IPod Touch 4th Gen starts from the same song

I recently updated my iPod Touch 4th gen, 32 GB to iOS 6.1.2, from 5.1.1. I skipped iOS 6.0, 6.0.1, 6.0.2, 6.1, and 6.1.1. After the update, I noticed that when I play music from my "All Music" list, my iPod always starts on the same song, no matter what song I listened to last. Sometimes it starts at a song that's farther down the list, but I haven't been able to figure out what circumstances caused it to start at that song. To make things more confusing, once it chooses a different song, it always starts from that song.
I have confirmed that Shuffle and Repeat are both OFF. This issue occurs whether I have recently charged/synced my iPod or not. It also occurs after I perform a hard restart on the iPod. I have not tried restoring it, because I have not had time to dedicate the several hours it would take to re-install iOS and copy all of my stuff back onto it.
My computer is running Windows 7, 32-bit. My iTunes is version 11.0.2.26.
Any help would be greatly appreciated, and if anyone has questions relating to this issue, I'd be happy to answer them.

I didn't mention this in my initial post because I didn't think it was relevant, but the Home button on my iPod doesn't work. I've been using the virtual home button provided by turning Assistive Touch on.
I did try the first solution you suggested, but nothing happened. I'll make another post when I try the second method.
On a side note, and if it makes any difference, the device in question is not a phone. It's an iPod Touch.

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