IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.
I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Similar Messages
-
i have an ipod touch 5th gen and when connected to itunes i get a message saying itunes was unable to load data class information from sync services. reconnect or try again later. anyone got any ideas? i've tried most things on most forums but still no joy
Try here:
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
If not successful see the previous discussion on the right side of this page with the green checkmark. -
iPod touch 5th gen will only sync to iTunes using an old lightning cable that it's falling apart, will charge with another cable but it won't sync to iTunes already try reset and restore same results..I also update everything using a Mac mini and latest iTunes version and 8.1.3 iOS on iPod touch any help will be really appreciated also try different computer like a macbook pro no luck.
See if yo missed anything here:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help
The users guide says:
Spotlight searches the following:
Contacts—All content
Apps—Titles
Music—Names of songs, artists, and albums, and the titles of podcasts and videos
Podcasts—Titles
Videos—Titles
Audiobooks—Titles
Notes—Text of notes
Calendar (Events)—Event titles, invitees, locations, and notes
Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
Reminders—Titles
Messages—Names and text of messages
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsynce all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
TS1538 my ipod touch 5th gen still wont connect to itunes with all the current software
im trying to connect to itunes to sync and save a back up of my ipod
ive used 3 different cables and done all the steps suggested by apple but it still does not connect to itunes
i need to save a back up in the next few days because i might be getting a replacement later on the weekhttp://support.apple.com/kb/HT1212
-
IPod Touch 5th Gen won't connect to iTunes
Hi everybody. I got a new iPod touch 5g and it won't show up in iTunes when I try to connect it. I've reset it, tried a different cord, tried updating both iTunes and my iPod and also have tried everything the Apple support page has suggested (restart computer, soft reset of iPod, etc.). The iPod shows up under "My Computer" as a camera, but under "Devices" in iTunes it doesn't show up at all. I can't attempt a restore or anything that requires using iTunes to fix this problem obviously considering my iPod won't even show up in iTunes, so if you please, don't just reply to this saying "Restore it with iTunes" or "Try syncing it". It's impossible to sync/restore through iTunes when your iPod doesn't actually show up in iTunes.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
My ipod touch 5th gen will not connect to itunes, but my computer registers my ipod. i have tried placing my ipod in recovery mode, uninstalled and reinstalled itunes, and restarted my laptop but my ipod will not connect to my itunes..... help ._.
Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
Ipod touch 5th gen will not sync after windows 8.1 update
ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem? -
Ipod Touch 5th Gen will not charge etc...
Ipod touch 5th gen will not turn on, charge etc.
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with bad cables.
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
also:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How come my iMessages aren't sending anymore I have a iPod touch 5th gen. It was working and then like 5 minutes later it would not send any messages it always said not delivered even when I press retry and it doesn't send at all I even updated my iOS to iOS 7.04 to see if it will send my iMessages but it won't. I tried to send a message to anyone but it won't work even when before I would be able to send messages but something weird happened that made my messages not delivered. Is there any way I change fix it?
iOS: Troubleshooting Messages
-
i own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
-
Ipod touch 4th gen. Cannot connect to iTunes store.
ipod touch 4th gen. Cannot connect to iTunes store. Also have iOS 6.0.1 update and get software update unavailable message. Wifi is on and working.
Can't connect to the iTunes Store
Make sure time zone is correct too -
My ipod touch 4th gen keep showing connect to iTunes ?
My ipod touch 4th gen keep showing connect to iTunes, and when i do it says its on a recovery mode and must restored. But i dont wanna restore it because I have pictures that i havent saved yet ? what i can i do ? i really need those pictures
Try:
Make a backup of your content on iTunes (computer), then factory restore your iPod touch. -
IPod Touch 5th Gen will connect to computer and display in iTunes, but will not turn on
I've had my iPod touch 5th gen in a Lifeproof case and was taking some pictures, and lo and behold, the case seal leaked. I got water inside my case and immediately turned my iPod off and placed it in rice. After two weeks of drying in rice in a warm environment, I removed it and decided to try it out again. Much to my chagrin, my iPod would not turn on and could not be placed in recovery mode; I've tried to place it in both recovery and DFU mode, if only for some response, but nothing. It displays no screen image, no error message, nothing. It shows up in iTunes just as normal, with the name, and I can even view the sync menus for the device. However, I cannot access any pictures (my iPod has a passcode that must be entered first, and to enter the passcode I would have to turn the device on, which is so far impossible).
PLEASE HELP. Lifeproof will replace my case but not my device, and I have several weeks of photos, lots of music, and unsynced apps. (I know I should have backed up more recently, but life gets busy and I wasn't anticipating such a problem).- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. It could be that the water corroded the contacts so try to clean any corrosion from them.
- Then charge overnight and try what you did before
If still does not work:
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs.. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
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