasy, 4 pics 1 word, etc. I also noticed that i had 1.2 GB of free space on ios 5.1.1 but then decreased to 900+ MB after "upgrading" to ios 6.1.3. I then deleted one of my space-hungry apps (the sims freeplay) to clear up some space and now have 1.6 GB of free memory. Just a thought, could apple have purposely done this with their software update to actually make an older, phased-out product such as my ipod touch 4th gen work worse than it has in its  previous versions of softwares to force you to scrap it for a newer product?

    - Double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - iOS: Troubleshooting applications purchased from the App Store
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I hav a ipod touch 4th gen with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was

    i bought a ipod touch 4th generation with cracked screen and i finally got it to turn on itunes and the ipod was making charging noises but the screen was just white i tryed updating it to ios 5.1.1 bit did nothink so i was wondering how to fix this white screen i tryed a hard reboot ( whitch i heard might work ) but did nothink if there is no sulution to fixing this is it worth buying a new screen ? thaanks

    Try here:
    iOS: Not responding or does not turn on
    If yu can't turn it off, then let the battery fully drain. After charging for at least an hour try again.
    If still not successful that indicates a hardware problem and service is required.

  • IPod Touch 4th Gen won't connect to my computer, charge or connect to iTunes.

    Okay, here is the issue. My computer runs Windows Vista. Ever since I have updated iTunes to 11.0.2, my iPod touch hasn't been able to connect to the computer at all. I don't know if there is any correlation between the update and my issue, but I need someone to be the judge of that. Apple has suggested that you uninstall iTunes, QuickTime, etc. restart the computer and then reinstall them. So I have done that multiple times, and my iPod still won't connect to the computer. My sister's iPod touch, 4th gen just like mine won't connect to iTunes or the computer either. I have spent a lot of time looking up possible solutions, but none of them work at all. I've done everything Apple suggests in troubleshooting and such, but nothing works. I was hoping someone else might be able to give me a solution. One that hopefully does not involve uninstalling and reinstalling Apples programs, which I have done several times.
    I have tried all accessable USB ports on my computer, and I have switched between the four different USB cords that we have, so this isn't the issue. My PS Vita will connect to the computer with no issue at all, so it isn't the USB ports either. I can plug my iPod Touch into my PS3 and it will charge the instant I plug either end of the cable in, the same for my sister's. I can plug it into the dock on my mother's alarm clock and it will charge just fine. I'm open to any suggestion, so please help me out here.
    -Jay

    So you tried everything here:
    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Try connecting to another computer to help determine if you have an iPod or computer problem.

  • HT3529 My iPod touch 4th gen wont receve any picture messages!!!! HELP ME!

    My iPod Touch 4th Gen wont recevie any photo messages that are sent to me. I can send photos to someone else but if they send one in retun I dont get it.
    I dont know whats wrong with it.
    Please help!?
    Its a White iPod 4th Gen.

    This can help! http://support.apple.com/kb/ts2755
    Good luck to you!

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