Ipod touch 4th gen will not connect to my computer or itunes

Everytime I plug it in, the laptop says that the ipod is a camera and does not automatically open itunes. Then the message of "MobileDeviceService has encountered a problem and needs to close. We are sorry for the inconvenience." shows up.
When I click to see the data of the error report it says this:
szAppName: AppleMobileDeviceService.exe
szAppVer: 17.88.0.7
szModName: kernel32.dll
szModVer: 5.1.2600.5781
offset: 00012afb
I have Windows XP and have tried all of the troubleshooting tips, like reinstalling itunes and stopping and restarting mobile device services. Nothing works. I can plug it into my sister's laptop, which has Windows 7 and it works fine.
Can someone help me please?

Try here:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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