IPod Touch 4th Gen isn't detected on Windows 7 Starter

Device: iPod Touch 4th Gen (lastest update)
iTunes Version: Latest Version
Operating System: Windows 7 Starter (A netbook computer)
My friend just started having this issue with his netbook where his iPod Touch will not be detected at all not even under My Computer. It will charge the device however it will not sync.
Before he had the iTunes Wifi Sync on, but it wasn't really working either for some odd reason.
On booting iTunes I noticed it kept coming up with the need to downgrade to be compatible for iTunes to run probably. I assume the latest version of iTunes cannot naturally run on Windows 7 Starter with downgrading to a lower compatiblity likely either it downgraded to Vista or XP compatibility.
I was wondering with it was an iTunes sync service was not turned on, but another friend had brought her iPhone and right away that device appeared in iTunes so it appears to be a issue with the iPod itself. We swapped usb cables in hopes that his older more worn cable may have been the issue, but still not luck.
We had used all of the following listed from this page: http://support.apple.com/kb/TS1538. As well as another which I can't seem to find that had about 15 items to try.
So basically it doesn't show up as even a usb device in the "Device and Printers" window or as a device under "My Computer".
Thanks for your time.

- As asked for the versions since many users think that have the "latest" when they do not have the latest version/
- Q4: I said no that the iPod Touch 4G does not show up in iTunes/My Computer in my post. Please My question read my post.
My queston is does your iPod show up in iTunes when you conenct the iPod to another computer.
"If you connect the 4G iPod to another computer does it show in iTunes/My Computer?"
If no:
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

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